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@djcater this is a Dell XPS 13 9360 (not -80)—slightly older (2017 or
2018).
Also seeing this third bug which echoes some of my symptoms:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1828967
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Hi Paul, thanks for pointing me to this bug from
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1827791.
Is this also on a Dell XPS 13 9380?
Your comment about Wayland made me curious, as I was using the default
Xorg session.
Testing with Wayland on 19.04 I also see the same problem
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-shell (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1826219
Title:
More information, as this continues to occur:
- If I have audio playing (e.g. streaming music in Chrome) then the
audio continues to play smoothly while the input and display lock.
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** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1826219
Title:
Input locks frequently/high CPU usage after 18.10->19.04 upgrade
Thanks! My searches before filing the bug suggested that the log
messages were symptoms, but I was unable to find any guideline on how to
diagnose further.
I've uninstalled gsconnect (both the Gnome extension, and the
accompanying Chrome extension), and fully rebooted. The locks still
occur.
** Attachment added: "glxinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1826219/+attachment/5259337/+files/glxinfo.txt
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https://bugs.launchpad.net/bugs/1826219
** Attachment added: "lspci-k.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1826219/+attachment/5259336/+files/lspci-k.txt
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The log messages you mention seem to be describing symptoms of the
problem but not the cause.
In order to find the cause of the problem, first please try uninstalling
the 'gsconnect' extension and then reboot. Then tell us if the problem
still happens.
Please also run these commands and send us
The lock also occurs when using claws-mail. I pressed [Delete] in a
message list, and the lock caused that keypress to be repeated, deleting
about a dozen messages that I then needed to retrieve from the trash.
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** Description changed:
I recently upgraded from 18.10 to 19.04.
What I expected to happen: same performance as before.
What happens instead:
- I experience frequent locks of input lasting from 0.5–5 seconds, during
which:
- - The mouse cannot be moved or clicked.
- - Any
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