[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2017-08-05 Thread knerl ington
I have a very similar or the exact same issue, but with the touchpad used on 
Dell's XPS 9550.
In this case the touchpad being used as reported by "cat 
/proc/bus/input/devices" is: DLL06E4:01 06CB:7A13 Touchpad

It shows up if I run "xinput list" as well. However. I usually have a
generic Synaptics touchpad entry there as well, but in order for palm
detection to work I had to disable it by entering the following in "51
-synaptics-quirks.conf" under /usr/share/X11/xorg.conf.d:

# Disable generic Synaptics device, as we're using
# "DLL0704:01 06CB:76AE Touchpad"
# Having multiple touchpad devices running confuses syndaemon
Section "InputClass"
Identifier "SynPS/2 Synaptics TouchPad"
MatchProduct "SynPS/2 Synaptics TouchPad"
MatchIsTouchpad "on"
MatchOS "Linux"
MatchDevicePath "/dev/input/event*"
Option "Ignore" "on"
EndSection

Right after login it works just like it should and in Windows the issue
is not present so I know it's not hardware related. But after a random
amount of time the "tap to click" function and scrolling stops working.
The mouse pointer can still be used and the physical clicks work. It's
really annoying not being able to scroll or tap to click using the
touchpad. The options are enabled in the GUI settings.

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Title:
  Ubuntu 16.04 Two finger scrolling/multitouch not working

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-12-17 Thread Christopher M. Penalver
** Description changed:

  I've done a fresh install of Ubuntu 16.04 on my Asus G501 but the two
  finger scrolling isn't working. The touchpad works but sometimes after
  restarting it doesn't get detected and so I have to shutdown in order to
  get it working again.
  
  I'm running the latest bios for my model 206, and have updated to the
  mainline kernel 4.6.
  
  My xinput list shows the following;
  
  Virtual core pointer  id=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointerid=4[slave  pointer  (2)]
  ⎜   ↳ FTE1001:00 0B05:0101  id=11   [slave  pointer  (2)]
  ⎣ Virtual core keyboard id=3[master keyboard (2)]
- ↳ Virtual core XTEST keyboard   id=5[slave  keyboard (3)]
- ↳ Power Button  id=6[slave  keyboard (3)]
- ↳ Video Bus id=7[slave  keyboard (3)]
- ↳ Video Bus id=8[slave  keyboard (3)]
- ↳ Sleep Button  id=9[slave  keyboard (3)]
- ↳ USB2.0 HD UVC WebCam  id=10   [slave  keyboard (3)]
- ↳ Asus WMI hotkeys  id=12   [slave  keyboard (3)]
- ↳ AT Translated Set 2 keyboard  id=13   [slave  keyboard (3)]
- --- 
+ ↳ Virtual core XTEST keyboard   id=5[slave  keyboard (3)]
+ ↳ Power Button  id=6[slave  keyboard (3)]
+ ↳ Video Bus id=7[slave  keyboard (3)]
+ ↳ Video Bus id=8[slave  keyboard (3)]
+ ↳ Sleep Button  id=9[slave  keyboard (3)]
+ ↳ USB2.0 HD UVC WebCam  id=10   [slave  keyboard (3)]
+ ↳ Asus WMI hotkeys  id=12   [slave  keyboard (3)]
+ ↳ AT Translated Set 2 keyboard  id=13   [slave  keyboard (3)]
+ 
+ WORKAROUND: https://github.com/vlasenko/hid-asus-fte-dkms
+ 
+ ---
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  josh   1684 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  josh   1684 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=79b14c98-ef5a-4add-a8b0-8529f66d7165
  InstallationDate: Installed on 2016-05-28 (5 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
-  Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 8087:0a2a Intel Corp.
+  Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G501VW
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed 
root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash 
nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-22-generic N/A
-  linux-backports-modules-4.4.0-22-generic  N/A
-  linux-firmware1.157
+  linux-restricted-modules-4.4.0-22-generic N/A
+  linux-backports-modules-4.4.0-22-generic  N/A
+  linux-firmware1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/16/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G501VW.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G501VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: G501VW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
- --- 
+ ---
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  BootLog: /dev/sda5: clean, 256126/1525920 files, 1438889/6103552 blocks
  CurrentDesktop: Unity
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroRelease: Ubuntu 16.04
  DistroVariant: ubuntu
  InstallationDate: Installed on 2016-05-28 (5 days ago)
  

[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-11-22 Thread JoMo
After all these months, this has fixed the issue...

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  Ubuntu 16.04 Two finger scrolling/multitouch not working

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-11-20 Thread david jeanneteau
have a look on duplicate's:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1643198

driver on this page solve the problem:
https://github.com/vlasenko/hid-asus-fte-dkms

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  Ubuntu 16.04 Two finger scrolling/multitouch not working

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-09-22 Thread JoMo
kernel-bug-exists-upstream kernel-bug-exists-upstream-4.8-rc7

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  Ubuntu 16.04 Two finger scrolling/multitouch not working

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-09-09 Thread Christopher M. Penalver
David DIDIER, it will help immensely if you filed a new report with Ubuntu by 
ensuring you have the package xdiagnose installed, and that you click the Yes 
button for attaching additional debugging information running the following 
from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

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Title:
  Ubuntu 16.04 Two finger scrolling/multitouch not working

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-09-09 Thread David DIDIER
I have the same touchpad on my Asus Zenbook UX501 and I can confirm that it 
isn't recognized as such by the latest kernels installed from 
http://kernel.ubuntu.com/~kernel-ppa/mainline/ : 4.4.19, 4.5.7, 4.6.7 nor 
4.7.2. Moreover the function key to enable or disable the touchpad is not 
recognized at all (tested with xev).
See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1620811

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  Ubuntu 16.04 Two finger scrolling/multitouch not working

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-09-05 Thread JoMo
** Tags added: bios-updated-300 kernel-bug-exists-upstream kernel-bug-
exists-upstream-4.8-rc5

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  Ubuntu 16.04 Two finger scrolling/multitouch not working

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-09-04 Thread Christopher M. Penalver
JoMo, in order to allow additional upstream developers to examine the issue, at 
your earliest convenience, could you please test the latest upstream kernel 
available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please 
keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

It is most helpful that after testing of the latest upstream kernel is
complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test
the latest mainline kernel as it becomes available.

Thank you for your help.

** Tags removed: asus clickpad multitouch
** Tags added: bios-outdated-300

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Importance: High => Low

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-08-22 Thread Dmytro
Same issue on an Asus UX501VW
ubuntu 16.04.1 kernel 4.7.2. Touchpad is detected as "FTE1001:00 0B05:0101"

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-08-20 Thread Moritz
Not sure if this helps, but i've been struggling with these issues since 12.04 
(see bugs #1166442 and #1272777).
There have fixes in 3.15.05 and later ones, but this issue occured again with 
kernels 4 and ongoing. Other than using these kernels, I have not found an 
approriate solution.

May this can help fix this.

I'm using a Gigabyte U2442n laptop with an older Elantech touchpad.

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-08-14 Thread Yigal Shenkman
Also happens on Ubuntu 16.04, ASUS X556U

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-07-20 Thread Joseph Valeros
Same here. My laptop is ASUS K555U.

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-07-18 Thread Ali Tolga Özbaş
Same issue on ASUS TP200SA

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-07-09 Thread burabure
Similar issue on an Asus UX501VW, using ubuntu 16.04 kernel 4.6.3.
Touchpad is detected as "FTE1001:00 0B05:0101" (FocalTech maybe?) basic
pointing capabilities work, but its not detected as a touchpad, no
synaptycs drivers loaded, no multitouch gestures, no palm rejection
(which is driving me crazy). No further issues after suspend.

Should I open a new Issue?

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-06-10 Thread Alberto Salvia Novella
** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Importance: Undecided => High

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-06-02 Thread JoMo
apport information

** Tags added: apport-collected xenial

** Description changed:

  I've done a fresh install of Ubuntu 16.04 on my Asus G501 but the two
  finger scrolling isn't working. The touchpad works but sometimes after
  restarting it doesn't get detected and so I have to shutdown in order to
  get it working again.
  
  I'm running the latest bios for my model 206, and have updated to the
  mainline kernel 4.6.
  
  My xinput list shows the following;
  
  Virtual core pointer  id=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointerid=4[slave  pointer  (2)]
  ⎜   ↳ FTE1001:00 0B05:0101  id=11   [slave  pointer  (2)]
  ⎣ Virtual core keyboard id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard   id=5[slave  keyboard (3)]
  ↳ Power Button  id=6[slave  keyboard (3)]
  ↳ Video Bus id=7[slave  keyboard (3)]
  ↳ Video Bus id=8[slave  keyboard (3)]
  ↳ Sleep Button  id=9[slave  keyboard (3)]
  ↳ USB2.0 HD UVC WebCam  id=10   [slave  keyboard (3)]
  ↳ Asus WMI hotkeys  id=12   [slave  keyboard (3)]
  ↳ AT Translated Set 2 keyboard  id=13   [slave  keyboard (3)]
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  josh   1684 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=79b14c98-ef5a-4add-a8b0-8529f66d7165
+ InstallationDate: Installed on 2016-05-28 (5 days ago)
+ InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
+  Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. G501VW
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed 
root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash 
nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-22-generic N/A
+  linux-backports-modules-4.4.0-22-generic  N/A
+  linux-firmware1.157
+ Tags:  xenial
+ Uname: Linux 4.4.0-22-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/16/2016
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: G501VW.206
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: G501VW
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: G501VW
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1587913/+attachment/4675220/+files/AlsaInfo.txt

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-06-01 Thread JoMo
** Package changed: ubuntu => linux (Ubuntu)

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[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working

2016-06-01 Thread Ubuntu Foundations Team Bug Bot
Thank you for taking the time to report this bug and helping to make
Ubuntu better.  It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general.  It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
about it.  You can find some hints about determining what package your
bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit
https://bugs.launchpad.net/ubuntu/+bug/1587913/+editstatus and add the
package name in the text box next to the word Package.

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https://bugs.launchpad.net/bugs/1587913

Title:
  Ubuntu 16.04 Two finger scrolling/multitouch not working

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