[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Thanks for letting us know. ** Changed in: linux (Ubuntu) Status: Confirmed => Invalid ** Changed in: mesa (Ubuntu) Status: New => Invalid ** Changed in: mutter (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hi everyone, I finally managed to make dell's technical service change my micron hard drive to a different one, obviously the computer didn't fail anymore. He never got stuck again. Also install ubuntu 18.04 offered in dell downloads, but I will return to ubuntu 20. Thank you all for your help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
That's bug 1550779, as mentioned in comment #7. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Thanks Timo, I will comment on some effect, however in the log viewer several messages disappeared that I had before, for example (drm: intel_cpu_fifo_underrun_irq_handler [i915]] * ERROR * CPU pipe A FIFO underrun) ** Attachment added: "mensajes de registro" https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1859730/+attachment/5322405/+files/mensajes%20de%20registro -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
it came preinstalled with 4.15.0-1042-oem yes, you can edit /etc/default/grub but you miswrote the parameter, it has to be literally 'i915.enable_psr=0' without any spaces or it won't work -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hi, I do not remember what was the kernel that came with the machine, but if it was a 4. etc, the current kernel I have is 5.4.0-12-generic # 15-Ubuntu SMP. How can I edit the grub i915.enable_psr = 0 ?. Are these steps that I found on the internet right? sudo nano /etc/default/grub edit line with GRUB_CMDLINE_LINUX_DEFAULT = "quiet splash i915.enable_psr = 0” save sudo update-grub reboot Those steps are done, I will comment if it has no effect. Thank you! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Oh actually, try booting with i915.enable_psr=0 It's possible the panel model has changed, and the platform was certified with another model which didn't support panel self refresh. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Comet Lake is a gen9 gpu like Skylake etc, it only needed pci-id's to
gain support. I have the upcoming desktop version ('CML-S') running
without issues, and don't recall seeing issues with the mobile version
either ('CML-U').
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[comet lake] Gnome freezes, icons missing, graphics corruption
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[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Is this the kernel that ships with the machine? 5.4.11-050411-generic Also is Mesa 19.0 expected to support Comet Lake fully? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
SSD or FS corruption doesn't seem to appear in the original kernel log attached to this bug. I suspect that's a new issue and not the cause of this bug, but it might be... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
yep, best to get it serviced -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hello, 7 days ago I received the notebook and the bios was version 1.2 and automatically updated to 1.4. dell support doesn't respond yet but since I tried 3 OS (ubuntu 18, fedora 31 and ubuntu 20.04) and all three failed in the same way, it could point to a problem of Hw that can be the Ssd. I attach new photos ... ** Attachment added: "WhatsApp Image 2020-01-23 at 01.30.27(2).jpeg" https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1859730/+attachment/5322278/+files/WhatsApp%20Image%202020-01-23%20at%2001.30.27%282%29.jpeg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
The platform has gone through extensive testing when it was certified by us, so I wonder if the hw is faulty somehow, or if there's a BIOS update available that might help? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
** Changed in: mesa (Ubuntu) Status: Incomplete => New ** Changed in: linux (Ubuntu) Status: Incomplete => New ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Dear, I have the same mistakes again with Wayland and especially with the updates. I did everything you suggested, I no longer have outdated library problems but the bugs remain the same: c -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Thanks but that crash report is not relevant here. Please follow the instructions in comment #8. Please also update your system by running: sudo apt update sudo apt full-upgrade -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Hi everyone, Thank you very much Daniel for your attention and recommendations but ..; 1. I installed ubuntu 20.04, everything started fine, but it failed again in the same way as in ubuntu 18, before this I was testing fedora 31 and the same errors were presented for both ubuntu 18, 20 and fedora 31, (screen crash, black screen with the message [2658.28 ...] systemd-journald [378]: failed to write entry (22 items, 749 bytes), ignoring: read-only file system). 2. Thinking that it may be a hardware error especially of the micron m2 SSD, contact dell technical service and just have an answer from them I will comment on it by this means. 3. I also cannot get the id of the .crash file, but when I select to report the error, an error window appears indicating the following: "The problem cannot be reported: It has some packages installed with obsolete versions bsdutils, libblkid1, libmount1, libsmartcols1, libuuid1, mount, utillinux, uuid-runtime " Any advice to fix those versions of the packages? Thank you very much to all! ** Attachment added: "crash.txt" https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1859730/+attachment/5321393/+files/crash.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
This also appears once in your kernel log: [ 24.955117] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun which might be associated with the flashing and out-of-sync screen you describe. See bug 1550779. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Finally, the problem might be triggered by the atomic modesetting code used by Xorg sessions. Please try logging into 'Ubuntu on Wayland' and tell us if that avoids some of the problem. ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1859730] Re: [comet lake] Gnome freezes, icons missing, graphics corruption
Thanks. I should have noticed earlier that you're using very new hardware with a slightly old Ubuntu release. Although it is the latest LTS release. I am guessing you probably need a newer version of Mesa for this GPU. To test that theory please try booting Ubuntu 20.04 from USB (http://cdimage.ubuntu.com/daily-live/current/) and tell us if it has the same issues. ** Summary changed: - Xorg freeze + [comet lake] Gnome freezes, icons missing, graphics corruption ** Package changed: ubuntu => mesa (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1859730 Title: [comet lake] Gnome freezes, icons missing, graphics corruption To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
