[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Thanks. Our next option is to try attaching a few more .crash files to this bug. Maybe one or two will be more human-readable. So I will make this bug private from now on so you can do that with some security... ** Information type changed from Public to Private ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
I deleted all entries in /var/crash and /var/lib/whoopsie. I recreated the problem ls -l /var/crash total 92136 -rw-r- 1 fbacher whoopsie 40426131 Sep 14 14:52 _usr_bin_gnome-shell.1000.crash -rw-r- 1 fbacher whoopsie 6167683 Sep 14 14:53 _usr_bin_Xwayland.1000.crash -rw-r- 1 fbacher whoopsie 47750972 Sep 14 14:53 _usr_lib_x86_64-linux-gnu_kodi_kodi-wayland.1000.crash fbacher@smeagol$ apport-cli _usr_bin_gnome-shell.1000.crash *** Error: Invalid problem report No such file or directory Press any key to continue... fbacher@smeagol$ apport-cli /var/crash/_usr_bin_gnome-shell.1000.crash *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (40.6 MB) E: Examine locally V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/E/V/K/I/C): S *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. < Deleted lots and lots of ellipsis > echo $? 0 total 4 ls -l /var/lib/whoopsie -rw--- 1 root root 128 Sep 13 18:39 whoopsie-id sudo cat /var/lib/whoopsie/whoopsie-id 39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 Checked the URL: https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4 No entries since 08/11. None for wayland, gnome-shell or Kodi. I checked for over 5 minutes. ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Also, if the tools aren't working for you then please tell their maintainers by logging an additional bug here: https://bugs.launchpad.net/ubuntu/+source/apport/+filebug -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Frank, Sorry to hear things aren't working for you. I have read through your files and: _usr_bin_Xwayland.1000.crash: Stack trace mostly unreadable (missing symbols) _usr_bin_gnome-shell.1000.crash: Stack trace is missing Please confirm that you have tried both: (a) Running this in a terminal: apport-cli _usr_bin_gnome-shell.1000.crash then choose "Send report" and wait to be given a link. Copy or follow the link in a web browser to create a new bug. If it doesn't work then please copy and paste the terminal output from that command into this bug. (b) Waiting at least 10 seconds for the page https://errors.ubuntu.com/user/YOUR_WHOOPSIE_ID to change after opening it in a web browser, where YOUR_WHOOPSIE_ID is the content of /var/lib/whoopsie/whoopsie-id ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
** Attachment added: "Other means of delivering failed" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+attachment/5188579/+files/_usr_bin_Xwayland.1000.crash ** Changed in: gnome-shell (Ubuntu) Status: Invalid => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
** Attachment added: "Other means of delivering failed" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+attachment/5188578/+files/_usr_bin_gnome-shell.1000.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
You can upload the .crash file to this bug report with help of the "Add attachment or patch" button at the end of the bug page which opens this link: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+addcomment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
There appears to be no way to report a Wayland / gnome-shell crash. I can create the .crash files, but they are never uploaded. I have spent over 8 hours trying to do this but none of the suggestions have worked. I think the bug reporting tools are broken for Wayland, but I am tired of fighting it. ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Invalid ** Converted to question: https://answers.launchpad.net/ubuntu/+source/gnome-shell/+question/673795 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
I give up. I have spent over 8 hours trying to report bug 1789962. Nothing suggested works. I can create the .crash files, see a traceback, etc. but it is never uploaded. I think that the bug reporting tools don't take wayland into account and silently barf. If Ubuntu ever decides to fix these problems, then I'll go back to being a good citizen. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Frank, Please also check your: https://errors.ubuntu.com/user/ again, where is the content of: /var/lib/whoopsie/whoopsie-id When opening that page, please leave it open for at least 10 seconds as it usually takes some time to populate. If that page shows any recent links then please share them here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Thanks Frank. Unfortunately the -p option is not helpful here. Please run something like: apport-cli /path/to/your/FILE.crash and if it tells you again: https://bugs.launchpad.net/ubuntu/+source/xorg/+filebug/... then please click on or copy that link and then complete the process of logging a new bug. That link alone is not a bug. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
I'm not sure if it worked or not, but here is what I did to try to upload .crash apport-cli -f It asked what type of problem, I selected "1: Display (X.org)", which isn't quite right since this is for Wayland, but there was not a better answer. When asked what kind of display problem I had, I replied "3: Crashes..." It told me to produce a backtrace for Xorg, which it is not, so I didn't do anything about it. It then asked me if I wanted to send Logs, I replied "Yes", then it displayed: cat: /var/log/lightdm/x-0-greeter.log: No such file or directory cat: /var/log/lightdm/x-0-greeter.log.old: No such file or directory which makes sense since I am not using lightdm, nor Xorg. It then created a bug with URL: https://bugs.launchpad.net/ubuntu/+source/xorg/+filebug/b36d5466-b29b- 11e8-a96e-68b5996a96c8?field.title=Xorg+crash --- I wasn't sure if the above worked, so I tried to specify the package that failed: aport-cli -f -p gnome-shell It created bug 1791297 It returned with: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+filebug/9774f93e-b29c-11e8-9660-d485646cd9a4? - Note that I have crash logs for gnome-shell, Xwayland and kodi-wayland. I don't know if you need them, but I suspect that it did not upload them all. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Thanks for your efforts. It sounds like the GUI version of apport is broken or at least not able to give us the information we want. Please try using 'apport-cli' in a terminal instead, which should then print the URL of the bug report. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
I have crash files, but need help uploading them. Please see last several comments. ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
I have tried multiple other ways to get the crash data uploaded. Would it help if I copied it up to my dropbox so that you could get it? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Running ubuntu-bug under Xorg gnome-shell exits very quickly. But still no evidence that crash data was uploaded. Do I have to delete the .upload file and rerun? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
After much grief, I realized that apport was disabled (I probably did this in 12.04 days when it would constantly bug me to report something). I had to do a complete uninstall and reinstall of it. Anyway, it works now. ubuntu-bug, however, does not appear to be doing it's thing. I'm running it under wayland. First, it seems that I must give full path to crash file. Otherwise it gives "no such file or directory". ubuntu-bug /var/crash/_usr_bin_gnome-shell.1000.crash This shows a gui, I press the continue button, it runs a long time and exits. There is a 0 length /var/crash/_user_bin_gnome-shell-1000.upload file. The RC from ubuntu-bug is 0. If I go to https://errors.ubuntu.com/user/ I don't see any new entries. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
There was NO crash file. I followed the steps above. They pointed to documents that said that I needed to install debug symbols. Anyway, it appears that there is no core file because my core ulimit is 0. This seems to be a side-effect of installing 18.04 on top of 16.04, but I can't go back to look. Anyway, I have bumped my ulimit by editing /etc/security/limits.conf. After reproducing problem with core size set I still don't see anything in /var/crash. Nothing recent from https://errors.ubuntu.com/user/. I'm still trying to find the core file. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
You don't need the debug symbols on your machine. After a crash file is sent and a new bug automatically created, it gets retraced "in" launchpad. Sometimes though, only an "error" report is created. That's similar but the crash information goes to errors.ubuntu.com instead of launchpad. So please follow the steps in comment #2. You don't need to install anything. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Had to manually get debug symbols for gnome-shell and libmutter. Not sure where the crash or core file for gnome-shell goes. If all else fails I could use strace or watch what files are created... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1789962] Re: gnome-shell segfaults in Wayland when display is turned off while Kodi running
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1789962 Title: gnome-shell segfaults in Wayland when display is turned off while Kodi running To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1789962/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
