[Bug 1809092] Re: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login)
Yes it appears the crash is: Dec 25 15:18:52 x1c5 gnome-session[3657]: gnome-session-binary[3657]: WARNING: App 'org.gnome.Shell.desktop' exited with code 1 Dec 25 15:18:52 x1c5 gnome-session-binary[3657]: WARNING: App 'org.gnome.Shell.desktop' exited with cod which looks likely to be caused by: Dec 25 15:18:52 x1c5 gnome-shell[3813]: JS ERROR: Error: No valid stylesheet found for 'Yaru/gnome-shell.css' loadTheme@resource:///org/gnome/shell/ui/main.js:358:15 _loadDefaultStylesheet@resource:///org/gnome/shell/ui/main.js:306:5 _initializeUI@resource:///org/gnome/shell/ui/main.js:160:5 start@resource:///org/gnome/shell/ui/main.js:136:5 @:1:31 Dec 25 15:18:52 x1c5 gnome-shell[3813]: Execution of main.js threw exception: Script threw an exception So yes it does sound like a theming problem. My only suggestion right now is to find a way to reset/reinstall any theme-related changes you have made. That might fix it but it won't tell us exactly what kind of change caused the problem :( ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Summary changed: - gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login) + gnome-shell 3.30.1-2ubuntu1.18.10.1 fails to start with JS ERROR: Error: No valid stylesheet found for 'Yaru/gnome-shell.css' -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809092 Title: gnome-shell 3.30.1-2ubuntu1.18.10.1 fails to start with JS ERROR: Error: No valid stylesheet found for 'Yaru/gnome-shell.css' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1809092/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809092] Re: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login)
Hi Daniel, please see attached; apologies for delay. I hope the weird "gnome-session-binary[4266]: CRITICAL: We failed, but the fail whale is dead. Sorry" is a tell-tale sign? Cheers Christian ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1809092/+attachment/5224875/+files/prevboot.txt ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809092 Title: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1809092/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809092] Re: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login)
Christian, Please: 1. Reproduce the login failure and then immediately after: 2. Reboot 3. Log into a VT and then run: journalctl -b-1 > preboot.txt 4. Attach the file 'prevboot.txt' here. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809092 Title: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1809092/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809092] Re: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login)
** Tags added: regression-update -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809092 Title: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1809092/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809092] Re: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login)
** Description changed: An upgrade to gnome-shell on 18.10 was recently released which made it impossible for me to log in to my DE. Upon typing my password, the gdm screen would disappear, only to re-appear a few seconds later. This was not a password typo as I didn't get the usual msg to that effect (I made at least 5 attempts, carefully typing my passwd). I solved the issue by switching to a terminal screen (using CTRL+ALT+F6 I believe), logging in, analyzing recent changes through /var/log/apt/history.log. Beside the gnome-shell packages, a handful of Wayland packages were also upgraded as follows (I use X.org so left those alone): Start-Date: 2018-12-19 09:13:20 Commandline: aptdaemon role='role-commit-packages' sender=':1.8821' Upgrade: libwayland-egl1:amd64 (1.16.0-1ubuntu1, 1.16.0-1ubuntu1.1), keybase:amd64 (2.11.0-20181204152506.f11f4191e3, 2.13.0-20181218221625.d72e065cbe), gnome-tweak-tool:amd64 (3.30.1-1, 3.30.2-0ubuntu1), gnome-tweaks:amd64 (3.30.1-1, 3.30.2-0ubuntu1), libwayland-client0:amd64 (1.16.0-1ubuntu1, 1.16.0-1ubuntu1.1), gnome-shell-common:amd64 (3.30.1-2ubuntu1, 3.30.1-2ubuntu1.18.10.1), gnome-shell:amd64 (3.30.1-2ubuntu1, 3.30.1-2ubuntu1.18.10.1), libwayland-server0:amd64 (1.16.0-1ubuntu1, 1.16.0-1ubuntu1.1), libwayland-cursor0:amd64 (1.16.0-1ubuntu1, 1.16.0-1ubuntu1.1) End-Date: 2018-12-19 09:13:31 I solved the issue by downgrading the just-updated gnome-shell packages as follows: sudo apt install gnome-shell-common=3.30.1-2ubuntu1 gnome- shell=3.30.1-2ubuntu1 Having done this, I switched back to the GDM screen and managed to log - in as normal. I couldn't find anything useful in system logs but please - let me know if there's a way to collect such info. + in as normal. I couldn't find any smoking gun in system logs but please + let me know if there's a way to collect any useful debug info. One thing I'm using which differs from stock 18.10 is the System76 "Pop" theme (let me know if you need details). Presumably a theme cannot cause such issues and/or if the new version of gnome-shell is meant to be incompatible with themes other than Yaru, this should be clearly documented. The problematic versions are the "Candidate" shown below: gnome-shell: - Installed: 3.30.1-2ubuntu1 - Candidate: 3.30.1-2ubuntu1.18.10.1 - Version table: - 3.30.1-2ubuntu1.18.10.1 500 - 500 http://ch.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages - *** 3.30.1-2ubuntu1 500 - 500 http://ch.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 3.30.1-2ubuntu1 + Candidate: 3.30.1-2ubuntu1.18.10.1 + Version table: + 3.30.1-2ubuntu1.18.10.1 500 + 500 http://ch.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages + *** 3.30.1-2ubuntu1 500 + 500 http://ch.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages + 100 /var/lib/dpkg/status gnome-shell-common: - Installed: 3.30.1-2ubuntu1 - Candidate: 3.30.1-2ubuntu1.18.10.1 - Version table: - 3.30.1-2ubuntu1.18.10.1 500 - 500 http://ch.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages - 500 http://ch.archive.ubuntu.com/ubuntu cosmic-updates/main i386 Packages - *** 3.30.1-2ubuntu1 500 - 500 http://ch.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages - 500 http://ch.archive.ubuntu.com/ubuntu cosmic/main i386 Packages - 100 /var/lib/dpkg/status + Installed: 3.30.1-2ubuntu1 + Candidate: 3.30.1-2ubuntu1.18.10.1 + Version table: + 3.30.1-2ubuntu1.18.10.1 500 + 500 http://ch.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages + 500 http://ch.archive.ubuntu.com/ubuntu cosmic-updates/main i386 Packages + *** 3.30.1-2ubuntu1 500 + 500 http://ch.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages + 500 http://ch.archive.ubuntu.com/ubuntu cosmic/main i386 Packages + 100 /var/lib/dpkg/status -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809092 Title: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1809092/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809092] Re: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login)
** Tags added: cosmic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809092 Title: gnome-shell 3.30.1-2ubuntu1.18.10.1 prevents DE access (unable to login) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1809092/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
