[Bug 1593992] Re: no usb neither touch screen when resuming
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
LarryT, could you please advise on the latest mainline kernel 4.9? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
** Tags removed: bios-outdated-accn26ww ** Tags added: latest-bios-accn26ww -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
Hi Christopher Bios is up to date. It does not make any change to my problem. When resuming my notebook, usb and touch screen don't work. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date ACCN26WW 06/24/2015 2) Please make a comment specifically advising on if there was an improvement or not. NO improvement at all 3) Please mark this report Status Confirmed. Gonna do that. Thanks ! ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
LarryT, as per http://support.lenovo.com/us/en/products/Laptops-and- netbooks/Lenovo-S-Series-laptops/Lenovo-S20-30-Touch- Notebook?linkTrack=GPS%253ABody_Search%2BProducts==false an update to your computer's buggy, insecure, and outdated BIOS is available (ACCN26WW). When you update to this following https://help.ubuntu.com/community/BIOSUpdate how does this improve the situation? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your help. ** Tags removed: kernel-bug-exists-upstream-4.7-rc4 ** Tags added: kernel-bug-exists-upstream-4.7-rc7 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
Christopher, I succesfully downloaded 4.7-rc7 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc7/ - linux-headers-4.7.0-040700rc7-generic_4.7.0-040700rc7.201607110032_amd64.deb - linux-image-4.7.0-040700rc7-generic_4.7.0-040700rc7.201607110032_amd64.deb - linux-headers-4.7.0-040700rc7_4.7.0-040700rc7.201607110032_all.deb Manually installing I got the following error : --> W: Possible missing firmware /lib/firmware/i915/skl_guc_ver6.bin for module i915 After I reboot, unfortunately I got the same problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
LarryT, to keep this relevant to upstream, could you please test the latest mainline kernel (4.7-rc7) and advise to the results? ** Tags added: bios-outdated-accn26ww ** Attachment removed: "lsb_release" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686200/+files/lsb_release ** Attachment removed: "lspci-vnvn" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686201/+files/lspci-vnvn.log ** Attachment removed: "version" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686203/+files/version.log ** Tags added: kernel-bug-exists-upstream kernel-bug-exists- upstream-4.7-rc4 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
Dear Christopher, Sorry to be so late executing the command you mention : I was away. I hope that's okay about my bug. BTW, I did not know "the name of the package affected" so I wonder how I could mention it : or I miss something ? Please lemme know if I could guess it by myself : I know your time is precious. Thank you for all. all the best Larry -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
apport information ** Tags added: apport-collected xenial ** Description changed: When resuming after computer goes into sleep mode (manually or automatically), if I plug usb key (or SD card) nothing happen if I touch the screen it does not work either. Running kernel 4.4 I try to install kernel 4.6 but it does the same : no usb neither touch screen after resuming. Attachments : dmesg.txt, lsb_release, lspci-vnvn.log, version.log Larry + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: trog 1696 F pulseaudio + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=e88e7c86-001f-4c56-9c21-7c21209afb14 + InstallationDate: Installed on 2016-07-12 (0 days ago) + InstallationMedia: It + MachineType: LENOVO 20434 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic root=UUID=6c4f53f9-b11e-4886-857b-ce87aefc9d9f ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.4.0-28-generic N/A + linux-backports-modules-4.4.0-28-generic N/A + linux-firmware1.157.2 + Tags: xenial + Uname: Linux 4.4.0-28-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 07/25/2014 + dmi.bios.vendor: LENOVO + dmi.bios.version: ACCN18WW + dmi.board.asset.tag: No Asset Tag + dmi.board.name: Edonis 2A2 + dmi.board.vendor: LENOVO + dmi.board.version: SDK0F82993WIN + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: Lenovo S20-30 Touch + dmi.modalias: dmi:bvnLENOVO:bvrACCN18WW:bd07/25/2014:svnLENOVO:pn20434:pvrLenovoS20-30Touch:rvnLENOVO:rnEdonis2A2:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoS20-30Touch: + dmi.product.name: 20434 + dmi.product.version: Lenovo S20-30 Touch + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1593992/+attachment/4699590/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
LarryT, please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1593992 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
Hi Joseph, 1) Did this issue start happening after an update/upgrade? ---> No afaik, it started happening immediatly : I tried to make a fresh install thinking about that something went wrong. I already had this problem with Mint 17 ! 2)Was there a prior kernel version where you were not having this particular problem? ---> No. 3)Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0]. ---> I did 4) If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. ---> gonna do that 5)Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". ---> gonna do that too Thanks in advance. With pleasure ! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
** Attachment added: "version" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686203/+files/version.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
** Attachment added: "dmesg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686202/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593992] Re: no usb neither touch screen when resuming
** Attachment added: "lspci-vnvn" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686201/+files/lspci-vnvn.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593992 Title: no usb neither touch screen when resuming To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs