** Changed in: linux (Ubuntu)
Status: Confirmed => Fix Released
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https://bugs.launchpad.net/bugs/1772038
Title:
ubuntu/xubuntu 18.04 kernel crash during install.
To manage
My Mom has a (HP) Compaq Presario SR5710Y. Trying to install with USB
of Kubuntu 18.04.1 and 18.04.2 had same kernel panic. Using Kubuntu
18.04.3 and it has installed without issue and is now updating.
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** Tags added: cscc
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https://bugs.launchpad.net/bugs/1772038
Title:
ubuntu/xubuntu 18.04 kernel crash during install.
To manage notifications about this bug go to:
After updating to the latest kernel (the update before was on
2018-12-06) the issue in operational mode did get fixed. I can boot
without the acpi=off parameter
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This is also affecting the 3 Lenovo Thinkpad T420s I have tried in all
live/install and normal modes. I can only operate them with the acpi=off
parameter, but in this case Standby/Restart/Volume controls don't work.
Note: All 3 models have a dedicated nvidia card, which is switched off
in the BIOS
Confirming this issue for USB installer for both 18.04.1 and 16.04.5 on HP
Compaq dc5800.
The "acpi=off noapic" kernel parameter workaroud works for installing the
system.
And interestingly, once installed to SATA drive the system boots and behaves
normally.
I'd be happy to try a new ISO or
Upgrading the BIOS to 1.6 does indeed seem to fix the problem.
At least it is now allowing me to boot into live mode. It's taking a
while, but is has gone past the kernel panic I was seeing earlier.
For those having trouble with the DC580 on BIOS V1.3, it should fix the
issue.
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Similar bug report about problems booting 4.15 kernels on HP dc5800 machines on
RedHat's bugzilla:
https://bugzilla.redhat.com/show_bug.cgi?id=1520265
Some people there say that upgrading the BIOS to version 1.6 fixes the
problem, so may be worth a try.
** Bug watch added: Red Hat Bugzilla
I have a similar HP dc5800 machine. Booting from 4.15 kernel after
upgrade to Ubuntu 18.04 results in very quick kernel crash (less than 1
second), as does booting from the Ubuntu 18.04 "desktop" install DVD.
In both cases booting with "acpi=off noapic" added to the kernel boot
parameters works
I have an old HP 8100 SFF that have the same problem with the 4.15
kernel. I solved it by booting with the following kernel parameters:
acpi=off noapic nolapic
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** Tags removed: kernel-key
** Tags added: kernel-da-key
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https://bugs.launchpad.net/bugs/1772038
Title:
ubuntu/xubuntu 18.04 kernel crash during install.
To manage notifications
Here is some other interesting observations.
I've tried the new release of Fedora (F 28) which uses the latest kernel 4.16
(even newer than ubuntu's 4.15) and to no one's surprise, it produces the same
result (exactly the same result).
So this bug is in the Linux kernel, and is not limited to
If this bug is not going to be addressed by the linux kernel team, then
please make that clear, so that I can determine the proper disposition
of the hardware that will no longer run linux. Thanks!
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After reviewing both screen shots I see that I miss read the timestamps
in the first image, so the crash on my second machine has higher
timestamp numbers NOT lower ones. Opps!
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https://bugs.launchpad.net/bugs/1772038
Title:
ubuntu/xubuntu 18.04 kernel crash during install.
To manage notifications about this bug go to:
OK, I've had time to try the latest kernel from the daily-live/current
directory called 'cosmic' and it does the same thing. I've tried it on
my second machine and like I said earlier it has the same results but
the timestamps are lower. I'll post a new picture of the screen results.
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** Attachment added: "Screen picture after kernel crash"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1772038/+attachment/5143246/+files/2018-05-23%2003.21.31.jpg
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Here is another observation, when I run virtualbox on 17.10, and then
create a guest OS with 18.04 it runs fine, no kernel crashes. Thus this
evidence seems to point to the fact that 18.04 is not playing nicely
with the HP BIOS, but 17.10 does play nicely. 18.04 seems to have no
problems with the
These are older machines and boot with a BIOS. If I get free time, I'll
remove the graphics card and see what happens, but I agree with
jsailsbury I think it will still crash.
On 5/21/2018 12:14 PM, Penn Mackintosh wrote:
> Does your device boot UEFI or BIOS? The small bit of crash we can see
>
Downloading the desktop image now, will report back later!
On 5/21/2018 12:09 PM, Joseph Salisbury wrote:
> Also, it would be good to know if this bug also happens with the current
> daily iso:
> Desktop:
> http://cdimage.ubuntu.com/daily-live/current/
> Server:
>
I have 2 of these computers, the 2nd computer has 8GB of memory and 1TB
HDD, same video card, but this second computer has a WiFi card
installed. I've tried several of the DVD's that I burned and I get the
same results the only difference is the time stamps shown on the screen
is different. On
I'm looking for the modules on the web page given and I'm not seeing
where to download them. I'm not familiar with how launchpad works, so if
there is another way to do this pls let me know.
On 5/21/2018 12:08 PM, Joseph Salisbury wrote:
> Can you install and see if installing a 18.04(Bionic)
Does your device boot UEFI or BIOS? The small bit of crash we can see
looks like some kind of talk with the bootrom. If you can remove the
video card that may also be the issue, they have been known to cause
problems with just about everything. To debug without graphics (if your
cpu/motherboard
Also, it would be good to know if this bug also happens with the current daily
iso:
Desktop:
http://cdimage.ubuntu.com/daily-live/current/
Server:
http://cdimage.ubuntu.com/ubuntu-server/daily/current/
** Tags added: kernel-key
** Also affects: linux (Ubuntu Bionic)
Importance: Undecided
Can you install and see if installing a 18.04(Bionic) kernel will boot
on 17.10? The kernel can be downloaded from:
https://launchpad.net/~canonical-kernel-
team/+archive/ubuntu/ppa/+build/14810997
You need to install the linux-modules, linux-modules-extra and
linux-image-unsigned .deb
** Attachment added: "Picture of the screen after kernel panic crash."
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1772038/+attachment/5141517/+files/2018-05-18%2016.54.43.jpg
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Machine details:
HP-Compaq DC5800 small form factor, 4 GB Ram, Seagate 1TB HDD, ATI/AMD Radeon
B530 video card!
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https://bugs.launchpad.net/bugs/1772038
Title:
ubuntu/xubuntu 18.04
My system will not run ubuntu or xubuntu 18.04, thus I can not collect
log files.
New information:
I have downloaded 8 versions of 18.04 from several different mirror sites. I
have not directly confirmed the checksum on any of these downloads. I have
burned 10 DVDs with 2 different burners all
** Package changed: ubuntu => linux (Ubuntu)
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Title:
ubuntu/xubuntu 18.04 kernel crash during install.
To manage notifications about this bug
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general. It is important that bug reports be filed about source
packages so that people
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