[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2020-04-17 Thread Reshad Dernjani
Same issue here on Ubuntu 20.04 5.6.4 Kernel.
Logitech MX3 Mouse works. Keyboard does pair difficult. When it pairs 
connection flickers on off. Same issue with Bose SoundSport headset and Samsung 
Q90R soundbar.

If you need logs please ask and provide commands.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2019-09-16 Thread Daniel van Vugt
** Changed in: bluez (Ubuntu)
   Status: In Progress => Confirmed

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2019-09-13 Thread Konrad Zapałowicz
** Changed in: bluez (Ubuntu)
 Assignee: Konrad Zapałowicz (kzapalowicz) => (unassigned)

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2019-01-22 Thread Daniel van Vugt
** Tags added: xenial

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2018-01-09 Thread Gaston M. Tonietti
Hey,

I'm also having troubles trying to use my QC35 II, after dunno how many
different attempts to pair it that I'm not even able to describe, I
finally was able to pair it, but I was not so lucky to actually connect
it. Here I attach the chunk of btmon output I get on every attempt to
connect

** Attachment added: "bose-qc35-connect.snoop"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1620636/+attachment/5034102/+files/bose-qc35-connect.snoop

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-11-30 Thread Konrad Zapałowicz
Hey,

I just have tried to pair the QC35 using bluez 5.42 and 5.46 and it did
pair. Could you capture HCI trace for me while you are pairing?

Type:

$ sudo btmon --write ~/bose-qc35.snoop

Then start searching for the headset and try to pair. Once pairing fails
kill the btmon and attach the .snoop file to this bug report.

Thanks.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-11-30 Thread Ihor Menshykov
I'm upgraded to Ubuntu 18.04 prerelease and I still can't pair. I used
to fix the issue like this https://askubuntu.com/questions/833322/pair-
bose-quietcomfort-35-with-ubuntu-over-bluetooth on 16.04 once, it worked
for a while, but later stopped working and I couldn't pair my
headphones, donno why, maybe due to some updates, maybe "just because".
Decided to update and try if it maybe worked in a more recent version,
but it didn't work in 17.10 and still doesn't in current 18.04 dev
branch. Can't pair.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-11-08 Thread Letatcest
@p7ter thanks, I wasn't aware. No need to look further then ;) In that
case I have no bug to report (and will retract my bug report as it
connects smoothly to my 16.04 desktop and 17.10 laptop without any
changes to bt files).

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-11-06 Thread Peter Uithoven
@ksoeteman

I'm afraid you can't use HiFi playback (A2DP) and the microphone at the
same  time on any playtform, since it's a general Bluetooth limitation:

Profile limitation – Bluetooth headsets are currently limited to using
one profile at a time. Those who read the Bluetooth Profiles section
above carefully will note that this presents a problem as the A2DP
profile supports stereo audio, but not microphone functionality, and the
HSP and HFP profiles support mics but are limited to low-quality mono
transmission. This renders modern Bluetooth headsets unusable for gaming
that also requires voice chat, for example, as the audio will come
through in low-quality mono rather than stereo. Likewise, while using
Skype or any other software that requires continuous headset
functionality, any music that is playing simultaneously will stream
through headset profile in low-quality mono and sound terrible as a
result.

From: http://theheadphonelist.com/wireless-fidelity-making-sense-
bluetooth-headphone-technology/

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-11-06 Thread Letatcest
Hi, I use a 17.10 and this headset. After figuring out how to get high
fidelity sound, I also wanted to use the microphone from the headset,
but...

When you switch on the headsets microphone, the sound goes back from
A2DP Sink (HiFi playback) to HSP/HFP (Headset Head Unit) quality, which
means: low quality (and constantly a nagging voice telling you 'call
from')

I followed instructions here:
https://askubuntu.com/questions/833322/pair-bose-quietcomfort-35-with-ubuntu-over-bluetooth

But no solution there.

And also: I just want the headset to connect as Bluetooth LE if
possible, but that's apparently not working very well either.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-10-25 Thread Daniel van Vugt
** Tags added: bose

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-10-25 Thread Jim Hodapp
Isak: yeah same here, that usually has to do with bluez still querying
for other devices in the background and sucking up all of the channel
bandwidth. It really needs someone to investigate if we can get bluez to
not consume so much bandwidth, or make the query period more context
sensitive such that it only happens when the BT settings UI is shown or
explicitly told to query for new devices on the command line.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-10-24 Thread Isak Asp
Bose QC 35 pairs nice with 17.10, but experience a lot of lag and
jitter.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-09-25 Thread Jim Hodapp
Yes I've experienced the same kind of jitter. The volume level is pretty
decent for me, but not the streaming performance. I basically need to be
doing nothing else on my laptop for it to stream without jittering.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-09-23 Thread Wolf Rogner
The head phone pairs, the microphone does not.

Further, the sound still is very low and jittery.

Useless to listen to music over this device under these conditions.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-09-22 Thread Merlijn Sebrechts
I can confirm that this issue is fixed in 17.10 daily image. Bose
QuietComfort 35 headphones now pair without issues.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-03-17 Thread Alessio Tona
I got it to work, but you need to set it up manually every time you
reboot. First I close bluetooth and bluez by effectively stopping them
(not restarting), then starting them again using systemctl stop/start
bluetooth and sudo  /etc/init.d/bluetooth start/stop. Then I start bluez
manager and connect my device using setup via audio sink. Then you have
to manually change sound to the headphones. I am a newbie with scripts,
maybe someone more experienced than me can make a script that does all
these actions at boot.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-02-13 Thread Angel Alvarez
Hi
I' using ubuntu 16.04 in a Lenovo thinkpad and I can pair de Bose QC35 adding 
ControllerMode = bredr but with no sound if I choose the headphones in 
gnome-control-center (audio) If I comment the ControllerMode, the headphones 
doesnt show in the gnome-control-center

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-22 Thread Konrad Zapałowicz
@All

Let me explain a bit how the headset works so that you have the general
understanding and perhaps an explanation to why there are some problems
with how it works with Ubuntu.

This headset supports both the BR/EDR mode also known as Bluetooth Classic
and the Bluetooth Low Energy sometimes referred to as Smart. The important
bit however is the fact that on the Low Energy side it does not support
pairing. The pairing is expected to happen on the BR/EDR.

As far as I remember the bluez prioritizes the LE mode over BR/EDR and
initiates pairing on this channel that for the reasons stated above fails.

BlueZ 5.42 contains improvements for transport selection (BR/EDR vs LE). This
is not yet a full support offering seamless experience however things might
look better using it.

For you to know we currently package:

- xenial  with bluez 5.37
- yakkety with bluez 5.41
- zesty   with bluez 5.41

With the ongoing work to have zesty being packaged with the latest upstream
bluez which is atm 5.43. Also we plan to update xenial with bluez 5.43
however this is nothing certain yet as we need to make sure that the update
will play nice with the LTS release and not break anything.

Hope this helps

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-22 Thread Wesley C wamer
@Wolf Unfortunately for me even after fully clearing the device list on
my Bose QC35s it still will not pair. It immediately fails when I
attempt to pair.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-22 Thread Wolf Rogner
In my case, the Bose QC35 pairs as a head phone only and this only in
case, the head phone is not paired with any other device (in my case, it
was first paired with a mobile phone).

However, using a BT mouse makes sound output extremly jittery.

Even though the head set has a microphone, it is not recognized as a
combination device.

Using Ubuntu 16.10, latest kernels and BT stacks available from
repository.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-21 Thread Wesley C wamer
@Konrad @Jim The headphones pair flawlessly with every device I have in
my house including my laptop on the windows partition. If I boot my
laptop into the Ubuntu partition and try to pair it just fails to pair.
I'm very confident this is an issue exclusive to my Ubuntu machines my
Mac and Windows devices have no problems with these headphones.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-20 Thread Jim Hodapp
@Wesley: I would also add, did you know that you can place this
headphone in BT pairing mode by first switching it on and then holding
that same switch as far away from the off position as possible for a
second or two? You don't need the Bose Connect app to put it in pairing
mode then.

** Changed in: canonical-devices-system-image
 Assignee: John McAleely (john.mcaleely) => Jim Hodapp (jhodapp)

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-20 Thread Konrad Zapałowicz
@Wesley

Understood. Can you use it w/ the Bose app on the phone?

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-19 Thread Wesley C wamer
@Konrad

Sorry for not being more specific I'm having the issues for the Bose
QC35 headphones.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-18 Thread Konrad Zapałowicz
@Wesley

You mean with Sony or Bose?

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-18 Thread Wesley C wamer
I am also seeing the identical issues as described above

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-03 Thread Konrad Zapałowicz
** Tags added: papercuts2017

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2017-01-01 Thread Konrad Zapałowicz
@Alexis,

I would like to ask you to register the Sony bug as a new one as this
will allow us to track it more efficiently.

As for the logs, try sending us syslog with debugging enabled.
Instructions on how to capture it are here
https://wiki.ubuntu.com/DebuggingBluetooth

Also, could you share which Ubuntu version are you using?

Thanks!

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-12-30 Thread Alexis Laporte
I have a Sony MDR 1000X, which is similar to the Bose.

I have the same problem and tried the solutions people here mentionned
(I had the same choppy streaming when forcing ControllerMode = bredr).

The only difference is that my headset «pairs» but there's no sound
after it.

I can send any output log that might be needed.

Thanks.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-12-13 Thread Jim Hodapp
@Robin: yeah after a reboot or after simply turning the headphones on
and off again, pairing doesn't work. I need to use the Bose Connect app
on my phone to delete the remembered pairing, delete it from Ubuntu, and
add a new pairing from the app and pair from Ubuntu. Only then does it
work.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-12-13 Thread Robin Sheat
This is ubuntu desktop. I found that if I did:

sudo hciconfig hci0 lp HOLD,SNIFF

while everything was disconnected, then the audio started working
properly.

Now I'm back here because after a reboot it wouldn't connect at all, so
I guess I need to fix the pairing or something.

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-11-28 Thread Jim Hodapp
@Robin: Yeah I've been able to get mine working as well. Were you trying
with Ubuntu desktop or on Ubuntu Touch? The choppiness seems to be bluez
doing other device scans. So on Touch, if you make sure that system
settings is in the background, it should remain nearly chop-free. On the
desktop, it stopped scanning if I closed system settings and then got a
lot better quality.

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Title:
  Fails to pair with Bose QC35 headphones

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-11-24 Thread Robin Sheat
Following the instructions here: http://askubuntu.com/questions/833322
/pair-bose-quietcomfort-35-with-ubuntu-16-04-over-bluetooth I managed to
make it pair and appear as an audio device.

While playback technically worked, it wasn't useable as it came across
as though there wasn't enough bandwidth - the audio was choppy and got
delayed. It seemed that pulse gave up sending to it after a point, and
nothing would play back then.

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Title:
  Fails to pair with Bose QC35 headphones

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-09-30 Thread Jim Hodapp
** Description changed:

  I am unable to pair the Bose QC35 BT headphones with Ubuntu, either
  Ubuntu desktop running 16.04 LTS with bluez 5.37 (also tried bluez 5.41
  from installed from yakkety archive), nor using Ubuntu Touch rc-proposed
  build for Turbo #174. I'm trying to pair through the normal bluetooth
  control panel brought up through the bluetooth indicator.
  
  I've attached some logs that show it failing to pair. If I can provide
  anymore useful information about the headphones, please let me know.
  
  Syslog with bluetoothd debugging enabled:
  http://pastebin.ubuntu.com/23141394/
  
  btmon output:
  http://pastebin.ubuntu.com/23141446/
  
  bluetoothctl output:
  http://pastebin.ubuntu.com/23141510/
+ 
+ With Linux kernel 4.8.0 and bluez 4.52:
+ ---
+ http://pastebin.ubuntu.com/23256457/

** Description changed:

  I am unable to pair the Bose QC35 BT headphones with Ubuntu, either
  Ubuntu desktop running 16.04 LTS with bluez 5.37 (also tried bluez 5.41
  from installed from yakkety archive), nor using Ubuntu Touch rc-proposed
  build for Turbo #174. I'm trying to pair through the normal bluetooth
  control panel brought up through the bluetooth indicator.
  
  I've attached some logs that show it failing to pair. If I can provide
  anymore useful information about the headphones, please let me know.
  
  Syslog with bluetoothd debugging enabled:
  http://pastebin.ubuntu.com/23141394/
  
  btmon output:
  http://pastebin.ubuntu.com/23141446/
  
  bluetoothctl output:
  http://pastebin.ubuntu.com/23141510/
  
  With Linux kernel 4.8.0 and bluez 4.52:
  ---
- http://pastebin.ubuntu.com/23256457/
+ 
+ bluetoothctl: http://pastebin.ubuntu.com/23256457/
+ btmon: http://pastebin.ubuntu.com/23256471/

** Changed in: bluez (Ubuntu)
 Assignee: (unassigned) => Konrad Zapałowicz (kzapalowicz)

** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

** Changed in: canonical-devices-system-image
 Assignee: (unassigned) => John McAleely (john.mcaleely)

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: bluez (Ubuntu)
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
   Status: New => Triaged

** Changed in: bluez (Ubuntu)
   Status: New => In Progress

** Changed in: canonical-devices-system-image
   Status: Triaged => In Progress

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Title:
  Fails to pair with Bose QC35 headphones

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-09-06 Thread Konrad Zapałowicz
Also worth remembering of:
https://developer.bluetooth.org/TechnologyOverview/pages/le-
security.aspx

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Title:
  Fails to pair with Bose QC35 headphones

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-09-06 Thread Konrad Zapałowicz
Might be that the kernels since 3.19 have this included:
http://www.bluez.org/bluetooth-4-2-features-going-to-the-3-19-kernel-
release/

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Title:
  Fails to pair with Bose QC35 headphones

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[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

2016-09-06 Thread Konrad Zapałowicz
According to information here
http://unix.stackexchange.com/questions/292189/pairing-bose-qc-35-over-
bluetooth-on-fedora this might be due to not yet supported feature from
BlueZ however this needs a further checking.

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Title:
  Fails to pair with Bose QC35 headphones

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