[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
(The default configuration is Ubuntu vs. Ubuntu + Wayland.) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
(I might also add that the computer feels *way* more responsive and snappy with this change.) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Note that I got this to stop happening by switching to the Wayland compositor. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Stephan Fabel, this report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg- server/+bug/1724307/comments/28 regarding you no longer use the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. ** Changed in: xorg-server (Ubuntu) Importance: Low => Undecided ** Changed in: xorg-server (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
[Problem fixed] Hello, I used to have this same problem with the flickering mouse cursor on the main display. The solution which Quoc Khanh Le (qkle) mentioned in this comment: https://bugs.launchpad.net/ubuntu/+source/xorg- server/+bug/1724307/comments/24 worked for me! I use a laptop Dell Inspiron 7559 with Ubuntu 18.04. My kernel is 4.15.0-55-generic. Using DisplayLink (Dell Docking Station D3100) I have connected 2 external monitors. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
I have since moved on from the DELL XPS 13 and am unable to provide you with the answers to your questions. On Wed, Jul 24, 2019 at 10:30 AM Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Stephan Fabel, could you please advise to all of the following: > > 1) Has the issue been tested with using the latest DisplayLink driver > (now 5.2.14)? > > 2) To see if this is already resolved in Ubuntu, could you please test > http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? > > 3) Would the following WORKAROUND work with your environment following > https://bugs.launchpad.net/ubuntu/+source/xorg- > server/+bug/1724307/comments/24 ? > > ** Changed in: xorg-server (Ubuntu) >Status: Triaged => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1724307 > > Title: > [Dell XPS 13 9360] Mouse cursor flickers with one external monitor > connected via HDMI+Wavlink WL-UG39DK1V > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Christopher M.Penalver (penalvch), just filed a new report and subscribed you to it. Cheers, -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Quoc Khanh Le (qkle), it will help immensely if you use Ubuntu with the computer the problem is reproducible with and file a new report via a terminal to provide necessary debugging logs: ubuntu-bug linux Please feel free to subscribe me to it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Stephan Fabel, could you please advise to all of the following: 1) Has the issue been tested with using the latest DisplayLink driver (now 5.2.14)? 2) To see if this is already resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? 3) Would the following WORKAROUND work with your environment following https://bugs.launchpad.net/ubuntu/+source/xorg- server/+bug/1724307/comments/24 ? ** Changed in: xorg-server (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
I experienced the same issue on my Dell XPS 13 (9350) running Kubuntu 18.10 (4.18.0-25-generic), KDE Plasma 5.13.5. My laptop was connected to the 2nd monitor using the VGA port on the Dell 4-in-1 adapter with the DisplayLink driver 5.2.14 I followed the comment in this link (https://github.com/DisplayLink/evdi/issues/29#issuecomment-479529359) and mannually added /usr/share/X11/xorg.conf.d/21-displaylink.conf file with the content below: Section "Device" Identifier "DisplayLink" Driver "modesetting" Option "PageFlip" "false" EndSection After rebooting, the mouse no longer flickers when connecting to the 2nd monitor using the DisplayLink adapater so it could be a solution for this problem. ** Bug watch added: github.com/DisplayLink/evdi/issues #29 https://github.com/DisplayLink/evdi/issues/29 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Same issue here. I have a brand new Dell 7300 using Ubuntu 18.04, and when I use my Asus MB16AC monitor using the USB connection with the displaylink driver, the mice pointer starts to flicker and move around. It can be used but it is very annoying. Can't find the cause. On my old computer, a Toshiba Satellite with Ubuntu 18.04 it worked just fine:( -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Tags removed: artful zesty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
I have the same issue on Ubuntu 18.04.1 LTS (kernel 4.15.0-38-generic) connected with DisplayLink (driver 4.4.24). I'm connecting through Display port on a Dell Inspiron 15, and a docker D6000. The flicker occurs only on the laptop's monitor, and the external monitors seem fine. No flicker whatsoever. As similar reports, when the docker is disconnected the flicker stops. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
I can confirm this issue existing on 18.04, too, and it probably doesn't have anything to do with DisplayLink as I'm using a direct HDMI connection via the built-in HDMI port on a Dell XPS 15 9570. The external screen is not hDPI, sporting mere 1920x1080, so to keep the proper scaling on both I utilize xrandr to double the frame buffer and then rescale it back for the external screen, i.e.: xrandr --fb 7680x2160 && xrandr --output eDP-1 --mode 3840x2160 --rate 60 --primary && xrandr --output DP-3 --mode 1920x1080 --scale-from 3840x2160 --panning 3840x2160+3840+0 --right-of eDP-1 && gsettings set org.gnome.desktop.interface scaling-factor 2 But even without the scaling the cursor will flicker, just not to the same extent as when scaling is applied (subjective). The flickering happens only in the upper half of the main screen, too. Disconnecting the external screen fixes the issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Stephan Fabel, while I wouldn't say this is fully root caused, due to how debugging GUI stuff is not my focus, I'll mark this Triaged for now. However, given Ubuntu is moving away from Unity going forward as per https://insights.ubuntu.com/2017/04/05/growing-ubuntu-for-cloud-and-iot- rather-than-phone-and-convergence/ you may want to use a GNOME based session going forward to avoid this problem. ** Changed in: xorg (Ubuntu) Importance: Medium => Low ** Changed in: xorg (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
** Description changed: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers as per the following video: https://launchpadlibrarian.net/346625588/20171121_131417.mp4 Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. I've reported this to DisplayLink via: https://displaylink.org/forum/showthread.php?p=84713#post84713 + + WORKAROUND: Use GNOME Flashback (Metacity) session. WORKAROUND: In the GUI go to All Settings > Screen Display > for the primary monitor change Rotation from Normal to any of the following: Clockwise Anti-clockwise 180 degrees ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
I can confirm that the issue is gone completely using the "GNOME Flashback (Metacity)" session. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Stephan Fabel, to further root cause, could you login to a "GNOME Flashback (Metacity)" session (not a compiz-based or Unity session) via https://launchpad.net/ubuntu/+source/gnome-flashback and advise if the flickering persists? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
** Description changed: - When I connect my laptop to my DisplayLink based device with USB - (Wavlink universal USB 3.0 docking station - https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the - Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. + When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers as per the following video: + https://launchpadlibrarian.net/346625588/20171121_131417.mp4 + Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. I've reported this to DisplayLink via: https://displaylink.org/forum/showthread.php?p=84713#post84713 WORKAROUND: In the GUI go to All Settings > Screen Display > for the primary monitor change Rotation from Normal to any of the following: Clockwise Anti-clockwise 180 degrees ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Original reporter's video of the issue. ** Attachment added: "20171121_131417.mp4" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+attachment/5012481/+files/20171121_131417.mp4 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Sure, here it is: https://photos.app.goo.gl/5J2X3gsqGnNi8qwv2 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Stephan Fabel, regarding the screencast not working, could you please provide a camera picture of the screen? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
** Description changed: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. I've reported this to DisplayLink via: https://displaylink.org/forum/showthread.php?p=84713#post84713 + + WORKAROUND: In the GUI go to All Settings > Screen Display > for the primary monitor change Rotation from Normal to any of the following: + Clockwise + Anti-clockwise + 180 degrees ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 ** Tags removed: potential-workaround -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
When I changed the rotation, the mouse cursor was visible throughout the 30 seconds it remained in that configuration. Before an after, the cursor was not visible at all on the primary screen. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Stephan Fabel, to see if a WORKAROUND exists, could you please test the following and advise if the flickering still occurs: In the GUI go to All Settings > Screen Display > for the primary monitor change Rotation from Normal to any of the following: Clockwise Anti-clockwise 180 degrees ** Description changed: When I connect my laptop to my DisplayLink based device with USB (Wavlink universal USB 3.0 docking station https://www.wavlink.com/en/product/150 WL-UG39DK1V), and connect the Wavlink to my AOC E2775SJ Monitor via HDMI, the mouse icon flickers. Only if the mouse is on the laptop monitor, it can vanish for several minutes, but remains active. Animations/overlays or typing inside a Chrome window causes the mouse pointer to flicker more often. If there is no interaction or animation, the mouse pointer remains static and drawn. Monitor 1: 1920 x 1080 - Laptop's Native Monitor Monitor 2: 1920 x 1080 - DisplayLink (USB) connected AOC E2775SJ Monitor This issue doesn't happen if I don't connect my laptop to an external monitor via the Wavlink device. This issue is reproducible with DisplayLink driver 1.4, and 1.3.54. This issue is reproducible with Ubuntu 16.04, 17.04, and 17.10 x64. + + I've reported this to DisplayLink via: + https://displaylink.org/forum/showthread.php?p=84713#post84713 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-37.41~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-37-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Oct 17 10:01:55 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:082a] InstallationDate: Installed on 2017-10-16 (0 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. XPS 13 9360 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.2.1 dmi.board.name: 05FPM2 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.2.1:bd08/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn05FPM2:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Oct 17 09:39:15 2017 xserver.configfile: default xserver.errors: modeset(G0): glamor initialization failed xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5193 vendor SHP xserver.version: 2:1.19.3-1ubuntu1~16.04.3 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Here's the link to the DisplayLink Forum post: https://displaylink.org/forum/showthread.php?p=84713#post84713 I created a screen capture, but wouldn't you know: on the generated MP4 (using Kazam) the flicker is not visible, despite the mouse flickering constantly throughout the recording of the screencast. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
** Tags added: potential-workaround -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
Travis Brace, it will help immensely if you use the computer the problem is reproducible with, file a new report with Ubuntu by first ensuring the package xdiagnose is installed, click the Yes button for attaching additional debugging information after running the following from a terminal: ubuntu-bug xorg Also, please feel free to subscribe me to it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1724307] Re: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V
I'm having the same issue as well. With three screens the mouse has a glitch where it's like part of the screen makes a box around it. It almost seems to happen on interactions.. It's very noticable moving over tabs on a browser window. I'm not sure if the same effect would happen with two video cards two monitors share the 1050ti with the Nvidia drivers installed. I did get the latest display link drivers installed. If there's any information from my computer I can supply please let me know. Thanks for the help!! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1724307 Title: [Dell XPS 13 9360] Mouse cursor flickers with one external monitor connected via HDMI+Wavlink WL-UG39DK1V To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1724307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
