[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]
** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => Expired
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An interesting and maybe useful thing I found when I log out and back in
again, it comes up in a very much different resolution, though the
settings say it is 1920x1080. See the screenshot (not cropped).
So when I went to make changes back to what I prefer, I found the 200%
was on. It wasn't at
Thanks.
Those 3 extensions can be ignored as we do ship those by default.
The extra XML files you see sound like backup files I asked you to
create in comment #12. I think they are safe to keep and won't be used
unless named 'monitors.xml'.
As for xrandr, it looks better behaved now. At least
Thanks Daniel!
I looked and somehow the Gnome Extensions page and found the top extension in
this screenshot enabled.
I can't seem to figure out how to actually uninstall these three extensions.
Are they perhaps enstalled by Ubuntu?
I have rebooted and went back to straight gnome shell
Please also keep all gnome-shell extensions uninstalled while
reproducing this bug. We need to ensure they're not clouding the
situation.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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That screenshot is 1920x1034 so can I assume you cropped it by hand? If
not then that's part of the issue.
I think the other part of the issue is/was the use of non-native
(emulated) modes. This might not have been your choice, but might be
caused by the applications themselves... Can you please:
This is still happening, so I decided to see if using wayland would
help, but it is the same. Here I'm enclosing an interesting screen shot
(partial screen only) showing that when you hit f5 in libreoffice
presenter, it thinks the screen is the upper left part of the screen. I
thought this might
** No longer affects: thunderbird (Ubuntu)
** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1859774
Title:
Full screen window
Yes, it happens in evince, and some others. Funny thing is that chrome
seems immune, except for viewing pdf applications, and they end up in
the upper left hand corner of chrome, but the whole chrome window is
there. You just can't scroll them back to the center of the window.
Rob
On
Does the bug happen in any app other than Thunderbird?
** Also affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
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It is still happening occasionally. Next time it does, I'll take a full
screen shot.
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Title:
Full screen window becomes "small" in the upper
(base) frohro@frohro-260:~$ gsettings list-recursively | grep scal
GLib-GIO-Message: 18:45:20.155: Using the 'memory' GSettings backend. Your
settings will not be saved or shared with other applications.
org.gnome.eog.fullscreen upscale true
org.yorba.shotwell.preferences.ui
Hi Daniel,
The issues with the screenshot size is probably because I'm using
Flameshot and was selecting with the mouse the screen, instead of doing
a screenshot of the whole thing.
I uninstalled GSConnect and Onscreen Keyboard Button, and Sound Input
and Output Device Chooser. I'll restart and
Can you please run:
gsettings list-recursively | grep scal
and share the output?
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Title:
Full screen window becomes "small" in the upper
Thanks. It's very strange that the dimensions of neither image match
actual screen resolutions. I guess that's one possible reason why
they're not staying full screen -- the window size is not supportable.
Another issue I notice from your screenshots is the unusual panel and
icons hanging down.
Here is the whole window showing the inset.
** Attachment added: "gnome-shell-bug_3.png.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1859774/+attachment/5321009/+files/gnome-shell-bug_3.png.png
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I'm not so sure about the waking from suspend triggering it now. I just
tried three times, with no problem.
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Title:
Full screen window becomes
The screenshot was not done perfectly, and it is a tad difficult to get
it that way, because it is uncertain how much of the window title bar to
include. The dimensions I get are 764x436 on the inset part. (See
attachments.)
** Attachment added: "gnome-shell-bug_inset3.png"
Thanks.
That shows your screen is natively 1920x1080 but the current mode is
1600x900. Can you please take a screenshot and tell us the dimensions of
the screenshot image vs the dimensions of the the small fullscreen
window within it?
1920x1080 60.05 + 60.0159.9759.9659.93
Unfortunately it is back. I did notice this time that it happened just
after waking from suspend, and I think that has been the pattern. This
should be useful. Here is the xrandr output.
** Attachment added: "xrandr.txt"
This does still mean it's a bug in mutter/gnome-shell somewhere, but
probably not one we can realistically reproduce and fix any time soon.
Hopefully the bug stays away with a fresh monitors.xml, or with none at
all.
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Thanks for working on this Daniel. Your supposition is likely an the
right track. Before I started on this consulting assignment (the
beginning of this year) I was using two external monitors, one on my
desk at home, and one at school. They were different. I also was using
some projectors in
Also, if the problem continues then please try to write down the steps
required to reproduce it.
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Title:
Full screen window becomes "small" in
Thanks.
The only strange graphics-related issue I can see is that this system
has 22 (twenty two) known monitor layouts stored mentioning dozens of
different monitors. It's a mess and could easily cause this bug. Please
try moving the file ~/.config/monitors.xml to a different directory and
** Attachment added: "lspcik.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1859774/+attachment/5320681/+files/lspcik.txt
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Title:
Full screen window becomes "small" in the upper left of the screen...
To manage notifications about this bug go to:
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1859774/+attachment/5320682/+files/dmesg.txt
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Here are the files:
** Attachment added: "here"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1859774/+attachment/5320676/+files/here
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** Attachment added: "journal.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1859774/+attachment/5320677/+files/journal.txt
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Please also run these commands on the machine:
dmesg > dmesg.txt
lspci -k > lspcik.txt
journalctl -b0 > journal.txt
and then attach all three resulting files to this bug, as well as the
resulting file from comment #5.
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If that doesn't work then please run:
apport-cli -p gnome-shell -f --save=here
and attach the file 'here' to this bug.
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https://bugs.launchpad.net/bugs/1859774
Title:
Full screen
Please run:
apport-collect 1859774
as we need more information about the affected system.
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Title:
Full screen window becomes "small" in the
Here is another photo.
** Attachment added: "Another photo of the problem..."
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1859774/+attachment/5320654/+files/gnome-shell-bug1.png
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Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:
apport-collect 1859774
When reporting bugs in the future please use apport by using 'ubuntu-
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