Public bug reported: Additional software needed, but when i click it and open ubuntu software center there is nothing in there i can install. and when i try to print some document it is always canceled somehow.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.6 ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Aug 9 09:58:41 2019 InstallationDate: Installed on 2019-08-01 (8 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lpstat: device for Canon-iP1800-series: usb://Canon/iP1800%20series?serial=40DDFE MachineType: Hewlett-Packard HP 14 Notebook PC Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-iP1800-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-iP1800-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic root=UUID=ffe3c507-56e6-4dbf-aeee-da9a6d7c68d4 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/18/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.36 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2335 dmi.board.vendor: Hewlett-Packard dmi.board.version: 05.24 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.36:bd12/18/2014:svnHewlett-Packard:pnHP14NotebookPC:pvr098F120000000000000600087:rvnHewlett-Packard:rn2335:rvr05.24:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP 14 Notebook PC dmi.product.sku: K8U41PA#AR6 dmi.product.version: 098F120000000000000600087 dmi.sys.vendor: Hewlett-Packard ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1839576 Title: cannot print any document To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1839576/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs