[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
*** This bug is a duplicate of bug 1667750 *** https://bugs.launchpad.net/bugs/1667750 I'm having a similar problem with USB network adapters on my XPS too but 9550 version. Not the exact error -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
*** This bug is a duplicate of bug 1667750 *** https://bugs.launchpad.net/bugs/1667750 I too was having the issue with Ethernet on Linux Mint 18.1 at 4.4.0-100. I have the USB3 Ethernet adapter: https://www.amazon.com/gp/product/B00BBD7NFU with USB3 adapter: https://www.amazon.com/gp/product/B01GGKYXVE If I plug this into the thunderbolt port on the TB16 and then use the USB3 Ethernet adapter, my Ethernet hasn't dropped out in the past few days. I've tested with copying large files. Let me know if I can provide further details. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
*** This bug is a duplicate of bug 1667750 *** https://bugs.launchpad.net/bugs/1667750 Patch being worked on - https://www.spinics.net/lists/linux- usb/msg157958.html -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
*** This bug is a duplicate of bug 1667750 *** https://bugs.launchpad.net/bugs/1667750 This is an issue with the host controller. The vendor (ASMedia) has submitted a patch here that fixes the issue: http://www.spinics.net/lists/linux-usb/msg157958.html ** This bug has been marked a duplicate of bug 1667750 xhci_hcd: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
Can confirm that is still an issue with kernel 4.11.3 for both the Dell TB15 and TB16 docks. $ uname -a Linux ubuntu 4.11.3-041103-generic #201705251233 SMP Thu May 25 16:34:52 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux $ tail /var/log/kern.log May 29 00:35:40 ubuntu kernel: [ 1413.483482] xhci_hcd :0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 May 29 00:35:40 ubuntu kernel: [ 1413.483493] xhci_hcd :0e:00.0: Looking for event-dma 00085bbde010 trb-start 0007eee37fe0 trb-end 0007eee37fe0 seg-start 0007eee37000 seg-end 0007eee37ff0 May 29 00:35:40 ubuntu kernel: [ 1413.483702] xhci_hcd :0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 ... I wonder if the microsoft docks that have been recently added also exhibit these same issues: https://github.com/torvalds/linux/commits/master/drivers/net/usb/r8152.c -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
I too was having the issue with ethernet on Ubuntu 16.04 at 4.8.0-51. I also have the DA200 adapter:- http://www.dell.com/en-us/shop/dell-adapter-usb-c-to-hdmi-vga-ethernet- usb-3-0-da200/apd/470-abqn/pc-accessories If I plug this into the ethernet port on the TB16 and use the ethernet port on the DA200 my ethernet hasn't dropped out in the last hour. I've tested with copying large files from my NAS, from the net and NAS and net concurrently. Let me know if I can provide further details. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
Sorry, I meant bug: 1667750 I wanted to say that I believe 1663975 and 1667750 are same bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
You've commented in this bug, 1663975. Was that your intention? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
I beleive https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975 is the same bug and it should be merged. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
Just for the sake of completeness, yet another error log: http://pastebin.com/z8U9usDY 4.8.0-41-generic #44~16.04.1-Ubuntu, HWE because reasons. Kernel is tainted (NVIDIA, VirtualBox), but this issue seems to exist anyways. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
While installing Dell-provided software and drivers for Windows, I became armed with additional information about the dock - it is a Realtek NIC connected to an ASMedia host controller. Armed with that and the search phrase "realtek ep_index 2 comp_code 13" provides the following result, which shows this problem is known not just here (find on the page posts made by Ansis Atteka ) https://groups.google.com/forum/#!msg/linux.kernel/vdR3nK8k8zM/Vhbp1CjtBgAJ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
A colleague with the same laptop told me that Windows does not experience any wired dock network dropouts. To rule out any hardware being possibly faulty - I ran continuous network file transfers on Windows 10 for 24 hours and did not see any diminished performance, let alone any outright network failure. Installing Ubuntu 16.04.2 again (with 4.8) and testing that as well as with 4.10 makes the problem reproducible: - xhci_hcd :0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 - xhci_hcd :0e:00.0: Looking for event-dma [16-digit-integer] trb-start [16-digit-hexadecimal] trb-end [16-digit-hexadecimal] seg-start [16-digit-hexadecimal] seg-end [16-digit-hexadecimal] This, along with other users running into the same issue, points to the issue being _clearly_ software related unless I've missed something in my diagnosis. What other data can I provide? I wish I could be of more help, but am not competent enough to know where to even begin to write a patch. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
Hi, i also have the same problem :-( Using a Dell XPS 15 (9560) with Linux Mint 18.1 and Kernel 4.8.0-39-generic installed intel-microcode + nvidia-375 drivers from https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa but running on intel gpu (at least the intel profile is selected in nvidia prime ;-) ) Ethernet seems to work for a few minutes but then crashes after some time with the same xhci_hcd messages. If i try to download any large file (4 GB ISO) i've never managed to finish the download before running into the xhci_hcd error. It also seems that on the same time, the USB devices connected via the dock will freeze. The XPS is updated to newest BIOS version (i believe 1.0.3) and newest thunderbolt firmware. If i can do anything to help you guys, please let me know :-) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
Hi - sorry for the delay in response. I wanted to wait until the final 4.10 was released, and then had some prior obligations I had to tend to until now. I and colleagues with the same machine (which rules out a hardware problem) experienced this problem out of the box with 16.04.1 (which provides 4.4). While on 16.04.1, I tested with 4.4, 4.9 and 4.10 (rc8), and on 16.04.2, I tested with 4.8 and 4.10 (final). All tested kernels have me run into the exact same xhci_hcd error about `TRB DMA ptr`. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of a regression, and when this regression was introduced. If this is a regression, we can perform a kernel bisect to identify the commit that introduced the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
The same xhci error happens in 4.9 and 4.10 which causes the network adapter to fail or cause usb devices to drop out, needing re-plugging in, in a manner exactly like here for 4.4. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1663975] Re: XHCI errors causes dock USB and network adapter dropouts
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc8 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663975 Title: XHCI errors causes dock USB and network adapter dropouts To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1663975/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
