Public bug reported:

My printer, Lexmark Optra E310, is configured automatically by the
system and it worked perfectly in Linux until now. The Printer is OK, it
works perfectly in Windows, but now in Linux everytime I try to print
something, whatever it is, it prints the next messages on paper:

ERROR:
configurationerror
OFFENDING COMMAND:
setpagedevice
STACK:
--nostringval--
false
842
595
0
0
842
595
--nostringval--
5

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4ubuntu0.4
ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
Uname: Linux 4.4.0-116-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
Date: Thu Mar 29 19:38:02 2018
Lpstat: device for Lexmark-Optra-E310: usb://Lexmark/Optra%20E310?serial=5163293
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Papersize: a4
PpdFiles: Lexmark-Optra-E310: Lexmark Optra E310 Foomatic/Postscript 
(recommended)
ProcEnviron:
 LANGUAGE=es_ES
 TERM=xterm
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-116-generic 
root=UUID=6a60c9b5-8fd9-472c-95f2-6fb8dcdd7e1d ro splash quiet vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: N68-GS3 UCC
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd09/19/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68-GS3UCC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

** Attachment added: "cups error log file after try to print a printer test 
page"
   https://bugs.launchpad.net/bugs/1759921/+attachment/5095231/+files/error_log

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https://bugs.launchpad.net/bugs/1759921

Title:
  printing system doesn't work

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