[Bug 1839006] Re: No sound is playing from this laptop

2019-08-10 Thread Hui Wang
But according to logs of #5 and #16, the driver works fine. card 0: Audio [Intel HDMI/DP LPE Audio] card 1: bytchtes8316 [bytcht-es8316] 2 card(s) available. index: 0 name: index: 1 name: driver: I think the problem is the UCM and pulseaudio. I don't know why

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-10 Thread Adrian Barbuio
No, I haven't installed timidity. It seems to be that the drivers for this laptop do not exist -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839006 Title: No sound is playing from this laptop To

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-08 Thread Hui Wang
Did you install the timidity? it can't work well with pulseaudio. dpkg --list | grep timidity* sudo dpkg -r timidity sudo dpkg -r timidity-daemon reboot -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-08 Thread Adrian Barbuio
I am able to get the pulseaudio log, but not on startup (in the tmp folder) I've tried a few methods, but nothing works. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839006 Title: No sound is

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-08 Thread Adrian Barbuio
Yes I see. I have followed your instructions. Tried a different way. Is this it: ** Attachment added: "pulseverbose.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1839006/+attachment/5281612/+files/pulseverbose.log -- You received this bug notification because you are a member of

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-08 Thread Hui Wang
your output is different from mine: gdm 1194 0.1 0.0 1153544 11656 ? Ssl 14:13 0:00 /usr/bin/pulseaudio --daemonize=no hwang42205 0.5 0.0 1172556 12604 ? Shttps://bugs.launchpad.net/bugs/1839006 Title: No sound is playing from this laptop To manage notifications

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-07 Thread Adrian Barbuio
Again, I have followed the instructions here. There is no a.txt file in the tmp folder. It seems like pulseaudio is running. ** Attachment added: "pulse_fun" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1839006/+attachment/5281539/+files/pulse_fun -- You received this bug

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-07 Thread Hui Wang
The client_3.conf should work, put this file to /etc/pulse/client.conf reboot check if there is /tmp/a.txt if there isn't, please run 'ps -aux | grep pulseaudio" to check if pulseaudio is running. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-07 Thread Adrian Barbuio
Adding this line to the conf file does not generate the a.txt file on startup. I tried adding the line, altering the line with the extra arguments tags and adding to the extra arguments variable ** Attachment added: "tmp_list.txt"

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-07 Thread Adrian Barbuio
** Attachment added: "client_1.conf" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1839006/+attachment/5281522/+files/client_1.conf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839006

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-07 Thread Adrian Barbuio
** Attachment added: "client_3.conf" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1839006/+attachment/5281524/+files/client_3.conf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839006

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-07 Thread Adrian Barbuio
** Attachment added: "client_2.conf" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1839006/+attachment/5281523/+files/client_2.conf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839006

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-07 Thread Hui Wang
Then we need to debug pulseaudio, I guess the pulseaudio meet some errors when initializing this sound card according to ucm, to do so: edit /etc/pulse/client.conf add a line: extra-arguments = - --log-target=file:/tmp/a.txt reboot and upload the a.txt to lp. -- You received this bug

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-06 Thread Adrian Barbuio
Hello Hui, I followed the steps you outlined, but my laptop still isn't playing sound. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839006 Title: No sound is playing from this laptop To manage

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-06 Thread Hui Wang
The audio on your machine is Intel ASoC audio, it is not Intel HDA audio. you need to add ucm conf files specific to this machine: git clone git://git.alsa-project.org/alsa-lib.git cd alsa-lib backup all contents in the folder of /usr/share/alsa/ucm/ sudo cp -rf src/conf/ucm/bytcht-es8316*

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-06 Thread Adrian Barbuio
apport information ** Tags added: apport-collected ** Description changed: I recently installed Ubuntu 19.04 on this protab laptop. In the settings menu the sound output shows a headphone and a multichannel output option. There is no sound coming out of either system, despite there

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-06 Thread Adrian Barbuio
responding to the automated message, I ran the required code and the information retrieval screen hangs and the terminal reads: The authorization page: (https://launchpad.net/+authorize-token?oauth_token=dz2LrTC182smfjkvM5wk_permission=DESKTOP_INTEGRATION) should be opening in your browser. Use

[Bug 1839006] Re: No sound is playing from this laptop

2019-08-06 Thread Sebastien Bacher
the issue is probably not from the UI but from pulseaudio/alsa/kernel ** Package changed: gnome-control-center (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839006 Title: