[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
This would happen if manjaro and your Ubuntu version have two different versions of firefox/thunderbird. There's no easy way out of this, other than separate profile directories, I'm afraid. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Dear Sirs, bug reappears with single home directory under dual boot condition with Manjaro. Could this be fixed or do I have to reinstall package and/or config file? Kind regards schollsky -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
hornetster, this is a bug specifically for Ubuntu, so it's unlikely anyone reading it will be able to help you. I would suggest filing a bug upstream, or perhaps asking a question in Stack Overflow (or similar). Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Have upgraded both to 68.4.2. Still get the message occasionally if trying to run from existing link. If I break and remake (ie Pin) link, still get the error?? Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
I am trying to run both Opensuse Leap 15.1, and Feren OS on the same PC as dual boot. Am getting this exact issue with Thunderbird - Version is 68.4.1 on both Solution? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
This bug was fixed in the package thunderbird - 1:68.4.2+build2-0ubuntu1 --- thunderbird (1:68.4.2+build2-0ubuntu1) focal; urgency=medium * New upstream stable release (68.4.2build2) * Use the upstream Build ID, to ensure it is the same across Ubuntu releases for a given thunderbird version (LP: #1851936) - debian/build/create-tarball.py - debian/build/rules.mk - debian/config/mozconfig.in -- Olivier Tilloy Fri, 24 Jan 2020 15:05:19 +0100 ** Changed in: thunderbird (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
** Branch linked: lp:~mozillateam/thunderbird/thunderbird.xenial ** Branch linked: lp:~mozillateam/thunderbird/thunderbird.bionic ** Branch linked: lp:~mozillateam/thunderbird/thunderbird.disco ** Branch linked: lp:~mozillateam/thunderbird/thunderbird.eoan -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Fixed with https://bazaar.launchpad.net/~mozillateam/thunderbird/thunderbird.focal/revision/518. ** Changed in: thunderbird (Ubuntu) Status: Triaged => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
** Branch linked: lp:thunderbird -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Thanks Michał and Iain for the details. This is indeed the very same problem that I recently fixed in the firefox packages, so I'll replicate the fix for thunderbird. In the meantime there are thunderbird packages in focal-proposed that were rebuilt after the ones in eoan, so once they migrate to the release pocket (which should happen soon as nothing is blocking) the issue will go away. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Pasting this for SEO: The error is: "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again." I think running with --allow-downgrade is also a workaround, in addition to the edit mentioned in comment #15 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
** Changed in: thunderbird (Ubuntu) Status: New => Triaged ** Changed in: thunderbird (Ubuntu) Assignee: (unassigned) => Olivier Tilloy (osomon) ** Changed in: firefox (Ubuntu) Importance: Undecided => High ** Changed in: thunderbird (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
The same seems to happen with Thunderbird: Przygotowywanie do rozpakowania pakietu .../608-thunderbird_1%3a68.4.1+build1-0ubuntu1_amd64.deb ... Rozpakowywanie pakietu thunderbird (1:68.4.1+build1-0ubuntu1) nad (1:68.4.1+build1-0ubuntu0.19.10.1) ... And then the dialog pops up. The compatibility.ini file diff: --- compatibility.ini.bup 2020-01-17 12:38:36.891947696 +0200 +++ compatibility.ini 2020-01-20 13:44:26.270351824 +0200 @@ -1,5 +1,5 @@ [Compatibility] -LastVersion=68.4.1_20200110143530/20200110143530 +LastVersion=68.4.1_20200110122930/20200110122930 LastOSABI=Linux_x86_64-gcc3 LastPlatformDir=/usr/lib/thunderbird LastAppDir=/usr/lib/thunderbird -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Thunderbird appears to be similarly affected, according to some reports. ** Also affects: thunderbird (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
This bug was fixed in the package firefox - 72.0.1+build1-0ubuntu0.16.04.1 --- firefox (72.0.1+build1-0ubuntu0.16.04.1) xenial; urgency=medium * New upstream stable release (72.0.1+build1) -- Olivier Tilloy Wed, 08 Jan 2020 10:33:51 +0100 ** Changed in: firefox (Ubuntu) Status: Fix Committed => Fix Released ** Changed in: firefox (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
This bug was fixed in the package firefox - 72.0.1+build1-0ubuntu0.19.10.1 --- firefox (72.0.1+build1-0ubuntu0.19.10.1) eoan; urgency=medium * New upstream stable release (72.0.1+build1) * Fix creating the source tarball with recent versions of cargo - debian/build/create-tarball.py -- Olivier Tilloy Wed, 08 Jan 2020 15:53:48 +0100 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Not quite released yet, just worked around in the xenial 71.0 update that was just published. The next major update has a proper fix though. ** Changed in: firefox (Ubuntu) Status: Fix Released => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
This bug was fixed in the package firefox - 71.0+build5-0ubuntu0.16.04.1 --- firefox (71.0+build5-0ubuntu0.16.04.1) xenial; urgency=medium * New upstream stable release (71.0+build5) * Update test expectation - debian/tests/html5test * Fix build failures on armhf and s390x with clang 8 - debian/patches/armhf-clang-no-integrated-as-for-neon.patch - debian/patches/s390x-fix-hidden-symbol.patch * Temporarily hardcode MOZ_BUILD_DATE to ensure the build ID is strictly less than the one for the bionic build already in bionic-updates (LP: #1851936) -- Olivier Tilloy Wed, 11 Dec 2019 21:51:56 +0100 ** Changed in: firefox (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
I came up with a more robust solution that involves using the upstream Build ID for all Ubuntu releases: https://bazaar.launchpad.net/~mozillateam/firefox/firefox- beta.focal/revision/1321. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
** Branch linked: lp:~mozillateam/firefox/firefox-beta.bionic ** Branch linked: lp:~mozillateam/firefox/firefox-beta.xenial ** Branch linked: lp:~mozillateam/firefox/firefox-beta.disco ** Branch linked: lp:~mozillateam/firefox/firefox-beta.eoan ** Branch linked: lp:firefox/beta -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
** Branch linked: lp:~mozillateam/firefox/firefox.xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Dan, yes, something clearly needs to be done to prevent similar problems from happening again with future updates. This was discussed in the upstream bug report https://bugzilla.mozilla.org/show_bug.cgi?id=1553554, but no consensus was reached. I am considering replicating what the Debian maintainers do, i.e. set MOZ_BUILD_DATE to the timestamp of the last debian/changelog entry (https://salsa.debian.org/mozilla- team/firefox/blob/release/master/debian/upstream.mk#L33). This is not foolproof though, as it will still require making sure that the changelog timestamp is exactly the same for all Ubuntu releases. ** Bug watch added: Mozilla Bugzilla #1553554 https://bugzilla.mozilla.org/show_bug.cgi?id=1553554 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Thanks Olivier! Do we/you need to consider any process improvements to avoid this happening again in future? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
** Changed in: firefox (Ubuntu) Assignee: (unassigned) => Olivier Tilloy (osomon) ** Changed in: firefox (Ubuntu) Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
Dan, you're right, the focal version was built before the eoan version. I have uploaded firefox 70.0.1+build1-0ubuntu3 to focal to work around the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
A workaround which I've just used is to replace LastVersion in your profile's compatibility.ini with the one that the current version of firefox uses (70.0.1_20191031000133/20191031000133). (I suspect in the short term this could be fixed by a no-change rebuild of firefox.) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1851936] Re: User profile won't load after upgrade - prompt to create new profile
>From bug 1852790, the issue appears to be that the focal version was built before the eoan version. My current profile's compatibility.ini (from eoan): [Compatibility] LastVersion=70.0.1_20191031091608/20191031091608 LastOSABI=Linux_x86_64-gcc3 LastPlatformDir=/usr/lib/firefox LastAppDir=/usr/lib/firefox/browser vs. an upgraded profile's compatibility.ini: [Compatibility] LastVersion=70.0.1_20191031000133/20191031000133 LastOSABI=Linux_x86_64-gcc3 LastPlatformDir=/usr/lib/firefox LastAppDir=/usr/lib/firefox/browser You can see that the created-on-focal profile's LastVersion is about 9 hours older than the created-on-eoan profile's. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1851936 Title: User profile won't load after upgrade - prompt to create new profile To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
