[Bug 1598300] Re: CUPS web interface stops responding after a while

2018-03-13 Thread Raúl Vidal
I attach the error_log file with debug logging mode. The CUPS notifier closes after a while. That might be the problem. When I open the KDE printer dialog, the D-BUS system bus dumps these messages calling the Notifier method. Opening the printing dialog from LibreOffice writer does not print anyth

[Bug 1598300] Re: CUPS web interface stops responding after a while

2018-03-13 Thread Raúl Vidal
I am on Kubuntu 17.10 and I am suffering this bug. I do not have the web interface enabled but I have an IPP printer. I have attached the cupsd.conf on my system. I think this is the relevant part of the file: # Only listen for connections from the local machine. Listen localhost:631 Listen /var

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-08-31 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 2.1.3-4ubuntu0.3 --- cups (2.1.3-4ubuntu0.3) xenial; urgency=high * Adding maintainer script debian/cups-daemon.prerm to deal with situations where "old-version" (installed package) prerm script fails. (LP: #1642966). cups (2.1.3-4ubuntu

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-08-23 Thread Till Kamppeter
ajgreeny, so it seems that it is fixed for you now. Marking this as verified. ** Tags removed: verification-needed verification-needed-xenial ** Tags added: verification-done verification-done-xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscrib

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-08-23 Thread ajgreeny
This morning at about 10:30 UTC I updated to cups-2.1.3-4ubuntu0.3 on my 64bit Xubuntu-16.04 using kernel 4.4.0-92 and it has so far not stopped running. My /etc/cups/cupsd.conf has the "WebInterface Yes" entry but so far no problems at all, though I had no problems with the cups-2.1.3-4ubuntu0.2

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-08-23 Thread Eric Desrochers
** Changed in: cups (Ubuntu Xenial) Importance: Undecided => Medium ** Changed in: cups (Ubuntu Xenial) Assignee: (unassigned) => Eric Desrochers (slashd) ** Changed in: cups (Ubuntu Xenial) Assignee: Eric Desrochers (slashd) => Till Kamppeter (till-kamppeter) -- You received this

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-08-23 Thread Eric Desrochers
** Description changed: after 6 minutes or so, cups is not responding. it do not produce error on the log, just stop working, worse, it exit with 0 ⌌—⌍ |root@cupsmachine :~# systemctl status cups

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-08-22 Thread Chris Halse Rogers
Hello dominix, or anyone else affected, Accepted cups into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/cups/2.1.3-4ubuntu0.3 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-07-17 Thread KWAndi
It took me a day to find out why our Java App stop printing after a while and cupsd is gone without a notification at all. Could please someone explain why the "cupsd -l" should be useful at all? Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subsc

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-06-15 Thread Mateusz Pawlowski
Hi, Is there any updated to this bug ? Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interface stops responding after a while To manage notifications about this bu

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-05-07 Thread desconocido
As it's coming up to the first anniversary of the bug, I thought I would mention that I too have run into it. I normally use Ubuntu 12.04 but I'm trying out Ubuntu 16.04, so my first reaction was that the user interface for CUPS must have changed. However I got pointed to this page and succeeded w

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-03-28 Thread WhatInThe
I just ran into this bug today when I went to use the official cups package for the first time. Or at least I'm pretty sure I did. Google landed me here when I went to search for the output of "service cups status", of which my test system's output looks very similar to the output of the person w

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-03-27 Thread Robie Basak
Unfortunately we still have bug 1642966 which wasn't fixed in 2.1.3-4buntu0.2 as expected, and had to be deleted (see bug 1676380). So this problem still remains. Though we have a fix, we unfortunately can't deploy it without a fix for bug 1642966, since releasing such a fix will cause user errors.

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-03-27 Thread Robie Basak
Bug 1642966 has an upload in xenial-proposed, so we can resume treating this issue as verification-done. ** Tags added: verification-done -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title:

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-03-20 Thread Patrick Domack
The -proposed 2.1.3-4buntu0.2 fixes this issue for me. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interface stops responding after a while To manage notifications about t

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-16 Thread Brian Murray
I've let the new version of cups which fixes bug 1642966, into the -proposed pocket for Xenial. My thought was that people would be upgrading from 2.1.3-4 to 2.1.3-4ubuntu0.2 which contains the fix for both bugs. -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-13 Thread Michael Pardee
Johannes Martin (johannes-martin) wrote: Is CUPS some deprecated setting? Yes - "BrowseLocalProtocols CUPS" was valid in 12.04 ( what I upgraded from ) but not anymore. If you needed to add a BrowseLocalProtocols line as opposed to switching its value, it seems that this auto-shutdown feature is

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-13 Thread Johannes Martin
Switching "-l" to "-f" in /lib/systemd/system/cups.service solved the problem for me. cupsd has now been up for about an hour without shutting down automatically. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.n

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-13 Thread Johannes Martin
I'm also affected by this bug, lots of shared printers (this is the cups server for the network) and cupsd shutting down claiming printer sharing was off. launchpad-groovix: in 14.04, the only allowed values for BrowseLocalProtocol are All and dnssd, in 16.04 I see All, dnssd, and none. Is CUPS so

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-13 Thread Johannes Martin
I'm also affected by this bug, lots of shared printers (this is the cups server for the network) and cupsd shutting down claiming printer sharing was off. launchpad-groovix: in 14.04, the only allowed values for BrowseLocalProtocol are All and dnssd, in 16.04 I see All, dnssd, and none. Is CUPS so

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-10 Thread Iiro Laiho
launchpad-groovix: I meant it's too late to do anything about that this bug slipped into xenial in first place. Fixing the problem afterwards however should be possible, if little more complicated, sorry for being unclear. The #1642966 probably is fixable and there has been effort to do that to the

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-10 Thread Michael Pardee
(iiro) "Did you look the cups log to make sure that it really is the same problem?" Without any fixes I get these messages about 2 minutes after restarting cups and cupsd is no longer running: I [09/Feb/2017:04:08:47 -0600] Printer sharing is off and there are no jobs pending, will restart on de

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-10 Thread Iiro Laiho
launchpad-groovix: Weird. This "feature" shouldn't be active at all when printer sharing is enabled. Did you look the cups log to make sure that it really is the same problem? And yes, this is a serious issue, but if you read the earlier messages, you see that the fix will cause the bug 1642966 th

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-02-09 Thread Michael Pardee
This is a very serious bug that breaks network printing in certain configurations. To be clear: its not just that cups stops and the web interface is unavailable - it can lead to not being able to print as the print server looks like it is offline to the clients: D [09/Feb/2017:10:07:02 -0600] [J

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-27 Thread Robie Basak
Please see comments 33 and 35. Any progress on that bug? ** Tags removed: verification-done -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interface stops responding after a

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-27 Thread Till Kamppeter
ajgreeny, thank you for testing. ** Tags added: verification-done -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interface stops responding after a while To manage notificat

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-27 Thread ajgreeny
An update to my post #36. I can now confirm that the problem is solved for me; cups no longer stops running after a few minutes, and once again I am able to access ,localhost:631 without the need to start cups running again. -- You received this bug notification because you are a member of Ubunt

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-26 Thread ajgreeny
Same problem affects my installation of Xubuntu-16.04.1 64bit system. I have enabled proposed and updated all the many cups packages in that repository and then disabled proposed again. I think this has solved my problem of cups stopping running but will have to report back after running for some

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-18 Thread Robie Basak
This is still showing up as ready in the pending-sru report, and I'd like it not to in order to prevent accidents. So I'm removing the verification-done tag for now. Please re-add it when this needs reconsidering. It may need re-verifying if we superseded the package in -proposed anyway. ** Tags r

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-11 Thread Robie Basak
> ** Changed in: cups (Ubuntu Xenial) > >Status: Fix Committed => Fix Released No, it's not. ** Changed in: cups (Ubuntu Xenial) Status: Fix Released => Fix Committed -- You received this bug notification beca

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-11 Thread ThorstenK
** Changed in: cups (Ubuntu Xenial) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interface stops responding after a while To ma

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-05 Thread Till Kamppeter
Please note that the delay of publishing the SRU for this bug is cause by bug 1642966. We either need to put out the SRU for that bug first (as it blocks any installation of the CUPS packages) or put out a joint SRU for both bugs. -- You received this bug notification because you are a member of

[Bug 1598300] Re: CUPS web interface stops responding after a while

2017-01-05 Thread Emanuele Olivetti
Thank you Robie for pointing to the fix in comment 21 and for the comment that the final fix should be exactly as that one. Any estimate about when will we see the final fix in updates? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. h

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-12-01 Thread Robie Basak
For those affected, you can install the version in proposed for the time being (see comment 21), until we decide how to manage this (see comment 27). As I understand it, this is the exact fix that will eventually land in updates. -- You received this bug notification because you are a member of U

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-30 Thread dominix
To give more information on this issue. We are heavily using cups lpd daemon (via inetd) because the machine is used to convert from some old systems, old fashioned printer that do not exists no more, and cups is able to convert this in whatever we want (pcl, pdf, postscript) via its powerfull d

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-30 Thread Alessandro albanese
Hi! I have same problem. Ubuntu 16.04.1. When login in localhost:631, to work with printer's, after some minutes, cups go down, and i see with sudo service cups status, he is inactive. Problem occur only when logged on web interface, else no. -- You received this bug notification because you are

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-30 Thread Robie Basak
Another consideration is that the web interface is optional, whereas the failure in bug 1642966 will happen for some proportion of users with a default installation. To be clear, I'm not saying that we shouldn't release this SRU; just that some consideration and discussion is warranted to consider

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-30 Thread Robie Basak
> To the SRU team: Bug 1642966 cannot be caused by the fix for this bug. I agree. But nevertheless, users may still get errors when upgrading, and won't get errors if we don't release this SRU. So the failures would still be a consequence of releasing this SRU, so I think we should care. > Bug 16

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-23 Thread Till Kamppeter
dominix, thanks. I have marked the SRU as verified now. ** Tags removed: verification-needed ** Tags added: verification-done -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web i

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-23 Thread dominix
it looks good to me, there is 24h on service with no stop on the interfaces. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interface stops responding after a while To manage

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-22 Thread dominix
fix is on the way. Till now it has not been solved. I am running last 2.1.3-4ubuntu0.1 cups. I will soon known if it fix the problem. thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Tit

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-22 Thread Till Kamppeter
I want to remind everyone subscribed to this bug to please test the fixed package and verify it. If you get an error during the installation process (see bug 1642966), please run the commands sudo service cups stop sudo apt-get install -f sudo service cups start in a terminal window to complete

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-18 Thread Till Kamppeter
Note that bug 1642966 which many people observed when updating is not caused by the changes of this SRU (small patch removed from CUPS daemon). So do not worry and apply the workaround shown there, should you also run into a problem with the update. Once your installed CUPS packages being 2.1.3-4ub

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-17 Thread Brian Murray
Hello dominix, or anyone else affected, Accepted cups into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/cups/2.1.3-4ubuntu0.1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-14 Thread Till Kamppeter
Fixed package uploaded to xenial-proposed. Please test the package as soon as it gets available and appropriate test instructions will get posted here. Your feedback is needed in order to make the fix an official update for Xenial. SRU team: debdiff attached. ** Description changed: after 6 mi

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-12 Thread Iiro Laiho
** Tags added: regression-release -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interface stops responding after a while To manage notifications about this bug go to: https:

[Bug 1598300] Re: CUPS web interface stops responding after a while

2016-11-12 Thread Iiro Laiho
** Summary changed: - cups hang after a while + CUPS web interface stops responding after a while ** Tags added: xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1598300 Title: CUPS web interf