** Description changed:
-Ubuntu release: Ubuntu 18.04.1 LTS
-Package version: 3.26.0-1ubuntu2
-What I expected to happen:
The videos about "Getting started with GNOME" should play without
issues.
-What happened instead:
Instead of playing the videos the help application hangs until the
WebKit process (/usr/lib/x86_64-linux-
gnu/webkit2gtk-4.0/WebKitWebProcess) crashes.
I was able to reproduce this bug with NVIDIA hardware using the open
- source driver inside a live session, using AMD hardware causes no issue
- at all.
+ source driver inside a live session, using AMD hardware or the
+ proprietary NVIDIA driver causes no issue at all.
"lspci" info:
04:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210]
(rev a2) (prog-if 00 [VGA controller])
- Subsystem: ASUSTeK Computer Inc. GT218 [GeForce 210]
- Flags: bus master, fast devsel, latency 0, IRQ 24
- Memory at dc00 (32-bit, non-prefetchable) [size=16M]
- Memory at e000 (64-bit, prefetchable) [size=256M]
- Memory at de00 (64-bit, prefetchable) [size=32M]
- I/O ports at e800 [size=128]
- Expansion ROM at 000c [disabled] [size=128K]
- Capabilities:
- Kernel driver in use: nouveau
- Kernel modules: nvidiafb, nouveau
+ Subsystem: ASUSTeK Computer Inc. GT218 [GeForce 210]
+ Flags: bus master, fast devsel, latency 0, IRQ 24
+ Memory at dc00 (32-bit, non-prefetchable) [size=16M]
+ Memory at e000 (64-bit, prefetchable) [size=256M]
+ Memory at de00 (64-bit, prefetchable) [size=32M]
+ I/O ports at e800 [size=128]
+ Expansion ROM at 000c [disabled] [size=128K]
+ Capabilities:
+ Kernel driver in use: nouveau
+ Kernel modules: nvidiafb, nouveau
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: yelp 3.26.0-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 8 09:40:33 2018
ExecutablePath: /usr/bin/yelp
LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
SourcePackage: yelp
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/bugs/1791413
Title:
Help application hangs when playing a video in NVIDIA hardware using
the open source driver on a live session.
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