[Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

[gf]

Thanks for the update, Scott. No need for additional testing. I will close the 
report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Canon MF8380 Wireless Network Not Printing

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[Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

[Scott Stehno]

I could not run the command you sent.  I guess close this bug report as
I have upgraded to 18.04 and installed the newest Canon driver and it is
working.  My guess is the Canon driver made the biggest difference, it
might be it works better with the newest cups driver.

I printed two different PDF files and both printed just fine with no all
black pages.

Thank you

I will help if you still wish to test.

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Title:
  Canon MF8380 Wireless Network Not Printing

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[Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

[Scott Stehno]

Yes it was fixed with new driver from Canon.  I upgraded to 18.04 and
one cups driver started printing black pages again.  I just installed
the new driver from Canon on 18.04 with the all the updates installed
and it not printing black pages on PDF pages now.  Not sure if the cups
update or the Canon driver update fixed the problem, just glad it is
working again.  I can run any report you would like to get the
information about my system that you would like.

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Title:
  Canon MF8380 Wireless Network Not Printing

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[Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

[gf]

Hello Scott,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1743939
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Canon MF8380 Wireless Network Not Printing

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[Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

[Scott Stehno]

myuseraccount@myuseraccount-System-Product-Name:~$ ifconfig 
enp3s0: flags=4163  mtu 1500 
   inet 192.168.1.66  netmask 255.255.255.0  broadcast 192.168.1.255 
   inet6 2600:1700:5270:9c00:180c:2f00:4a3d:95e0  prefixlen 64  scopeid 
0x0 
   inet6 2600:1700:5270:9c00:87a4:1cae:bf0:552f  prefixlen 64  scopeid 
0x0 
   inet6 fe80::776:f004:4e65:db1d  prefixlen 64  scopeid 0x20 
   ether 10:bf:48:b6:dd:3f  txqueuelen 1000  (Ethernet) 
   RX packets 49910  bytes 10437067 (10.4 MB) 
   RX errors 0  dropped 0  overruns 0  frame 0 
   TX packets 11245  bytes 1359731 (1.3 MB) 
   TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0 

lo: flags=73  mtu 65536 
   inet 127.0.0.1  netmask 255.0.0.0 
   inet6 ::1  prefixlen 128  scopeid 0x10 
   loop  txqueuelen 1000  (Local Loopback) 
   RX packets 912  bytes 87131 (87.1 KB) 
   RX errors 0  dropped 0  overruns 0  frame 0 
   TX packets 912  bytes 87131 (87.1 KB) 
   TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0 

myuseraccount@myuseraccount-System-Product-Name:~$ route 
Kernel IP routing table 
Destination Gateway Genmask Flags Metric RefUse Iface 
default homeportal  0.0.0.0 UG10000 enp3s0 
link-local  0.0.0.0 255.255.0.0 U 1000   00 enp3s0 
192.168.1.0 0.0.0.0 255.255.255.0   U 10000 enp3s0 
myuseraccount@myuseraccount-System-Product-Name:~$ 


Unknown Withheld1k  Unknown canceled at
Wed 17 Jan 2018 04:43:41 PM CST 
"src = bidiCommon.c, line = 1200, err = 0¥nDEBUG2: prtMarkerSuppliesLevel.1.1 = 
100" 
Canon_MF8300C_Series-77 Unknown Withheld1k  Unknown 
canceled at
Wed 17 Jan 2018 04:46:03 PM CST 
 
Canon_MF8300C_Series-78 Unknown Withheld1k  1   
completed at
Wed 17 Jan 2018 05:16:46 PM CST 
 
Canon_MF8300C_Series-79 Unknown Withheld1k  1   
completed at
Wed 17 Jan 2018 05:16:47 PM CST 
 
Canon_MF8300C_Series-80 Unknown Withheld1k  1   
completed at
Wed 17 Jan 2018 05:20:46 PM CST 
 
Canon_MF8300C_Series-81 Unknown Withheld1k  1   
completed at
Wed 17 Jan 2018 05:22:12 PM CST 
 
Canon_MF8300C_Series-82 Unknown Withheld1k  1   
completed at
Wed 17 Jan 2018 05:23:54 PM CST 
 
Canon_MF8300C_Series-83 Unknown Withheld1k  1   
completed at
Wed 17 Jan 2018 05:26:05 PM CST 
 
Canon_MF8300C_Series-84 Unknown Withheld1k  1   
completed at
Wed 17 Jan 2018 05:28:14 PM CST 


I have installed both drivers from canon 34-2 and 340 and still will not
print.

E [17/Jan/2018:00:10:34 -0600] Canon_MF8300C_Series: File 
\"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory  

 
E [17/Jan/2018:00:10:34 -0600] Canon_MF8300C_Series: File 
\"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory  

 
E [17/Jan/2018:00:10:34 -0600] Unknown: File 
\"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory  

  
E [17/Jan/2018:04:21:56 -0600] Canon_MF8300C_Series: File 
\"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory  

 
E [17/Jan/2018:04:21:56 -0600] Canon_MF8300C_Series: File 
\"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory  

 
E [17/Jan/2018:04:21:56 -0600] Unknown: File 
\"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory  

  
E [17/Jan/2018:04:42:40 -0600] Canon_MF8300C_Series: File 
\"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory  

 
E [17/Jan/2018:04:42:40 -0600] [Job 69] Unable to start filter "pstoufr2cpca" - 
Success.  

[Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

[Scott Stehno]

Please edit or delete any data that is not important.  I just posted the
whole log file from several different commands.

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Title:
  Canon MF8380 Wireless Network Not Printing

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