[Bug 1614781] Re: XPS15 touchpad has no right or left click

2016-11-06 Thread Launchpad Bug Tracker
[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has
been no activity for 60 days.]

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: Incomplete => Expired

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Title:
  XPS15 touchpad has no right or left click

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[Bug 1614781] Re: XPS15 touchpad has no right or left click

2016-09-07 Thread johnnynobody
I just upgraded this laptop to kernel 4.7.2 from
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7.2/. The problem still
persists.

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Title:
  XPS15 touchpad has no right or left click

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[Bug 1614781] Re: XPS15 touchpad has no right or left click

2016-09-07 Thread Christopher M. Penalver
johnnynobody, quoting from 
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1614781/comments/17
 :
>"Also, you don't need to apport-collect further unless specifically requested 
>to do so."

** Description changed:

  After upgrading (fresh install) from 14.04.5 LTS to 16.04.1 LTS I no
  longer have a right or left click functionality with the touchpad.
  
  user@xps15:~$ uname -a
  Linux xps15 4.4.0-34-generic #53-Ubuntu SMP Wed Jul 27 16:06:39 UTC 2016 
x86_64 x86_64 x86_64 GNU/Linux
  user@xps15:~$ dmesg | grep Syn
  [2.207676] input: SynPS/2 Synaptics TouchPad as 
/devices/platform/i8042/serio1/input/input6
  user@xps15:~$ xinput --list
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ USB Optical Mouse   id=10   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
- ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
- ↳ Power Buttonid=6[slave  
keyboard (3)]
- ↳ Video Bus   id=7[slave  
keyboard (3)]
- ↳ Power Buttonid=8[slave  
keyboard (3)]
- ↳ Sleep Buttonid=9[slave  
keyboard (3)]
- ↳ LITE-ON Technology USB NetVista Full Width Keyboard.id=11   [slave  
keyboard (3)]
- ↳ gspca_zc3xx id=12   [slave  
keyboard (3)]
- --- 
+ ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
+ ↳ Power Buttonid=6[slave  
keyboard (3)]
+ ↳ Video Bus   id=7[slave  
keyboard (3)]
+ ↳ Power Buttonid=8[slave  
keyboard (3)]
+ ↳ Sleep Buttonid=9[slave  
keyboard (3)]
+ ↳ LITE-ON Technology USB NetVista Full Width Keyboard.id=11   [slave  
keyboard (3)]
+ ↳ gspca_zc3xx id=12   [slave  
keyboard (3)]
+ ---
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  BootLog:
-  /dev/sda1: clean, 23511/287280 files, 363833/1146880 blocks
-  /dev/sda2: clean, 242021/855120 files, 1242626/3417856 blocks
-  [FAILED] Failed to start Automatically refresh installed snaps.
-  See 'systemctl status snapd.refresh.service' for details.
+  /dev/sda1: clean, 23511/287280 files, 363833/1146880 blocks
+  /dev/sda2: clean, 242021/855120 files, 1242626/3417856 blocks
+  [FAILED] Failed to start Automatically refresh installed snaps.
+  See 'systemctl status snapd.refresh.service' for details.
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroRelease: Ubuntu 16.04
  DistroVariant: ubuntu
  InstallationDate: Installed on 2016-08-18 (18 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  MachineType: Dell Inc. Dell System XPS L502X
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3
  PackageArchitecture: amd64
  ProcEnviron:
-  LANGUAGE=en_US
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_US
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=84757b0d-80cf-4813-adae-2dc0b29d3bc5 ro quiet splash acpi=on
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Tags: xenial third-party-packages ubuntu
  Uname: Linux 4.4.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0YR8NN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L502X
  dmi.sys.vendor: Dell Inc.
  peripherals:
-  /desktop/gnome/peripherals/mouse:
-cursor_theme = DMZ-White
+  /desktop/gnome/peripherals/mouse:
+    cursor_theme = DMZ-White
  version.compiz: compiz 1:0.9.12.2+16.04.20160801.3-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 

[Bug 1614781] Re: XPS15 touchpad has no right or left click

2016-09-06 Thread johnnynobody
apport information

** Description changed:

  After upgrading (fresh install) from 14.04.5 LTS to 16.04.1 LTS I no
  longer have a right or left click functionality with the touchpad.
  
  user@xps15:~$ uname -a
  Linux xps15 4.4.0-34-generic #53-Ubuntu SMP Wed Jul 27 16:06:39 UTC 2016 
x86_64 x86_64 x86_64 GNU/Linux
  user@xps15:~$ dmesg | grep Syn
  [2.207676] input: SynPS/2 Synaptics TouchPad as 
/devices/platform/i8042/serio1/input/input6
  user@xps15:~$ xinput --list
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ USB Optical Mouse   id=10   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Sleep Buttonid=9[slave  
keyboard (3)]
  ↳ LITE-ON Technology USB NetVista Full Width Keyboard.id=11   [slave  
keyboard (3)]
  ↳ gspca_zc3xx id=12   [slave  
keyboard (3)]
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  BootLog:
   /dev/sda1: clean, 23511/287280 files, 363833/1146880 blocks
   /dev/sda2: clean, 242021/855120 files, 1242626/3417856 blocks
   [FAILED] Failed to start Automatically refresh installed snaps.
   See 'systemctl status snapd.refresh.service' for details.
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroRelease: Ubuntu 16.04
  DistroVariant: ubuntu
  InstallationDate: Installed on 2016-08-18 (18 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  MachineType: Dell Inc. Dell System XPS L502X
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3
  PackageArchitecture: amd64
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=84757b0d-80cf-4813-adae-2dc0b29d3bc5 ro quiet splash acpi=on
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Tags: xenial third-party-packages ubuntu
  Uname: Linux 4.4.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0YR8NN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L502X
  dmi.sys.vendor: Dell Inc.
  peripherals:
   /desktop/gnome/peripherals/mouse:
 cursor_theme = DMZ-White
  version.compiz: compiz 1:0.9.12.2+16.04.20160801.3-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ BootLog:
+  [FAILED] Failed to start Automatically refresh installed snaps.
+  See 'systemctl status snapd.refresh.service' for details.
+  [  OK  ] Started Detect the available GPUs and deal with any 
system changes.
+   Starting Light Display Manager...
+ DistUpgraded: Fresh install
+ DistroCodename: xenial
+ DistroRelease: Ubuntu 16.04
+ DistroVariant: ubuntu
+ InstallationDate: Installed on 2016-08-18 (18 days ago)
+ InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
+ MachineType: Dell Inc. Dell System XPS L502X
+ Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANGUAGE=en_US
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.14-040414-generic 
root=UUID=84757b0d-80cf-4813-adae-2dc0b29d3bc5 ro quiet splash acpi=on
+ Tags: xenial 

[Bug 1614781] Re: XPS15 touchpad has no right or left click

2016-09-05 Thread Christopher M. Penalver
johnnynobody, in order to allow additional upstream developers to examine the 
issue, at your earliest convenience, could you please test the latest upstream 
kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? 
Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

It is most helpful that after testing of the latest upstream kernel is
complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test
the latest mainline kernel as it becomes available.

Thank you for your help.

** Tags added: latest-bios-a12

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Importance: Low => Medium

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Title:
  XPS15 touchpad has no right or left click

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[Bug 1614781] Re: XPS15 touchpad has no right or left click

2016-09-05 Thread johnnynobody
apport information

** Tags added: apport-collected third-party-packages ubuntu xenial

** Description changed:

  After upgrading (fresh install) from 14.04.5 LTS to 16.04.1 LTS I no
  longer have a right or left click functionality with the touchpad.
  
  user@xps15:~$ uname -a
  Linux xps15 4.4.0-34-generic #53-Ubuntu SMP Wed Jul 27 16:06:39 UTC 2016 
x86_64 x86_64 x86_64 GNU/Linux
  user@xps15:~$ dmesg | grep Syn
  [2.207676] input: SynPS/2 Synaptics TouchPad as 
/devices/platform/i8042/serio1/input/input6
  user@xps15:~$ xinput --list
  ⎡ Virtual core pointerid=2[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer  id=4[slave  pointer 
 (2)]
  ⎜   ↳ USB Optical Mouse   id=10   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard   id=3[master keyboard (2)]
  ↳ Virtual core XTEST keyboard id=5[slave  
keyboard (3)]
  ↳ Power Buttonid=6[slave  
keyboard (3)]
  ↳ Video Bus   id=7[slave  
keyboard (3)]
  ↳ Power Buttonid=8[slave  
keyboard (3)]
  ↳ Sleep Buttonid=9[slave  
keyboard (3)]
  ↳ LITE-ON Technology USB NetVista Full Width Keyboard.id=11   [slave  
keyboard (3)]
  ↳ gspca_zc3xx id=12   [slave  
keyboard (3)]
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ BootLog:
+  /dev/sda1: clean, 23511/287280 files, 363833/1146880 blocks
+  /dev/sda2: clean, 242021/855120 files, 1242626/3417856 blocks
+  [FAILED] Failed to start Automatically refresh installed snaps.
+  See 'systemctl status snapd.refresh.service' for details.
+ DistUpgraded: Fresh install
+ DistroCodename: xenial
+ DistroRelease: Ubuntu 16.04
+ DistroVariant: ubuntu
+ InstallationDate: Installed on 2016-08-18 (18 days ago)
+ InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
+ MachineType: Dell Inc. Dell System XPS L502X
+ NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
+ Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANGUAGE=en_US
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=84757b0d-80cf-4813-adae-2dc0b29d3bc5 ro quiet splash acpi=on
+ ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
+ Tags: xenial third-party-packages ubuntu
+ Uname: Linux 4.4.0-36-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 09/07/2012
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A12
+ dmi.board.name: 0YR8NN
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: 0.1
+ dmi.modalias: 
dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1:
+ dmi.product.name: Dell System XPS L502X
+ dmi.sys.vendor: Dell Inc.
+ peripherals:
+  /desktop/gnome/peripherals/mouse:
+cursor_theme = DMZ-White
+ version.compiz: compiz 1:0.9.12.2+16.04.20160801.3-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1
+ version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1614781/+attachment/4735044/+files/CurrentDmesg.txt

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Title:
  XPS15 touchpad has no right or left click

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[Bug 1614781] Re: XPS15 touchpad has no right or left click

2016-09-04 Thread Christopher M. Penalver
johnnynobody, thank you for reporting this and helping make Ubuntu
better.

Could you please run the following command once from a terminal by ensuring you 
have the package xdiagnose installed, and that you click the Yes button for 
attaching additional debugging information:
apport-collect 1614781

When reporting xorg related bugs in the future, please do so via the
above method. You can learn more about this functionality at
https://wiki.ubuntu.com/ReportingBugs.

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: New => Incomplete

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Title:
  XPS15 touchpad has no right or left click

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