[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-10-25 Thread Robert Gebis 
I have the same issue under 16.04 LTS running under Parallels 11. Under
14.04 it works well.

Here is my 16.04 LTS dmesg

[   17.098137] random: nonblocking pool is initialized
[   84.186235] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[   84.201216] usb 4-1: New USB device found, idVendor=174c, idProduct=1351
[   84.201219] usb 4-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   84.201220] usb 4-1: Product: USB3.1 Device
[   84.201221] usb 4-1: Manufacturer: Generic
[   84.201222] usb 4-1: SerialNumber: 
[   84.729194] usbcore: registered new interface driver usb-storage
[   84.733541] scsi host8: uas
[   84.733606] usbcore: registered new interface driver uas

Here is my 14.04 LTS dmsge

[   41.530114] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[   41.546540] usb 4-1: Parent hub missing LPM exit latency info.  Power 
management will be impacted.
[   41.547080] usb 4-1: New USB device found, idVendor=174c, idProduct=1351
[   41.547083] usb 4-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   41.547085] usb 4-1: Product: USB3.1 Device
[   41.547086] usb 4-1: Manufacturer: Generic
[   41.547087] usb 4-1: SerialNumber: 
[   41.572631] usb-storage 4-1:1.0: USB Mass Storage device detected
[   41.572710] scsi8 : usb-storage 4-1:1.0
[   41.572751] usbcore: registered new interface driver usb-storage
[   42.572273] scsi 8:0:0:0: Direct-Access ASMT 2135 0
PQ: 0 ANSI: 6
[   42.572749] sd 8:0:0:0: Attached scsi generic sg2 type 0
[   42.576130] sd 8:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 
TB/931 GiB)
[   42.578385] sd 8:0:0:0: [sdb] Write Protect is off
[   42.578388] sd 8:0:0:0: [sdb] Mode Sense: 43 00 00 00
[   42.579646] sd 8:0:0:0: [sdb] Write cache: enabled, read cache: enabled, 
doesn't support DPO or FUA
[   42.855427]  sdb: sdb1
[   42.886689] sd 8:0:0:0: [sdb] Attached SCSI disk

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  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-13 Thread Christopher M. Penalver 
jkeeler...@gmail.com, the issue you are reporting is an upstream one.
Could you please report this problem following the instructions verbatim
at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate
mailing list (TO Gerd Hoffman, Hans de Goede, and Sarah Sharp CC linux-
usb and linux-scsi)?

Please provide a direct URL to your post to the mailing list when it
becomes available so that it may be tracked.

Thank you for your understanding.

** Tags removed: kernel-bug-exists-upstream-4.7-rc6
** Tags added: kernel-bug-exists-upstream-4.7-rc7

** Changed in: linux (Ubuntu)
   Status: Incomplete => Triaged

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-12 Thread jkeeler...@gmail.com 
Per penalvch's recommendation :

Installed latest upstream kernel 
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc7
and booted.
Still exhibits bug

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  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-12 Thread Christopher M. Penalver 
jkeeler...@gmail.com, in order to upstream this, could you please test
the latest mainline kernel (4.7-rc7) and advise to the results?

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  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-12 Thread Christopher M. Penalver 
** Tags removed: needs-bisect
** Tags added: bisect-done

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-11 Thread jkeeler...@gmail.com 
It looks like the offending commit only removes the BROKEN dependency
from the Kconfig uas build.

Not entirely sure the consequnecs of this , does this simply tell the kernel to 
use uas ?
Maybe need to dig in and look at the low level protocols and id what is choking 
up the driver, per arch linux links in comment 16.

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-11 Thread jkeeler...@gmail.com 
Sorry disregard last comment ... bug in a script, I was one commit off:

dc88608dba784f902b3127fd68d0c4f92a532cd0 is the first bad commit
commit dc88608dba784f902b3127fd68d0c4f92a532cd0
Author: Gerd Hoffmann 
Date:   Fri Sep 13 13:27:15 2013 +0200

uas: remove BROKEN

xhci streams support is fixed, unblock usb attached scsi.

Signed-off-by: Gerd Hoffmann 
Signed-off-by: Hans de Goede 
Signed-off-by: Sarah Sharp 

:04 04 4e5651f811a9b0b321f5be6b812a594a38baaae2
d80df04bea7cb66bcabf94dc7367cd03c809f9cb M  drivers

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-11 Thread jkeeler...@gmail.com 
Finished bisect :

f50a4968deb7bf38c46f5baf62db9431a099531a is the first bad commit
commit f50a4968deb7bf38c46f5baf62db9431a099531a
Author: Hans de Goede 
Date:   Mon Oct 28 10:48:04 2013 +

uas: Add Hans de Goede as uas maintainer

At the kernel-summit Sarah Sharp asked me if I was willing to become the
uas maintainer. I said yes, and here is a patch to make this official.

Also remove Matthew Wilcox and Sarah Sharp as maintainers at their request.

I've also added myself to the module's author tag, so that if people look 
there
rather then in maintainers they will know they should bug me about uas too.

Signed-off-by: Hans de Goede 
Signed-off-by: Sarah Sharp 

:100644 100644 c6d0e93eff62d700443b93dff01120d36d2ce52a 
fc536bc743008f1f78f419d94fd50c3d91919f38 M  MAINTAINERS
:04 04 d80df04bea7cb66bcabf94dc7367cd03c809f9cb 
fd22777fee4ce38189376255affaa6fa7dca M  drivers

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-09 Thread jkeeler...@gmail.com 
Same issue:
https://bbs.archlinux.org/viewtopic.php?id=183190
https://bbs.archlinux.org/viewtopic.php?pid=1428782#p1428782

workaround that seems to work for all versions is to 
add a conf file to /etc/modprobe.d, with this line
options usb-storage quirks=0bc2:ab24:u


not done with the bisect got down to commit ea1990c3796 (bad) and Tag : Ubuntu 
3.13.0-24.47 (good)

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-09 Thread jkeeler...@gmail.com 
Update : Still working this ... it is taking longer than I had hoped.

I feel like a dummy but I am having issues building the older kernels
from git.

The 4.4.13 and the 4.7rc6 built and ran, no problem

but during the bisect building the 3.13.0-24.47 to 3.15.0-1.3 kernels have been 
an issue.
Using an Ubuntu 16.04 base OS, the kernel Makefile needed to be changed, 
setting CC=gcc-4.8, or it would not compile, complaining about gcc5 header 
files missing.

after changing the makefile, it then built ok but when the .deb kernel-
image packages are installed and the system rebooted the OS dies
immediately after grub loading initramfs,  with a message from the vm
manager saying the host os has disabled the cpu.

I then tried rebuilding on an older (slower!) 14.04 machine and that
worked, built and ran fine if i scp'd .deb's over to the VM and tested.

Now the bisect has brought me to 3.15 and the debian/rules folder has been 
deleted,
which is what I was using here : 
https://wiki.ubuntu.com/Kernel/BuildYourOwnKernel
I am now looking at this :
https://wiki.ubuntu.com/KernelTeam/GitKernelBuild
which doesn't require the debian/ folder. 
Any suggestions?, I am going about this the correct way?

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-07 Thread jkeeler...@gmail.com 
Still working it but here is the status on the bisect ... 
Ubuntu 14.04 Latest Kernel = Good
Ubuntu 14.10 latest kernel = Bad
 Breakdown of distro 14.10 
kernel version 3.13.0-24.46 = good
kernel version 3.13.0-24.47 = good
kernel version 3.15.0-1.3 = bad, next into the commit tree

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-04 Thread Christopher M. Penalver 
jkeeler...@gmail.com, the next step is to fully commit bisect from
kernel 3.13 to 4.4 in order to identify the last good kernel commit,
followed immediately by the first bad one. This will allow for a more
expedited analysis of the root cause of your issue. Could you please do
this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Please note, finding adjacent kernel versions is not fully commit
bisecting.

Also, the kernel release names are irrelevant for the purposes of
bisecting.

After the offending commit (not kernel version) has been identified,
then please mark this report Status Confirmed.

Thank you for your help.

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-04 Thread jkeeler...@gmail.com 
Using Ubuntu 14.04 : kernel 3.13.0-24 successfully mounts the drive.

In the original post : "This works correctly in Ubuntu 14.04 on a VM and 
vanilla kernel 4.4.13."
Should have read : "This works correctly in Ubuntu 14.04 on a VM using kernel 
3.13.0-24.
Another data point, possibly relevant, in a different HW configuration (No VM, 
older 2010 Apple iMAC, USB 2.0 logic board, same Hard Drive):  Arch Linux using 
kernel 4.4.10 showed the bug, but upgrading to Arch kernel 4.4.13 remedied the 
issue"

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  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-04 Thread Christopher M. Penalver 
jkeeler...@gmail.com, to clarify, which kernel were you using when this
worked in Ubuntu 14.04?

** Tags removed: kernel-bug-exists-upstream-4.7-rc3
** Tags added: kernel-bug-exists-upstream-4.7-rc6 needs-bisect

** Description changed:

- Connecting USB 3.0 external drive does not mount seems to choke at kernel 
level dmesg shows incomplete loading, never gets a device assigned.
- look at usb 4-1 in dmesg
+ Running Ubuntu 16,04 in VMware Fusion on an Apple Mac Book Pro, when
+ connecting a USB 3.0 external drive it does not mount. It seems to choke
+ at the kernel level. dmesg shows incomplete loading, and never gets a
+ device assigned.
  
+ This works correctly in Ubuntu 14.04 on a VM and vanilla kernel 4.4.13.
  
- Running on 16,04 latest on vmware fusion on an apple mac book pro,
- confirmed works correctly in ubuntu 14.04 on vm AND vanilla kernel 4.4.13, 
- confirmed bug on different HW with kernel 4.4.10 imac arch linux bare metal
+ Confirmed bug on different HW with kernel 4.4.10 imac arch linux bare
+ metal
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  john   1836 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  john   1836 F pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Jun 11 07:31:18 2016
  HibernationDevice: RESUME=UUID=814c9f61-7a4e-43bf-8a22-32628d812842
  InstallationDate: Installed on 2014-07-20 (691 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 
(20140416.2)
  IwConfig:
-  ens33 no wireless extensions.
-  
-  lono wireless extensions.
+  ens33 no wireless extensions.
+ 
+  lono wireless extensions.
  MachineType: VMware, Inc. VMware Virtual Platform
  ProcFB: 0 svgadrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic 
root=UUID=7828d00a-d744-4ecf-a5f4-9f6fe0006ff6 ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-24-generic N/A
-  linux-backports-modules-4.4.0-24-generic  N/A
-  linux-firmware1.157
+  linux-restricted-modules-4.4.0-24-generic N/A
+  linux-backports-modules-4.4.0-24-generic  N/A
+  linux-firmware1.157
  RfKill:
-  0: hci0: Bluetooth
-   Soft blocked: no
-   Hard blocked: no
+  0: hci0: Bluetooth
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-05-19 (22 days ago)
  dmi.bios.date: 07/02/2015
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.

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  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-04 Thread jkeeler...@gmail.com 
Per penalvch's recommendation :

Installed latest upstream kernel 
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc6-yakkety/
and booted.
Still exhibits bug
dmesg :

[   28.340550] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[   28.362325] usb 2-1: New USB device found, idVendor=0bc2, idProduct=ab24
[   28.362329] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   28.362331] usb 2-1: Product: BUP Slim BK
[   28.362332] usb 2-1: Manufacturer: Seagate
[   28.362333] usb 2-1: SerialNumber: NA7LYM08


I also tried enabling uas from the modprobe.d/ blacklist.conf, per google 
searching.
It gets further but still will not mount the drive
I confirmed this behavior is consistent with with rc3 and 4.4.0-24.

[   88.574108] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[   88.595434] usb 2-1: New USB device found, idVendor=0bc2, idProduct=ab24
[   88.595440] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   88.595443] usb 2-1: Product: BUP Slim BK
[   88.595444] usb 2-1: Manufacturer: Seagate
[   88.595446] usb 2-1: SerialNumber: NA7LYM08
[   88.626473] scsi host33: uas
[   88.626755] usbcore: registered new interface driver uas
[   88.628897] scsi 33:0:0:0: Direct-Access Seagate  BUP Slim BK  0302 
PQ: 0 ANSI: 6
[   88.655532] sd 33:0:0:0: Attached scsi generic sg4 type 0
[   88.656083] sd 33:0:0:0: [sdd] Spinning up disk...
[   89.682395] .ready
[   89.683600] sd 33:0:0:0: [sdd] 3907029167 512-byte logical blocks: (2.00 
TB/1.82 TiB)
[   89.683605] sd 33:0:0:0: [sdd] 4096-byte physical blocks
[   90.882771] sd 33:0:0:0: [sdd] Write Protect is off
[   90.882779] sd 33:0:0:0: [sdd] Mode Sense: 4f 00 00 00
[   90.883914] sd 33:0:0:0: [sdd] Write cache: enabled, read cache: enabled, 
doesn't support DPO or FUA
[   90.885177] sd 33:0:0:0: tag#0 data cmplt err -71 uas-tag 1 inflight: CMD 
[   90.885183] sd 33:0:0:0: tag#0 CDB: Inquiry 12 01 00 00 40 00
[  121.937783] sd 33:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: 
CMD 
[  121.937792] sd 33:0:0:0: tag#0 CDB: Inquiry 12 01 00 00 40 00
[  121.937909] scsi host33: uas_eh_bus_reset_handler start
[  122.052871] usb 2-1: reset SuperSpeed USB device number 2 using xhci_hcd
[  122.194535] usb 2-1: device firmware changed
[  124.818870] usb usb2-port1: Could not disable after 2000 ms
[  124.819015] scsi host33: uas_post_reset: alloc streams error -19 after reset
[  124.819210] usb 2-1: USB disconnect, device number 2
[  130.770888] EXT4-fs (sdc1): recovery complete
[  130.770993] EXT4-fs (sdc1): mounted filesystem with ordered data mode. Opts: 
(null)
[  132.966110] EXT4-fs (sdc3): mounted filesystem with ordered data mode. Opts: 
(null)

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-04 Thread Christopher M. Penalver 
jkeeler...@gmail.com, one may click the "Hide" button on the bottom
right of all the comments made by "GurgleS" to clean up the report.

Despite this, to keep this relevant to upstream, could you please test
the latest mainline kernel (4.7-rc6) and advise to the results?

** Tags added: kernel-bug-exists-upstream-4.7-rc3 regression-release

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-03 Thread GurgleS 
Christopher M. Penalver (penalvch),
Yeah they are both me, sorry for the confusion ... so many go* da** accounts 
and so many logins.
You want to make the next internet billion?, solve that problem ... 
... I will delete, this is an older account. 
Will deactivating the account delete the comments I have already made?

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-03 Thread Christopher M. Penalver 
GurgleS (jkeeler), are you using two different accounts to comment?

If so, please limit comments to only the account that originally
reported the issue (jkeeler...@gmail.com). It would be best to simply
delete any alternate accounts altogether so that you don't cause
additional confusion.

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Title:
  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-03 Thread GurgleS 
Ubuntu 16.04,  kernel 4.2.0-16 and 4.4.0-24, will not mount the drive.

Ubuntu 14.04 : kernel  3.13.0-24 successfully mounts the drive.

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Title:
  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-07-03 Thread Christopher M. Penalver 
jkeeler...@gmail.com, to clarify, did this issue not occur in a Ubuntu
kernel earlier than 4.4.0-24-generic?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-06-19 Thread GurgleS 
Per Joseph's recommendation : 
"Would it be possible for you to test the latest upstream kernel? Refer to
https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7-rc1 kernel[0]."

Installed latest upstream kernel 
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc3-yakkety/
and booted.
Still exhibits bug
dmesg shows the same.



** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  Kernel Does not recognize some USB 3.0 hard drives

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[Bug 1591521] Re: Kernel Does not recognize some USB 3.0 hard drives

2016-06-13 Thread Joseph Salisbury 
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7-rc1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc3-yakkety/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Kernel Does not recognize some USB 3.0 hard drives

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