apport information
** Tags added: apport-collected
** Description changed:
Issue:
Audio Crackling
Video play back and during games seems to be when the issue is the worst.
Scrolling on pages or hovering over UI objects also seems to trigger it too
though
Testing:
There is crackling coming from any speakers (headsets or brand-new speakers
with no known issues). Crackling does not seem to be related to audio (it can
occur even with sound turned off in the sound-control menu). (it does stop when
power to speakers are removed)
Video play back and during games seems to be when the issue is the worst.
Scrolling on pages or hovering over UI objects also seems to trigger it too
though.
The screen being on, or connected made no difference though.
No change based on keyboard or mouse.
Fixes tried:
https://wiki.ubuntu.com/Audio/PositionReporting
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.0.7-steamvr-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC2: andruid1668 F pulseaudio
/dev/snd/controlC0: andruid1668 F pulseaudio
/dev/snd/pcmC0D0p: andruid1668 F...m pulseaudio
/dev/snd/controlC1: andruid1668 F pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon May 6 12:38:45 2019
InstallationDate: Installed on 2019-02-16 (78 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Line Out, Rear
Symptom_PulseAudioLog: May 06 12:22:43 Workstation-0 dbus-daemon[1113]:
[system] Activating via systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.30' (uid=1000 pid=1668
comm="/usr/bin/pulseaudio --start --log-target=syslog " label="kernel")
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [All Series, Realtek ALC1150, Green Line Out, Rear] Underruns,
dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1204
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87I-DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1204:bd11/26/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ87I-DELUXE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.sku: All
dmi.product.version: System Version
dmi.sys.vendor: ASUS
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-05-06T12:22:03.874818
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.6
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-02-16 (80 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ Tags: bionic
+ Uname: Linux 5.0.7-steamvr-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker friends lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1827912/+attachment/5262204/+files/ProcCpuinfoMinimal.txt
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https://bugs.launchpad.net/bugs/1827912
Title:
[ASUS Z87I-DELUXE, Realtek ALC1150] Crackling sound
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