[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
I'd been trying Linux on and off over the last 5 years ago with a spare Z20t I have and thought I'd put in some recent findings that might help with this issue. Z20t-B and z20t-C models seem affected the same, with Ubuntu and Arch based installs - also tried various kernels from 5 through to 6.7. An interesting finding with one of my spare Z20's, is that when I wiped and decided to try Windows again, (tested with Win8, 10, and 11), this same situation is reproducable: - Power on, Speakers produce sound - Put to sleep - Wake from sleep, Speakers don't produce sound I found that there's an issue with the latest drivers from Toshiba/Dynabook, even for Windows: 1. Conexant Audio Driver > Posted Date: 2018-05-21 | Version: 8.66.47.56 2. Conexant Audio Driver > Posted Date: 2017-12-19 | Version: 8.66.47.50 | Size: 83.52M The driver from 2018 has the 'sleep-wake speaker not working' issue. But installing the 2017 version works totally fine. Hopefully this may provide some insight on this issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
** Changed in: linux (Debian) Status: Fix Released => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
** Changed in: linux (Debian) Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
** Description changed: On initial boot, sound on internal speakers is working. After standby it doesn work anymore, but a analog headset does. Switching around in pavucontrol doesn't work... Internal microphone works. I'm using Ubuntu 16.04 64 bit on a 4.4.0-34-generic kernel. Toshiba/Dynabook Portege Z20T-C: https://support.dynabook.com/support/modelHome?freeText=1200015981=785 + + WORKAROUND: Use suspend to disk. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: michi 6510 F pulseaudio CurrentDesktop: GNOME-Flashback:Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=/dev/mapper/1tb-swap MachineType: TOSHIBA PORTEGE Z20t-C Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-34-generic.efi.signed root=/dev/mapper/1tb-miniubuntu ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirtd lp lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/27/2016 dmi.bios.vendor: TOSHIBA dmi.bios.version: Version 5.60 dmi.board.asset.tag: 00 dmi.board.name: PORTEGE Z20t-C dmi.board.vendor: TOSHIBA dmi.board.version: Version A0 dmi.chassis.asset.tag: 00 dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnTOSHIBA:bvrVersion5.60:bd06/27/2016:svnTOSHIBA:pnPORTEGEZ20t-C:pvrPT16BE-00W006GR:rvnTOSHIBA:rnPORTEGEZ20t-C:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: dmi.product.name: PORTEGE Z20t-C dmi.product.version: PT16BE-00W006GR dmi.sys.vendor: TOSHIBA -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
Only workaround is to not use suspend to ram, but suspend to disk. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
It's a pity - it's a great laptop apart from this problem, but not being able to shut the lid without losing sound is a significant drawback. It wouldn't be so bad if there were a workaround of some sort, but I've not seen one and I don't know how to go about looking for one. I tried it with Ubuntu 20.04 (live USB version) and get the same problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
Arch is affected as well: https://mailman.alsa-project.org/pipermail /alsa-devel/2016-June/109296.html ** Also affects: archlinux Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
I, the original reporter, can confirm that this problem persists with current BIOS and Ubuntu. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
Thank you for the reply. Are you saying that you need confirmation from the original bug reporter (Michael) that his problem still exists with the latest BIOS and latest Ubuntu, and that confirmation from other people won't do because we might have a different problem? I can understand the reasoning behind that policy, but I think in this case it's reasonably clear that we all have the same problem here. If we were all to create separate bug reports describing exactly the same symptoms then that would create confusing distractions and dilute the good efforts of people like you, would it not? Of course, if it's the only way to proceed then we can create a new report. (Can we be sure that it won't immediately get closed as a duplicate?) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
apsaras, it's helpful for developers if folks report their own bug so logs may be obtained from the hardware, regardless of similarities, via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. To do otherwise risks issues being ignored as unconfirmable noise. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
penalvch: in view of the fact that we have independently confirmed the bug with the latest BIOS and the latest Ubuntu, would it now make sense to change the status back to Confirmed (and remove the bios-outdated tag)? Also, can I ask why you changed the importance down to Low? Having sound not working is a major usability problem, in my opinion. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
Can confirm the problem still exists with Ubuntu 19.10, all up-to-date. Where can I dig to debug? Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1612916] Re: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby
I have the same problem with a Z20T-C (Z20T-C-11H m7-6y75). I am using Ubuntu 18.04.3 (kernel 5.0.0-32-generic). I updated to BIOS 6.30, but unfortunately this didn't make any difference. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1612916 Title: [Tohsiba Portege Z20T-C] Internal speakers don't work after standby To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
