This issue has been fixed on Ubuntu 21.04, given that an option to sign
in on the Ubuntu One account was removed and now it is only possible to
sign in to the Snap Store account (also Ubuntu One).
** Changed in: gnome-software (Ubuntu)
Status: Confirmed => Invalid
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This still affects Ubuntu 19.04 and 19.10.
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https://bugs.launchpad.net/bugs/1802982
Title:
GNOME Software keeps logging out of the Ubuntu One account
To manage notifications about
Actually the bug does effect disco. Noticed it again after a few app
openings.
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https://bugs.launchpad.net/bugs/1802982
Title:
GNOME Software keeps logging out of the Ubuntu One
Bug does not effect disco. I checked. As a workaround, you can download
all the related packages from disco and the login issue will be
resolved. Maybe the devs can find out what changed and backport it?
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-software (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1802982
And to add more information to this bug, there is no dialog informing me
that the Ubuntu One account got disconnected, it just happens by itself.
I have to keep logging in every time I start the system (I don't do it
every time, because this has been happening for sometime now).
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After the system is restarted, the Ubuntu One account gets disconnected
for no obvious reason.
** Attachment added: "Ubuntu One account disconnected"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+attachment/5212664/+files/Ubuntu%20One%20logged%20out.png
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Also, I don't know if this is important, but I have my Ubuntu Single
Sign-On account connected to the system, I think that GNOME Software
should use this to stay connected to Ubuntu One, instead of having to do
that by itself.
** Attachment added: "Ubuntu Single Sign-On is connected"
This is after getting logged in with the Ubuntu One account on Ubuntu
Software. And yes, it is used for programs reviews.
** Attachment added: "Getting logged in before a restart"
Thank you for your bug report. Could you take a screenshot of the dialog
you see and describe how you trigger it? The Ubuntu One account is only
used for reviews I think?
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Low
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