[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Frost Lakes]

Arch user here. Haven't had the problem on Debian-based distros, but
Arch and Fedora still seems to be affected.

** Also affects: gnome-online-accounts (Arch Linux)
   Importance: Undecided
   Status: New

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Chris]

Hey Charles and Vincent, sorry to see this bug is STILL not fixed.
Goodness me.

The workaround I used is reported in this other bug report:
https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1695775

I saw it in 17.04 and 17.10.  Since then I gave up and moved to Ubuntu
MATE, not just because of this bug.

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[charles r.]

I also encountered that bug in 19.04

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Vincent Fortier]

I just hit this bug with 19.04...
The following "/usr/lib/gnome-online-accounts/goa-daemon --replace" did sort of 
reactivated my accounts accessibility.

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Jeremy Bicha]

I am closing the Ubuntu 17.04 "Zesty" tasks since Ubuntu 17.04 has reached End 
of Life. Please upgrade to a supported Ubuntu release.
https://wiki.ubuntu.com/Releases

Ryan, please open a new bug (with specific details about how to
reproduce the bug) instead of commenting on bugs that have been fixed
for almost a year.


** Changed in: gnome-online-accounts (Ubuntu Zesty)
   Status: Triaged => Won't Fix

** Changed in: gnome-session (Ubuntu Zesty)
   Status: Triaged => Won't Fix

** Changed in: gnome-online-accounts (Ubuntu)
   Status: Triaged => Fix Released

** Changed in: ubuntu-gnome
   Status: Triaged => Fix Released

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Ryan]

This issue is still happening in Ubuntu 18.04 LTS.

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Hagen Kuehn]

I believe I encounter this issue with Ubuntu 17.10, which uses "gnome-
session 3.26.1-0ubuntu5".

The story, I installed Ubuntu 17.04 back in September 2017 and been
using Online Accounts for three Gmail accounts. The email client
Evolution was working fine. I then upgraded to Ubuntu 17.10 a couple of
days ago. After upgrade, Evolution continued to work by using the
configured accounts within Online Accounts. So far so good.

I then realised that Thunderbird was installed during this OS upgrade
too. So I uninstalled Thunderbird with "sudo apt purge thunderbird".
After that I had this problem that Online Accounts stopped working. The
symptom was that all online accounts showed that the login had expired,
despite me having re-logged in a couple of times. I then found this bug
report and I followed the instructions provided with
https://bugs.launchpad.net/ubuntu/+source/gnome-online-
accounts/+bug/1610944/comments/3, which allowed me to get it working
again.

In the light of this, I believe this problem is still present with
"gnome-session 3.26.1-0ubuntu5".

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Chris]

My workaround above (calling "goa-daemon --replace" on login) isnt
working all the time, sadly.  On occasion, I am ending up with 3 or 4
instances of goa-daemon per user (I guess --replace isnt able to kill
the previous instance?).  Multiple instances results in high CPU usage.

I have also seen goa-daemon report that it cannot connect to the
keychain:

"/usr/lib/gnome-online-accounts/goa-daemon --replace
goa-daemon-Message: goa-daemon version 3.24.0 starting

(goa-daemon:18954): GoaBackend-WARNING **: secret_password_lookup_sync() 
returned NULL
goa-daemon-Message: /org/gnome/OnlineAccounts/Accounts/account_1496262706_0: 
Setting AttentionNeeded to TRUE because EnsureCredentials() failed with: No 
credentials found in the keyring (goa-error-quark, 4)"

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Jeremy Bicha]

Resetting to "Triaged" with Brian's approval.

** Changed in: gnome-session (Ubuntu Zesty)
   Status: Won't Fix => Triaged

** Changed in: gnome-online-accounts (Ubuntu Yakkety)
   Status: Triaged => Won't Fix

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Sebastien Bacher]

the new issue is bug #1700485

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Sebastien Bacher]

Those patches seem to create an issue where it's impossible to log back
into a session after a logout

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Launchpad Bug Tracker]

** Branch linked: lp:~ubuntu-desktop/gnome-session/ubuntu

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Jeremy Bicha]

** Description changed:

+ Impact
+ ==
+ After logging out, GNOME Online Accounts doesn't work the next time you log 
in.
+ 
+ This bug was a Release Blocker for Fedora 26. (Fedora 26 will be
+ released in July).
+ 
+ Test Case
+ =
+ From Ubuntu GNOME, click Settings>Online Accounts and add your Google 
account. Install Evolution if it's not installed. Verified that your Google 
account has synced.
+ 
+ Log out. Log in. It may help to reproduce the bug log in to a different
+ session (GNOME on Wayland instead of GNOME, or the other way around).
+ 
+ Open Evolution. Verify that no errors are reported and that your Google
+ account is still syncing.
+ 
+ After installing the gnome-session update, I recommend rebooting once to
+ clear any old lingering GNOME Online Accounts processes from previous
+ sessions.
+ 
+ Regression Potential
+ 
+ This fix is the same as was accepted into Fedora 26. It is a workaround by 
killing all the user's D-Bus sessions when the user logs out. This fix has been 
backported from gnome-session 3.25.3. It has not been applied to the 3.24 git 
branch upstream.
+ 
+ Since 16.10 has almost reached its end of life (July), I am not
+ proposing this fix there. I believe 16.10 is the first release affected
+ since Ubuntu moved many more services to systemd user sessions in that
+ release.
+ 
+ The patch tries to only kill the D-Bus sessions if the session being
+ logged out is the final remaining session for the user.
+ 
+ The workaround makes sense to me. It seems similar to the
+ KillUserProcesses option that was pushed into systemd to fix this kind
+ of problem but it's more limited than the systemd method so hopefully it
+ won't be as controversial.
+ 
+ Original Bug Report
+ ===
  Can't add any online accounts in after opened Online accounts + mark is 
faded, can't click.
  After reinstalled gnome-online-accounts still has same problem.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: gnome-online-accounts 3.20.3-1
  ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
  Uname: Linux 4.4.0-34-generic x86_64
  ApportVersion: 2.20.3-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Budgie:GNOME
  Date: Mon Aug  8 15:33:45 2016
  SourcePackage: gnome-online-accounts
  UpgradeStatus: No upgrade log present (probably fresh install)

** Changed in: gnome-session (Ubuntu Zesty)
   Status: Triaged => Won't Fix

** Changed in: gnome-session (Ubuntu Yakkety)
   Status: Triaged => In Progress

** Description changed:

  Impact
  ==
  After logging out, GNOME Online Accounts doesn't work the next time you log 
in.
  
  This bug was a Release Blocker for Fedora 26. (Fedora 26 will be
  released in July).
+ 
+ gnome-session is the only package updated in this update (not gnome-
+ online-accounts).
  
  Test Case
  =
  From Ubuntu GNOME, click Settings>Online Accounts and add your Google 
account. Install Evolution if it's not installed. Verified that your Google 
account has synced.
  
  Log out. Log in. It may help to reproduce the bug log in to a different
  session (GNOME on Wayland instead of GNOME, or the other way around).
  
  Open Evolution. Verify that no errors are reported and that your Google
  account is still syncing.
  
  After installing the gnome-session update, I recommend rebooting once to
  clear any old lingering GNOME Online Accounts processes from previous
  sessions.
  
  Regression Potential
  
  This fix is the same as was accepted into Fedora 26. It is a workaround by 
killing all the user's D-Bus sessions when the user logs out. This fix has been 
backported from gnome-session 3.25.3. It has not been applied to the 3.24 git 
branch upstream.
  
  Since 16.10 has almost reached its end of life (July), I am not
  proposing this fix there. I believe 16.10 is the first release affected
  since Ubuntu moved many more services to systemd user sessions in that
  release.
  
  The patch tries to only kill the D-Bus sessions if the session being
  logged out is the final remaining session for the user.
  
  The workaround makes sense to me. It seems similar to the
  KillUserProcesses option that was pushed into systemd to fix this kind
  of problem but it's more limited than the systemd method so hopefully it
  won't be as controversial.
  
  Original Bug Report
  ===
  Can't add any online accounts in after opened Online accounts + mark is 
faded, can't click.
  After reinstalled gnome-online-accounts still has same problem.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: gnome-online-accounts 3.20.3-1
  ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
  Uname: Linux 4.4.0-34-generic x86_64
  ApportVersion: 2.20.3-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Budgie:GNOME
  Date: Mon Aug  8 15:33:45 2016
  SourcePackage: gnome-online-accounts
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Launchpad Bug Tracker]

This bug was fixed in the package gnome-session - 3.24.1-0ubuntu5

---
gnome-session (3.24.1-0ubuntu5) artful; urgency=medium

  * Backport patches from 3.25.3 to kill D-Bus clients on log out.
This works around GNOME Online Accounts not working correctly
after logging out (LP: #1610944)
- 0001-manager-add-bus-daemon-dbus-api-xml-file.patch
- 0002-system-add-api-for-detecting-if-this-is-the-last-ses.patch
- 0003-manager-kill-off-bus-clients-at-log-out.patch

 -- Jeremy Bicha   Wed, 21 Jun 2017 18:57:12 -0400

** Changed in: gnome-session (Ubuntu)
   Status: Fix Committed => Fix Released

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  GNOME Online Accounts breaks if you log out (until you reboot)

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Jeremy Bicha]

** Also affects: gnome-session (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gnome-session (Ubuntu)
   Importance: Undecided => High

** Changed in: gnome-session (Ubuntu)
   Status: New => Triaged

** Changed in: gnome-session (Ubuntu)
   Status: Triaged => Fix Committed

** Also affects: gnome-session (Ubuntu Zesty)
   Importance: Undecided
   Status: New

** Also affects: gnome-online-accounts (Ubuntu Zesty)
   Importance: Undecided
   Status: New

** Also affects: gnome-session (Ubuntu Yakkety)
   Importance: Undecided
   Status: New

** Also affects: gnome-online-accounts (Ubuntu Yakkety)
   Importance: Undecided
   Status: New

** Changed in: gnome-session (Ubuntu Yakkety)
   Importance: Undecided => High

** Changed in: gnome-session (Ubuntu Yakkety)
   Status: New => Triaged

** Changed in: gnome-session (Ubuntu Zesty)
   Importance: Undecided => High

** Changed in: gnome-session (Ubuntu Zesty)
   Status: New => Triaged

** Changed in: gnome-online-accounts (Ubuntu Yakkety)
   Importance: Undecided => High

** Changed in: gnome-online-accounts (Ubuntu Yakkety)
   Status: New => Triaged

** Changed in: gnome-online-accounts (Ubuntu Zesty)
   Importance: Undecided => High

** Changed in: gnome-online-accounts (Ubuntu Zesty)
   Status: New => Triaged

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  GNOME Online Accounts breaks if you log out (until you reboot)

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Chris]

I found the bug described and confirmed on redhat, where I also found the 
solution. (although they have the goa-demon in the /usr/libexec/ folder)
https://bugzilla.redhat.com/show_bug.cgi?id=1340203

As a work-around, for each user account I created a new file in
~/.config/autostart/ called goa-replace.desktop, and in a text-editor
entered the following:

[Desktop Entry]
Name=GOA Replace
Exec=/usr/lib/gnome-online-accounts/goa-daemon --replace
NoDisplay=true
Terminal=false
Type=Application

The problem seems to be that dbus is spawning goa-daemon, but then not
killing the process when the user logs out. gnome-keyring IS killed, and
this breaks the link between the two.

Not sure what the *real* solution is, seems to be a big debate about how
systemd leaves 'lingering' processes from users after log out. I see 28
processes left running after a user logs out. Surely this needs to be
cleaned up??? Is there a better way to force systemd to properly close a
users session?

** Bug watch added: Red Hat Bugzilla #1340203
   https://bugzilla.redhat.com/show_bug.cgi?id=1340203

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Bug Watch Updater]

** Changed in: gnome-online-accounts
   Status: Unknown => Confirmed

** Changed in: gnome-online-accounts
   Importance: Unknown => Critical

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  GNOME Online Accounts breaks if you log out (until you reboot)

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Jeremy Bicha]

** Tags removed: package-from-proposed
** Tags added: gnome-17.10

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  GNOME Online Accounts breaks if you log out (until you reboot)

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Jeremy Bicha]

** Bug watch added: GNOME Bug Tracker #764029
   https://bugzilla.gnome.org/show_bug.cgi?id=764029

** Changed in: gnome-online-accounts
   Importance: Critical => Unknown

** Changed in: gnome-online-accounts
   Status: Confirmed => Unknown

** Changed in: gnome-online-accounts
 Remote watch: GNOME Bug Tracker #781564 => GNOME Bug Tracker #764029

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  GNOME Online Accounts breaks if you log out (until you reboot)

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Bug Watch Updater]

** Changed in: gnome-online-accounts
   Status: Unknown => Confirmed

** Changed in: gnome-online-accounts
   Importance: Unknown => Critical

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  GNOME Online Accounts breaks if you log out (until you reboot)

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[Bug 1610944] Re: GNOME Online Accounts breaks if you log out (until you reboot)

[Jeremy Bicha]

Christopher, you don't need to remove the account. You just need to
restart your computer.

** Summary changed:

- Can't add any online accounts
+ GNOME Online Accounts breaks if you log out (until you reboot)

** Changed in: gnome-online-accounts (Ubuntu)
   Importance: Undecided => Critical

** Changed in: gnome-online-accounts (Ubuntu)
   Importance: Critical => High

** Changed in: gnome-online-accounts (Ubuntu)
   Status: Confirmed => Triaged

** Bug watch added: GNOME Bug Tracker #781564
   https://bugzilla.gnome.org/show_bug.cgi?id=781564

** Also affects: gnome-online-accounts via
   https://bugzilla.gnome.org/show_bug.cgi?id=781564
   Importance: Unknown
   Status: Unknown

** Also affects: ubuntu-gnome
   Importance: Undecided
   Status: New

** Changed in: ubuntu-gnome
   Importance: Undecided => High

** Changed in: ubuntu-gnome
   Status: New => Triaged

** Changed in: ubuntu-gnome
Milestone: None => artful

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