[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2020-02-11 Thread Fábio Trentino Souza
In KDE Neon 5.17.5 this bug exist as well...

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  [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect
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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-11 Thread Daniel van Vugt
OK then. We can say the bug was fixed in some Ubuntu versions but this
might turn out to be one of those bugs where we don't know exactly where
so can't backport the fix to older releases.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Fix Released

** Changed in: pulseaudio (Ubuntu)
   Status: Incomplete => Fix Released

** No longer affects: linux-hwe (Ubuntu)

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-11 Thread Erkan ÜNLÜTÜRK
"realtime-scheduling = no" no change

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-11 Thread Erkan ÜNLÜTÜRK
there is sound after 18.10 (19.04, 19.10)

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-11 Thread Erkan ÜNLÜTÜRK
it makes sense to wait for the next LTS version

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Daniel van Vugt
To clarify why there's so much confusion here, it appears this started
out as a kernel bug in older Ubuntu releases but is now a PulseAudio
bug. Two separate issues.

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Daniel van Vugt
Also your latest upload from comment #12 shows:

!!Sound Servers on this system
!!

Pulseaudio:
  Installed - Yes (/usr/bin/pulseaudio)
  Running - No

So we need to find out why pulseaudio is not running. Please check
/var/crash for crash files. If there are any crash files then please
follow these instructions:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

Otherwise please try editing /etc/pulse/daemon.conf and add a new line:

 realtime-scheduling = no

then reboot.

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Daniel van Vugt
Oh, your latest apport upload was 18.04.3 already.

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Daniel van Vugt
Just to confirm where the bug is fixed, please also boot Ubuntu 19.10
and verify the bug is fixed there:

https://ubuntu.com/download/desktop/thank-
you?version=19.10=amd64

** Changed in: linux (Ubuntu)
   Status: Fix Released => Incomplete

** No longer affects: linux (Ubuntu Bionic)

** Also affects: pulseaudio (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: pulseaudio (Ubuntu)
   Status: New => Incomplete

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Daniel van Vugt
It also sounds like there's a good chance this bug is fixed in the HWE
kernel for 18.04 already. To test that please try booting Ubuntu
18.04.3:

https://ubuntu.com/download/desktop/thank-
you?version=18.04.3=amd64

and tell us if that solves the problem.

** Also affects: linux-hwe (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux-hwe (Ubuntu)
   Status: New => Incomplete

** No longer affects: linux-hwe (Ubuntu Bionic)

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Daniel van Vugt
Since you said Ubuntu 18.04 is broken and 18.10 works then we need to
identify which kernel version fixed the problem. Per comment #7 we
believe this is probably in the range v4.16-rc1 to v4.18-rc8.

I suggest starting around v4.17. Please download:

https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17/linux-headers-4.17.0-041700_4.17.0-041700.201806041953_all.deb
https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17/linux-headers-4.17.0-041700-generic_4.17.0-041700.201806041953_amd64.deb
https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17/linux-image-unsigned-4.17.0-041700-generic_4.17.0-041700.201806041953_amd64.deb
https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17/linux-modules-4.17.0-041700-generic_4.17.0-041700.201806041953_amd64.deb

and then install them:

  sudo dpkg -i *.deb

and reboot.

Now verify the new kernel version is active:

  uname -a

and tell us if that has fixed the bug for Ubuntu 18.04.

** Also affects: linux (Ubuntu Bionic)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu Bionic)
   Status: New => Incomplete

** Changed in: linux (Ubuntu)
   Status: Confirmed => Fix Released

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Erkan ÜNLÜTÜRK
i don't think it is kernel related, I also don't know how to do it,
sorry.

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-10 Thread Erkan ÜNLÜTÜRK
apport information

** Tags added: apport-collected staging

** Description changed:

  I'm having a sound problem
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.10
  ProcVersionSignature: Ubuntu 4.15.0-45.48~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-45-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  erkan  2121 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Feb 18 16:48:58 2019
  InstallationDate: Installed on 2019-02-18 (0 days ago)
  InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 
(20180731)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: bytcr-rt5651 - bytcr-rt5651
  Title: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/06/2017
  dmi.bios.version: LC-BI-14-Y116CR210-424-B
  dmi.board.asset.tag: Default string
  dmi.board.name: Cherry Trail CR
  dmi.board.vendor: AMI Corporation
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvn:bvrLC-BI-14-Y116CR210-424-B:bd12/06/2017:svnI-LifeDigitalTechnologiesLLC:pnZEDAIRTES:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvn:ct10:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: ZED AIR TES
  dmi.product.version: Default string
  dmi.sys.vendor: I-Life Digital Technologies LLC
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.9
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC1', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', 
'/dev/snd/pcmC1D0p', '/dev/snd/controlC0', '/dev/snd/pcmC0D2p', 
'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-12-08 (2 days ago)
+ InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. 
+  Bus 001 Device 003: ID 1ea7:0066  
+  Bus 001 Device 002: ID 6080:8060  
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: I-Life Digital Technologies LLC ZED AIR TES
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic 
root=UUID=77349cb5-6380-4667-8fab-ff147aea5a2f ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-5.0.0-37-generic N/A
+  linux-backports-modules-5.0.0-37-generic  N/A
+  linux-firmware1.173.13
+ StagingDrivers: r8723bs
+ Tags:  bionic staging
+ Uname: Linux 5.0.0-37-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/06/2017
+ dmi.bios.version: LC-BI-14-Y116CR210-424-B
+ dmi.board.asset.tag: Default string
+ dmi.board.name: Cherry Trail CR
+ dmi.board.vendor: AMI Corporation
+ dmi.board.version: Default string
+ dmi.chassis.asset.tag: Default string
+ dmi.chassis.type: 10
+ dmi.chassis.version: Default string
+ dmi.modalias: 
dmi:bvn:bvrLC-BI-14-Y116CR210-424-B:bd12/06/2017:svnI-LifeDigitalTechnologiesLLC:pnZEDAIRTES:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvn:ct10:cvrDefaultstring:
+ dmi.product.family: Default string
+ dmi.product.name: ZED AIR TES
+ dmi.product.sku: Default string
+ dmi.product.version: Default string
+ dmi.sys.vendor: I-Life Digital Technologies LLC

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1816429/+attachment/5311512/+files/AlsaInfo.txt

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-09 Thread Daniel van Vugt
Actually that still counts as Fix Released for 18.10, but incomplete for
18.04. Please answer comment #7.

** Tags added: bionic

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-12-09 Thread Daniel van Vugt
Reopened due to bionic bug 1853439

** Changed in: linux (Ubuntu)
   Status: Fix Released => New

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-02-21 Thread Erkan ÜNLÜTÜRK
Why doesn't work in 18.04.2 (kernel 4.18)

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-02-21 Thread Kai-Heng Feng
Please find the first good -rc kernel [1] between v4.16-rc1 to
v4.18-rc8.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-02-20 Thread Daniel van Vugt
Thanks. That makes this bug Fix Released (because it is fixed in some
release, any release). And I think the fix would have been in the
kernel.

If you could try some different kernel versions, you might/should be
able to find the version where it started working:

  https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D

Presently it seems that 4.15 is not working. But kernel 4.18 (in Ubuntu
18.10) does work.

** Package changed: pulseaudio (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: Incomplete => Fix Released

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-02-20 Thread Erkan ÜNLÜTÜRK
Works in 18.10

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-02-19 Thread Daniel van Vugt
I vaguely recall sound didn't work on Cherry Trail systems like this
until recently. Could you please try live booting some newer versions of
Ubuntu and tell us which versions have working sound?

18.04: http://releases.ubuntu.com/18.04/
18.10: http://releases.ubuntu.com/18.10/
19.04: http://cdimages.ubuntu.com/daily-live/current/

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-02-19 Thread Erkan ÜNLÜTÜRK
None of them sound, analog output looks(intel hdmi/dp lpe audio)..
Including 18.04.2

alsa corrected in new version, here https://www.alsa-
project.org/main/index.php/Changes_v1.1.7_v1.1.8

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[Bug 1816429] Re: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card

2019-02-18 Thread Daniel van Vugt
Can you please explain in more detail what problem you are experiencing?

Headphones? Speakers? Microphone?

What works and what doesn't work?

** Changed in: pulseaudio (Ubuntu)
   Status: New => Incomplete

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