[Bug 1593992] Re: no usb neither touch screen when resuming

2017-02-22 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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  no usb neither touch screen when resuming

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-12-24 Thread Christopher M. Penalver
LarryT, could you please advise on the latest mainline kernel 4.9?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-18 Thread Christopher M. Penalver
** Tags removed: bios-outdated-accn26ww
** Tags added: latest-bios-accn26ww

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-18 Thread LarryT
Hi Christopher
Bios is up to date.
It does not make any change to my problem.
When resuming my notebook, usb and touch screen don't work.

   Once the BIOS is updated, if the problem is still reproducible:
   1) Please provide the output of the following terminal command (not perform 
an apport-collect):
   sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

ACCN26WW
06/24/2015


   2) Please make a comment specifically advising on if there was an 
improvement or not.

NO improvement at all

   3) Please mark this report Status Confirmed.

Gonna do that.

Thanks !

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-13 Thread Christopher M. Penalver
LarryT, as per http://support.lenovo.com/us/en/products/Laptops-and-
netbooks/Lenovo-S-Series-laptops/Lenovo-S20-30-Touch-
Notebook?linkTrack=GPS%253ABody_Search%2BProducts==false an
update to your computer's buggy, insecure, and outdated BIOS is
available (ACCN26WW). When you update to this following
https://help.ubuntu.com/community/BIOSUpdate how does this improve the
situation?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an 
apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement 
or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your help.

** Tags removed: kernel-bug-exists-upstream-4.7-rc4
** Tags added: kernel-bug-exists-upstream-4.7-rc7

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-13 Thread LarryT
Christopher,
I succesfully downloaded 4.7-rc7 from 
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc7/
- linux-headers-4.7.0-040700rc7-generic_4.7.0-040700rc7.201607110032_amd64.deb
- linux-image-4.7.0-040700rc7-generic_4.7.0-040700rc7.201607110032_amd64.deb
- linux-headers-4.7.0-040700rc7_4.7.0-040700rc7.201607110032_all.deb

Manually installing I got the following error :
--> W: Possible missing firmware /lib/firmware/i915/skl_guc_ver6.bin for module 
i915

After I reboot, unfortunately I got the same problem.

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-12 Thread Christopher M. Penalver
LarryT, to keep this relevant to upstream, could you please test the
latest mainline kernel (4.7-rc7) and advise to the results?

** Tags added: bios-outdated-accn26ww

** Attachment removed: "lsb_release"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686200/+files/lsb_release

** Attachment removed: "lspci-vnvn"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686201/+files/lspci-vnvn.log

** Attachment removed: "version"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686203/+files/version.log

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.7-rc4

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-12 Thread LarryT
Dear Christopher,
Sorry to be so late executing the command you mention : I was away.
I hope that's okay about my bug.

BTW, I did not know "the name of the package affected" so I wonder how I
could mention it : or I miss something ? Please lemme know if I could
guess it by myself : I know your time is precious.

Thank you for all.
all the best

Larry

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-12 Thread LarryT
apport information

** Tags added: apport-collected xenial

** Description changed:

  When resuming after computer goes into sleep mode (manually or automatically),
  if I plug usb key (or SD card) nothing happen
  if I touch the screen it does not work either.
  Running kernel 4.4
  I try to install kernel 4.6 but it does the same : no usb neither touch 
screen after resuming.
  
  Attachments : dmesg.txt, lsb_release, lspci-vnvn.log, version.log
  
  Larry
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  trog   1696 F pulseaudio
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=e88e7c86-001f-4c56-9c21-7c21209afb14
+ InstallationDate: Installed on 2016-07-12 (0 days ago)
+ InstallationMedia: It
+ MachineType: LENOVO 20434
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic 
root=UUID=6c4f53f9-b11e-4886-857b-ce87aefc9d9f ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-28-generic N/A
+  linux-backports-modules-4.4.0-28-generic  N/A
+  linux-firmware1.157.2
+ Tags:  xenial
+ Uname: Linux 4.4.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 07/25/2014
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: ACCN18WW
+ dmi.board.asset.tag: No Asset Tag
+ dmi.board.name: Edonis 2A2
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0F82993WIN
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Lenovo S20-30 Touch
+ dmi.modalias: 
dmi:bvnLENOVO:bvrACCN18WW:bd07/25/2014:svnLENOVO:pn20434:pvrLenovoS20-30Touch:rvnLENOVO:rnEdonis2A2:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoS20-30Touch:
+ dmi.product.name: 20434
+ dmi.product.version: Lenovo S20-30 Touch
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1593992/+attachment/4699590/+files/AlsaInfo.txt

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-07-03 Thread Christopher M. Penalver
LarryT, please execute the following command only once, as it will 
automatically gather debugging information, in a terminal:
apport-collect 1593992

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-06-21 Thread LarryT
kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-06-21 Thread LarryT
Hi Joseph,


1) Did this issue start happening after an update/upgrade? 
---> No afaik, it started happening immediatly : I tried to make a fresh 
install thinking about that something went wrong. I already had this problem 
with Mint 17 !
2)Was there a prior kernel version where you were not having this particular 
problem?
---> No.

3)Would it be possible for you to test the latest upstream kernel? Refer to 
https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 
kernel[0].
---> I did

4) If the mainline kernel does not fix this bug, please add the tag: 
'kernel-bug-exists-upstream'.
---> gonna do that

5)Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".
---> gonna do that too

Thanks in advance.

With pleasure !

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-06-20 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-06-18 Thread LarryT
** Attachment added: "version"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686203/+files/version.log

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-06-18 Thread LarryT
** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686202/+files/dmesg.txt

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[Bug 1593992] Re: no usb neither touch screen when resuming

2016-06-18 Thread LarryT
** Attachment added: "lspci-vnvn"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593992/+attachment/4686201/+files/lspci-vnvn.log

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