apport information
** Tags added: apport-collected bionic
** Description changed:
Here I am running a lenovo Helix 2 on a lenovo dock. The dock works
(except of the HDMI output, which is another case and filed elsewhere).
So the dock works with headphones, ethernet and its 3 USB-plugs. However, the
latter seem to influence each other, like in the good old days when an
interrupt was shared.
I run a Logitech receiver for mouse and keyboard on the dock, which works
fine. This is how it looks like:
$ lsusb
Bus 002 Device 005: ID 2109:8113 VIA Labs, Inc.
Bus 002 Device 004: ID 17ef:3052 Lenovo
Bus 002 Device 003: ID 2109:8110 VIA Labs, Inc. Hub
Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 04f2:b45c Chicony Electronics Co., Ltd
Bus 001 Device 006: ID 8087:0a2a Intel Corp.
Bus 001 Device 004: ID 1199:a001 Sierra Wireless, Inc.
Bus 001 Device 007: ID 17ef:3053 Lenovo
Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 005: ID 2109:8112 VIA Labs, Inc.
Bus 001 Device 003: ID 2109:8112 VIA Labs, Inc.
Bus 001 Device 002: ID 04f2:b45b Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
However, when I plug an external hard disk (2.5") into another USB-plug, the
movements of the mouse and the keystrokes are 90% of the time ineffective,
respectively the mouse can almost never be moved. Here is how it looks like:
$ lsusb
Bus 002 Device 007: ID 152d:0578 JMicron Technology Corp. / JMicron USA
Technology Corp.
Bus 002 Device 005: ID 2109:8113 VIA Labs, Inc.
Bus 002 Device 004: ID 17ef:3052 Lenovo
Bus 002 Device 003: ID 2109:8110 VIA Labs, Inc. Hub
Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 04f2:b45c Chicony Electronics Co., Ltd
Bus 001 Device 006: ID 8087:0a2a Intel Corp.
Bus 001 Device 004: ID 1199:a001 Sierra Wireless, Inc.
Bus 001 Device 007: ID 17ef:3053 Lenovo
Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 005: ID 2109:8112 VIA Labs, Inc.
Bus 001 Device 003: ID 2109:8112 VIA Labs, Inc.
Bus 001 Device 002: ID 04f2:b45b Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Removing the hard disk from the dock, respectively plugging the receiver
into the tablet itself, solve this problem immediately.
- I am using the original lenovo power supply. Therefore I can't make out
- a problem in supply voltage.
+ I am using the original lenovo power supply. Therefore I can't make out a
problem in supply voltage.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 18.04
+ HibernationDevice: RESUME=UUID=73792941-18ec-4d73-9640-1844bdad05dc
+ InstallationDate: Installed on 2019-02-16 (7 days ago)
+ InstallationMedia: Kubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
+ MachineType: LENOVO 20CHS10P02
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-45-generic
root=UUID=0f5d3b8a-5cae-45cb-a42d-b89344359b2f ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-45-generic N/A
+ linux-backports-modules-4.15.0-45-generic N/A
+ linux-firmware 1.173.3
+ Tags: bionic
+ Uname: Linux 4.15.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/31/2018
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: N17ETA2W (2.02 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20CHS10P02
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0E50510 WIN
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 11
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.modalias:
dmi:bvnLENOVO:bvrN17ETA2W(2.02):bd10/31/2018:svnLENOVO:pn20CHS10P02:pvrThinkPadHelix2nd:rvnLENOVO:rn20CHS10P02:rvrSDK0E50510WIN:cvnLENOVO:ct11:cvrNone:
+ dmi.product.family: ThinkPad Helix 2nd
+ dmi.product.name: 20CHS10P02
+ dmi.product.version: ThinkPad Helix 2nd
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1817419/+attachment/5241223/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1817419
Title:
USB ports conflict with each other
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