Through a process of trial and error - removing the following from
/var/lib/apt/extended_states
Package: gnome-software-plugin-snap
Architecture: amd64
Auto-Installed: 1
restored the functionality (note /var/lib/apt/extended_states had 5732 lines
and it was narrowed down to this one)
FYI:
ii
Have this same issue in 20.04 with xubuntu.
If launching via menu launcher - it runs with no parameters (update-manager) -
and it reports that there are 400+MB of updates required, but I get no details
of what they are.
If launching from shell with no-update parameter (update-manager
I'm getting this as well. Here's my output for apt list --upgradable
Listing... Done
gnome-shell/bionic-updates 3.28.4-0ubuntu18.04.1 amd64 [upgradable from:
3.28.3+git20190124-0ubuntu18.04.2]
gnome-shell-common/bionic-updates 3.28.4-0ubuntu18.04.1 all [upgradable from:
I just did `sudo apt-get --purge autoremove` and it worked.
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Title:
software updater presents an empty panel for updating
To manage
@rbalint Thanks for looking into this.
I will try to provide the outputs requested when it re-occurs however I'm not
sure how they would help - Unfortunately this issue occurs intermittently hence
the difficulty in replicating the issue. Upgrades are actually available and
upgradeable, just not
@hbchoong If you still see the issue could you please show the output of of
"apt list --upgradable" and maybe attach the output of "apt-mark showauto" ?
I can't reproduce it on my VMs but maybe I can with the same package set to
upgrade.
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Agreed, and thanks for the note.
I have removed GNOME Software from the affected list.
** No longer affects: gnome-software (Ubuntu)
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This is a problem with update-manager, not GNOME Software.
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Title:
software updater presents an empty panel for updating
To manage
...Please prove me (and Scott et al) wrong, NOT right!
This issue has just been confirmed with the latest versions and updates,
thought intermittent.
And if any issue is to be deemed invalid, as a courtesy please add
justification or references to fix/workarounds.
Otherwise, why allow and waste
** Changed in: gnome-software (Ubuntu)
Status: Confirmed => Invalid
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Title:
software updater presents an empty panel for updating
To
** Changed in: gnome-software (Ubuntu)
Status: Invalid => Confirmed
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Title:
software updater presents an empty panel for updating
To
** Changed in: gnome-software (Ubuntu)
Status: Confirmed => Invalid
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Title:
software updater presents an empty panel for updating
To
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-software (Ubuntu)
Status: New => Confirmed
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Still affecting Bionic & Cosmic also - Confirmed.
I can only hope Scott Palmer (skewty) can eventually be disproved, but to be
frank it is getting harder to do so as each day goes by... Please prove me
wrong.
Thanks.
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** Also affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
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Title:
software updater presents an empty panel for
I am having a similar issue where Software Center is showing an empty frame in
18.10. Software Center issues like this originate back in 16.04 days. Much of
the same issues exist today.
Desktop support by Canonical seems abysmal now. I guess their IoT and Server
farm markets are 99% of their
** Attachment added: "AFTER screenshot showing the updates pending"
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+attachment/5188513/+files/Screenshot%20from%202018-09-13%2012-29-31.png
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** Attachment added: "BEFORE image showing the updates missing"
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+attachment/5188512/+files/Screenshot%20from%202018-09-13%2012-04-18.png
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TL;DR -- today using apt-get autoremove deleted the offensive lines in
/var/lib/apt/extended_states and restored the list in software-updater
-- though I doubt that will work every time.
Today I saw the blank software-updater list again on this Xenial (Ubuntu
16.04) system.
@eric97's comment
Update to my previous comment:
When the updates for Linux 4.15.0-34-generic became available (but
before installing them), I retried some of these tests, and could no
longer reproduce the problem.
I re-added each of those problematic /var/lib/apt/extended_states
entries in turn; in each case,
I've been seeing this for some time -- probably since July, but I'm not
sure. (Just back from a month or so offline, so my memory is fading.)
Thanks to @tommy-trussell for narrowing it down to
/var/lib/apt/extended_states. I believe I've narrowed it further; on my
system, deleting a few
I haven't seen it since, but I also have not seen a fix so IMO it is
still a bug that needs to be fixed.
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Title:
software updater presents an
I have been seeing this.
TL;DR: workaround: delete /var/lib/apt/extended_states
INVESTIGATION
I tried reinstalling the update-manager
$ sudo apt install --reinstall update-manager
but that didn't help.
SO I moved the apt directory and created a blank one
$ sudo mv /var/lib/apt
Encountered this. Thank you for the rm directions. It fixed the issue. I
did not have to do the reinstall after reboot.
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software updater
It is nice to know that I can fix the symptoms, but it is still a bug
that needs to be fixed.
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Title:
software updater presents an empty panel
I forgot. If after executing those commands now update-manager gets
permanently stuck on "waiting for other software managers to quit"
(which is kept stuck even after removing the locks in all apt places and
closing all software managers), then run:
sudo apt install --reinstall update-manager
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I was having this same bug and I managed to "fix" it by deleting
everything under /var/lib/apt
i.e. sudo apt rm -rf /var/lib/apt/
Then run "sudo apt update" and reboot the system.
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** Attachment added: "2018-05-24_23-37-57.png"
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+attachment/5144011/+files/2018-05-24_23-37-57.png
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: update-manager (Ubuntu)
Status: New => Confirmed
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reboot and run software updater gives the same result
need to click to get out
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Title:
software updater presents an empty panel for updating
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