[Bug 1694531] Re: 17.10 Install Fails to Start
Moving to main-menu and closing the ubiquity task: ubiquity was unaffected (it was an issue with a bad USB key, and ubiquity does not use main-menu in any way). It's obviously also not a kernel issue. Thanks for Joseph for the great debugging work! ** No longer affects: ubiquity (Ubuntu) ** Also affects: main-menu (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu Artful) Status: Triaged => Invalid ** Changed in: main-menu (Ubuntu Artful) Status: New => Fix Released ** Changed in: main-menu (Ubuntu Artful) Importance: Undecided => Critical ** Changed in: ubiquity (Ubuntu Artful) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
This had already been identified and "fixed" on Wednesday, probably around the time the bug was filed (I uploaded the main-menu update around 11h30 EST). For posterity, I've captured relevant information at http://people.canonical.com/~mtrudel/lp1694531/) Unfortunately, it's just the kind of bug that is genuinely hard to recognize and debug unless you have a good understanding of how d-i works; so I'll explain for the future: We uploaded a libdebian-installer change on May 24th, which did some changes to the symbols provided by that library. It looked tame to me, so I sponsored the changes and did not insist on rebuilding the reverse- dependencies immediately as non of them relied on the exact symbols changed (SHA256 support). Namely, main-menu and netcfg were identified as needing a rebuild eventually, and needing a merge. Someone else had started doing d-i merges. In preparing the netcfg merge and other changes, while testing I noticed that d-i would not start correctly. You'd reach the "d-i screen", but you would see the screen flicker, restarting repeatedly, forever. A little bit of debugging (starting the installer in expert mode, command- line, using the mini.iso image) and with the knowledge that the screen flickers after loading what looks like the d-i background, it's likely the main menu or some part of the early steps (language/keyboard selection, etc) that fail, as well as the messages already shown here in screenshots, I identified main-menu as the culprit. /sbin/debian- installer is a short script that just runs other pieces, some of which can be quickly dismissed as unlikely to apply to a default install, which helps narrowing things down. Running main-menu from the console (ctrl-alt-f2) yields an error (see screenshot included in my capture of relevant files). This makes it apparent that the issue is related to libdebian-installer, which was changed with a date greater than main-menu's last upload. Rebuilding main-menu would be a reasonable attempt to fix the bug, but given that we were lagging a bit behind Debian, it was merged. main-menu was directly uploaded to the archive since the merge changes were straightforward and correct (and the merge obviously needed to be done anyway). The important part when changing d-i components, however, is that some of them are so important that they are also used during d-i's build process, so as to be included in main.iso. They are listed under build /pkg-lists in the d-i source tree. main-menu is listed in build/pkg- lists/base. When listed, the packages are included in mini.iso, and thus require a debian-installer rebuild when changed. debian-installer was also uploaded in a PPA for testing with main-menu. After verifying that the mini.iso image booted fine, I contacted Adam Conrad to synchronize on the necessary debian-installer upload, since he routinely does d-i uploads for new kernels. d-i was uploaded to artful and published in -proposed on 2017-05-29, and finally migrated to -release at 2017-06-01 16:54:47 EDT; the following ubuntu-server (20170602) includes all fixes. Once thing to notice is that 20170602 is still listed under ubuntu- server/daily/pending rather than ubuntu-server/daily/current (the image in /current is the previous-last-known-good image 20170524). This means there may be other issues that break successful completion of the whole set of ubuntu-server tests. http://people.canonical.com/~mtrudel/lp1694531 includes a copy of a broken mini.iso image, along with a screenshot of the real error from main-menu. The diff for the libd-i update is available here: http://launchpadlibrarian.net/320240937/libdebian- installer_0.102ubuntu3_0.110ubuntu1.diff.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
Confirmed that with the amd64 ISO dated June 2nd this is no longer an issue. The i386 and ppc64el ISOs passed testing this morning, amd64 did not, but it appears to have ran with the June 1 ISO still. I have kicked off a run to download the ISO again (June 2) and try again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
And I don't see that call trace with Hyper-V, so it is probably something different. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
Here's a screenshot of the scrolling messages after "Install Ubuntu Server" selection: ** Attachment added: "Screenshot_ArtfulServer_2017-05-30_20:42:22-ScrollingError.png" https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1694531/+attachment/4886413/+files/Screenshot_ArtfulServer_2017-05-30_20%3A42%3A22-ScrollingError.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
There is one change to mm in 4.10.0-21 and it is: ddfc93a33110 x86/mm/KASLR: Exclude EFI region from KASLR VA space randomization Again, it may not be related, just investigating the trace posted in comment #18 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
There is a trace in syslog,but it may or may not be related. See screen shot: Screenshot_ArtfulServer_2017-05-30_20:45:16TRACE.png ** Attachment added: "Screenshot_ArtfulServer_2017-05-30_20:45:16TRACE.png" https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1694531/+attachment/4886412/+files/Screenshot_ArtfulServer_2017-05-30_20%3A45%3A16TRACE.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
I was able to boot the 4.10.0-21.23 kernel on another VM successfully, which is the kernel included in this ISO. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
It seems if you press CTRL ALT F2 or another tty during the flashing, you can get to a busy box prompt. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
Same issue using the 32bit and 64bit ISOs. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
Options I tried from the initial installation menu: Install Ubuntu Server: FAIL Install MAAS Region Controller: FAIL Install MAAS Rack Controller: FAIL Check disk for defects: PASS Test memory: PASS Boot from first hard disk: N/A Rescue a broken system: FAIL ** Also affects: ubiquity (Ubuntu Artful) Importance: Undecided Status: New ** Also affects: linux (Ubuntu Artful) Importance: Critical Status: Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
A VM on Hyper-V fails in exact same manner. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
Pressing CTRL ALT F4 will show the following scrolling: init: starting pid NNN, tty '': '/sbin/reopen-console /sbin/debian-installer' debconf: Setting debconf/language to en init: process '/sbin/reopen-console /sbin/debina-installer' (pid NNN) exited. Scheduling for restart. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
I also downloaded the ISO and tried installing into a VM. I can select a language, but as soon as I select "Install Ubuntu Sever" the screen starts flashing. I'm trying all the other options to see which work and don't work. I'll also try on Hyper-V just as another data point. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
** Changed in: linux (Ubuntu) Importance: Undecided => Critical ** Tags added: kernel-key ** Changed in: linux (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
@powersj I downloaded the ISO and tried booting it on an Intel NUC. No luck. The monitor I have attached just flashes after the language screen. Something bad has happened here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
@josh, It's a MAAS daily image, installed via MAAS. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
@brad-figg, Can you give the md5sum of the file you used sucessfully? This is what I am using: 46eb85873d18b45badf86c3e8618c2ff dated May 30, 2017 from http://cdimage.ubuntu.com/ubuntu-server/daily/pending/ Note I originally thought this was desktop and server due to Dean's comment's, but like him I verified Desktop is working as expected and I am only seeing this on Server. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
@josh, i have just successfully booted today's daily live image on an older macbook air. i have also installed an artful MAAS image on a server in the DC -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
My case is different than what Josh reports. Mine turned out to be a failing USB key. Using a different one with the current daily booted and installed fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
This is during an install and unable to run apport-collect. ** Description changed: - As of May 25, 2017 it appears the Ubuntu 17.10 server and desktop ISOs - have failed to start an install. Trying other options like 'rescue a - broken system' or 'Install MAAS [Region|Rack] Controller' have the same - issue. + As of May 25, 2017 it appears the Ubuntu 17.10 server ISOs have failed + to start an install. Trying other options like 'rescue a broken system' + or 'Install MAAS [Region|Rack] Controller' have the same issue. Expected results: The Ubuntu Server installer menu system should have started asking for a language or keyboard mapping. Steps to reproduce: 1. Download an ISO dated after May 24 (server or desktop) [1] 2. Boot system to ISO 3. Choose language 4. Select 'Install Ubuntu Server' 5. Black screen will flicker with blinking cursor in bottom left Investigation: Running 'Check the disk for defects' finds nothing wrong. The last few syslog entries do not give any glaring issues: acpiphp: Slot [30] registered acpiphp: Slot [31] registered PCI host brdige to bus :00 random: crng init done: 0x max_cycles: 0x39c5 [1] http://cdimage.ubuntu.com/ubuntu-server/daily/ ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Tags added: artful -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
In my case, the desktop ISO doesn't even boot. It gets to the ISOLINUX splash and just hangs indefinitely. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
Here is a list of udeb differences between the versions: https://paste.ubuntu.com/24718580/ Because this is occurring before the install, the udeb and kernel on the system are what I suspect to be the root cause. I'll add the kernel to this defect. ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1694531] Re: 17.10 Install Fails to Start
Here is a list of packages that were updated or changed between the May 24 and May 30 ISO: https://paste.ubuntu.com/24718548/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694531 Title: 17.10 Install Fails to Start To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694531/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
