[Bug 186465] Re: distribution upgrade hangs during update to hardy

2010-02-25 Thread David Kovar
Yes, I also successfully upgrade to Lucid. From my side this bug is
obsolete. Thank you for support

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2010-02-25 Thread Rolf Leggewie
Martin and David, thank you for reporting back.  I will close this task
now.  If anybody else still experiences this, please feel free to
reopen.

** Changed in: update-manager (Ubuntu)
   Status: Incomplete = Fix Released

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2010-02-16 Thread Rolf Leggewie
Is this still an issue in lucid or was closing this task just forgotten?

** Changed in: update-manager (Ubuntu)
   Status: Confirmed = Incomplete

** Changed in: update-manager (Ubuntu)
 Assignee: (unassigned) = Rolf Leggewie (r0lf)

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Re: [Bug 186465] Re: distribution upgrade hangs during update to hardy

2010-02-16 Thread Martin Pool
I upgraded two machines to lucid, including one previously affected by
this, and it did not hang.  I think this bug is obsolete.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-14 Thread Martin Pitt
Although not all fixed bugs have been verified, four tests from Brian
showed that update-manager is still able to upgrade from dapper and
gutsy, and fixed some bugs. Due to the urgency of some bugs I have
copied this to hardy-updates now.

** Changed in: update-manager (Ubuntu Hardy)
   Status: Fix Committed = Fix Released

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-13 Thread SteveLee
I just tried the upgrade on my Desktop and it hung. 
So I thought I'd disabled accessibility (AT-SPI) and guess what, it works.
So that definitely indicates you are on the right track.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-13 Thread SteveLee
So that indicates we need a bit more testing with a11y on until it gets
left on by default ;-

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-13 Thread Brian Murray
On a system not affected by this bug, I used update-manager --proposed
to successfully upgrade from Gutsy to Hardy without experiencing any
regressions.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-11 Thread Bjorn Hansen
I can also confirm it appears to be working.  I tried to do an upgrade
earlier today and it hung at preparing to upgrade.  After some digging
I discovered this fixed, ran with --proposed and now I'm Getting new
packages, so all appears well.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-10 Thread Neil Woolford
Test case seems to be working fine here;  I'm using the Lenovo 3000
laptop which this bug was preventing me upgrading.

update-manager --proposed started up an instance of the Update Manager
that offered me a button to upgrade to 8:04.

Upon pressing that button I was asked for a password, taken through the
information panels about what would happen and asked to confirm.

On confirmation, the system has started the upgrade.  It is currently
downloading the files;  sadly it appears that traffic shaping is quick
to cut in, so it will be midnight here before they are all downloaded.

However, it is behaving correctly so far, thus I believe the
workaround/fix as uploaded to 'proposed' works properly.

Thank you Michael.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-09 Thread bonnyrsa
Hi,

I am relatively new to linux. I am having problems getting the updated
build to work. Is there a associated thread on the forums where a step
by step guide can be found.  I don't want to post my problems here if
not appropriate.

Thanks

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-09 Thread Michael Vogt
I uploaded the fix into hardy-proposed now, but please note that its not
in the archive yet (will likely take ~24h) and that you will have to run
update-manager --proposed to get it. After successful testing it will
be moved to the hardy-updates repository and then everybody gets the fix
automatically.

Thanks,
 Michael

** Description changed:

+ Here is the test-case for the update-manager SRU it has no test-the-
+ bug section as I have no way to reproduce it.
+ 
+ TEST CASE:
+ 1. install gutsy
+ 2. run update-manager --proposed 
+ 3. if you are affected by this bug, verify that it works now (if not, verify 
that there are no regressions)
+ 
  I tried upgrading to Hardy using update-manager -d.  After checking
  for updates, I get a button to upgrade to 8.04, which I pressed.  This
  brings up the distribution upgrade dialog, showing the various steps its
  going to do.  This dialog shows the progress bar advancing a bit, and
  then it becomes totally unresponsive, not even repainting its own
  window.
  
  see also http://ubuntuforums.org/showthread.php?t=676090
  
  The terminal shows
  
  [EMAIL PROTECTED] sudo update-manager -d
  warning: could not initiate dbus
  extracting '/tmp/tmpT6yx7G/hardy.tar.gz'
  authenticate '/tmp/tmpT6yx7G/hardy.tar.gz' against 
'/tmp/tmpT6yx7G/hardy.tar.gz.gpg' 
  zsh: quit (core dumped)  sudo update-manager -d
  
  /var/log/dist-upgrade/main.log has
  
  2008-01-28 10:00:50,223 INFO release-upgrader version '0.87.4' started
  2008-01-28 10:00:50,762 DEBUG Using 'DistUpgradeViewGtk' view
  2008-01-28 10:00:50,948 DEBUG lsb-release: 'gutsy'
  2008-01-28 10:00:50,949 DEBUG _pythonSymlinkCheck run
  2008-01-28 10:00:52,279 DEBUG checkViewDepends()

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-09 Thread Martin Pitt
Accepted into -proposed, please test and give feedback here

** Changed in: update-manager (Ubuntu Hardy)
   Status: New = Fix Committed
   Target: ubuntu-8.04.1 = None

** Tags added: verification-needed

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-09 Thread Steve Langasek
** Changed in: update-manager (Ubuntu Hardy)
   Target: None = ubuntu-8.04.1

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-08 Thread agrouf
I suppose the fix wasn't yet in the mirrors because I got the problem a few 
minutes ago.
I've worked around it by deactivating at-spi (gnome-at-properties).
I suppose at-spi was conflicting somewhere with update-manager.
I thought I would share my finding with the community and I found this bug 
which was solved 10 hours ago.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-08 Thread Michael Vogt
The workaround is now in my bzr tree I prepare a SRU for it. Thanks
everybody for your patience and for the testing.

** Changed in: update-manager
   Status: Confirmed = Fix Released

** Changed in: update-manager (Ubuntu Hardy)
   Target: None = ubuntu-8.04.1

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-08 Thread SteveLee
Thanks Michael, FWIIW I had accessibility on as well.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-08 Thread xtrender
same thing here... the window becomes grey on preparing to upgrade

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-08 Thread ledlincoln
My upgrade went smoothly today, with build 0.87.27-test2.  Thanks for
your great and speedy work!

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-08 Thread xtrender
mine too...  a some error ocurred during the instalation.. but until now works 
fine.
i got one question:
how can i do the instalation without internet? i already hav the alternate cd.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-07 Thread Michael Vogt
After some more investigation I was able to reproduce a similar hang as
described here with a similar strace pattern. Could you please try
http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug6.tar.gz and see if that works for you and does
not hang? It worked in my tests but my test-setup is a bit artificial as
I can not reproduce the hang on a normal machine. Feedback is very
welcome.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-07 Thread Neil Woolford
It looks much better.  Certainly the process runs without the freeze
right at the start.

Unfortunately my system hasn't got quite enough room on / for the
upgrade process, so it did stop later on.  (As it should.)  After this
stop, the gui window greyed out and had to be killed again.  But that is
much less of a problem, and maybe only happens if the process is stopped
by another technical difficulty.

I will clear space on the machine and try again later today.

Neil

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-07 Thread Michael Vogt
Thanks a bunch Neil! Your help is really invaluable. I'm happy that I am
on the right track now, please do not complete the upgrade just yet, I
think I will need at least another test version. For this one I removed
the stop button in the fetch progress in the main window. It looks
like it is some sort of strange problem with the gtk svg loader,
definitely something pretty deep down. But I think I know now how to
workaround the problem.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-07 Thread Michael Vogt
Here is a another build that (hopefully) fixes the issue:
http://people.ubuntu.com/~mvo/update-manager/release-upgrader-0.87.27-test2.tar.gz

Please give it a go and let me know if it helps. If so, I will do a SRU
with the fix.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-07 Thread Neil Woolford
Ok.  Looking good.  (I still can't complete the upgrade because I don't
have enough free space on / yet, I need to repartition so it isn't
trivial on a production machine.)

However, when I run 0.87.27-test2 from the command line the process
starts properly and runs on to the point where it tells me I need more
space.  After this, when I click (OK) to cancel, the window now displays
the information about resetting to the pre-upgrade state before exiting
properly.

Busy day with work tomorrow (Thursday) so may not be able to do final
testing until Friday.  I think you could safely start the SRU process
before then...

Neil

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-07 Thread Matt Turner
Thanks for the most recent fix--it worked for me.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-05 Thread ledlincoln
New person reporting here.  Mine also hangs on the Distribution Upgrade
dialog.  Attaching screenshot.  This is on a Dell D600 laptop, ATI
Radeon driver, pretty ordinary Gutsy installation.  If you want more
info, or for me to run one of your tools, let me know.


** Attachment added: Screenshot-Distribution Upgrade.png
   http://launchpadlibrarian.net/14227477/Screenshot-Distribution%20Upgrade.png

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-04 Thread Martin Pool
I'm pretty sure (it was several months ago and I cannot reproduce it
now) that I was using either the human default theme, or maybe the
Industrial theme.  This occurred on a Lenovo x61s laptop, with an Intel
GM965/GL960 video card, which is an interesting coincidence with the
other reports.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-04 Thread raccoonone
The computer that I had problems with has an nvidia graphics card, and I
was using the restricted driver.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-04 Thread jan.tore.korneliussen
The computers I had problems on used an ATI card using the restricted
fglrx driver and an Nvidia card using their restricted driver,
respectively. (But does not most people use that nowadays?)

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-03 Thread Michael Vogt
Thanks, I'm currently trying to gather more data about it. I wonder if
it helps if you switch to a different theme or (if you use a nvidia
driver) switch to the free nv driver instead. I currently suspect its
a bug in python and/or gtk that update-manager triggers.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-05-03 Thread Neil Woolford
I'm currently using the default 'Human' theme, so wouldn't put that very
high up the list of possible triggers.  (I'm happy to try others of
course).

Compiz is installed on the machine;   I did turn off the effects for my
last round of testing, though not before.  Compiz is still installed
even though visual effects are off.

The video system on the Lenovo is an Intel integrated one, the Intel 9nn
(945?) family.  (Package 915 resolution is loaded for this to work with
the 1280x800 screen

Other oddities on my system, restricted drivers for VMWare and the Intel
3945 wireless card are installed and in use.

I'm happy to change settings around for testing.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Michael Vogt
Thanks for the added information and sorry for the trouble.

@xfx: the while loop you see there shouldn't cause the behavior
described here. If that hangs forever it will at least update the GUI.
But it was indicated that the update-manager window is not redrawn.

@James: do-release-upgrade behaves slightly differently than update-
manager, see http://wiki.ubuntu.com/UpdateManagerFaq

I tested a lot of different scenarios but I was not able to reporduce
the problem here. If someone still can reproduce the hang, please
contact me, I would like to provide you with a debug build of update-
manager.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Michael Vogt
Everyone who still gets the freeze (UI not responding etc), could you
please try the following:

Could you please download http://people.ubuntu.com/~mvo/update-manager
/release-upgrader-0.87.26-debug.tar.gz and download it to a temp
directory (e.g. ~/test-upgrade).

Then unpack it and run in a terminal sudo ./hardy. When it hangs,
please wait a few seconds and then press ctrl-c to cancel it and attach
the updated /var/log/dist-upgrade/main.log please. It should contain
much more information what is going on.

Thanks (and sorry for the trouble),
 Michael

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Neil Woolford
Ok.  downloaded release-upgrader-0.87.26-debu
ran sudo ./hardy

It hung as before.

I waited about half a minute and then tried to stop it with ctrl-c in
the terminal.  This didn't stop the process.

I then tried the Gnome Panel Force misbehaving application to quit
utility;  this removed the frozen window but did not return the console
to a prompt.

I then opened another terminal tab, found the process number for hardy
and issued sudo kill 'hardy process number'.  This successfully
stopped the process and returned me to command prompt in the first
console with the message Terminated.

I attach the log file asked for by Michael.

** Attachment added: main.log
   http://launchpadlibrarian.net/14042123/main.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Michael Vogt
Thanks a lot for running the test release-ugprader. I'm still searching
what might cause it and did another version with even more debug output
:) Could you please run the following one in the same manner as the
previous one? And attach the logs then?

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug2.tar.gz

Thanks!
 Michael

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Re: [Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Neil Woolford

On Wed, 2008-04-30 at 12:39 +, Michael Vogt wrote:
 Thanks a lot for running the test release-ugprader. I'm still searching
 what might cause it and did another version with even more debug output
 :) Could you please run the following one in the same manner as the
 previous one? And attach the logs then?

I thought it was a bit short...

I'm just going to have a (late!) lunch and then run it in an hour or so.

Neil

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Neil Woolford

** Attachment added: main.log
   http://launchpadlibrarian.net/14045978/main.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Neil Woolford

** Attachment added: apt.log
   http://launchpadlibrarian.net/14045989/apt.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Michael Vogt
Thanks again! I think we are gettig closer :) I put another tarball up
now:

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug3.tar.gz

it contains even more debug code and a possible fix (fingers crossed :)

Please let me know how if that tarball works and if not, please include
the main.log file.

Thanks,
 MIchael

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Neil Woolford
Same freeze, I'm afraid.

Neil

** Attachment added: main.log
   http://launchpadlibrarian.net/14047655/main.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Michael Vogt
Thanks again for the test. Here is the next tarball:

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug4.tar.gz

This is definitely a tricky problem, it hangs at a place where it should
be pretty much impossible and I'm currently trying to figure out how
this can happen. The new log is even more detailed, I changed the code
again so that it might fix the issue (but that is less likely).

If it still hangs, can you think of anything special in your gtk
configuration? A theme maybe or use of something like the gutsy-
backports repository etc? I would love to be able to reproduce the
problem here.

Thanks, your help is really appreciated!

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Michael Vogt
@xfx: my apologize, it looks like it is indeed hanging in the while
gtk.events_pending(): gtk.main_iteration() loop. It is pretty mysterious
currently how this can happen, it should stop once there are no events
left.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Neil Woolford
Ok, version four...  I'm afraid still freezing as before.

The system on which it is giving trouble is a Lenovo 3000 N100 laptop,
with a Centrino duo processor.  Gutsy backports repository is turned on,
as is the 'Partners' one.  Folding at home is installed and running, but
I'm stopping it before trying the upgrader.  No Machine's NX server,
node and client are also installed.

Neil

(For the record, I updated one of my desktop machines a couple of nights
ago without any problems.)

** Attachment added: main.log
   http://launchpadlibrarian.net/14052242/main.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Michael Vogt
Thanks for the added information. Please try:

http://people.ubuntu.com/~mvo/update-manager/release-
upgrader-0.87.26-debug5.tar.gz

If that does not fix the hang, I think we need to try to run another
strace on it, maybe with reduced output, I will post instructions.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread Neil Woolford
Still behaving the same way I'm sorry to say.

Neil

** Attachment added: main.log
   http://launchpadlibrarian.net/14053587/main.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-30 Thread SteveLee
Neil Woolford wrote:
The system on which it is giving trouble is a Lenovo 3000 N100 laptop, with a 
Centrino duo processor

Snap! That is the same machine I had the above mentioned problems on. 
Still not tried upgrading my main desktop machine yet as can't afford the 
downtime.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-26 Thread xfx
I have just finished upgrading (it took a little over 6 hours due to the number 
of errors and problems) and I will regret, for ever, having done so.
Ubuntu 8.04 should have never been released on April 24 as it is NOT ready.

I'm going to format and re-install Gutsy.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-26 Thread bonnyrsa
Hi all,

I have got the same problem, but I am doing the upgrade via Alternate
CD. (If I should post this elsewhere please let me know)

I now have update manager saying that I have 475 updates and do a
partial upgrade.

If I can be of help or provide more information to somebody in the know
please advise me.

Current status: My system is stable and I intend leaving it as it is
until I can get more info advice.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread James
doing a sudo do-release-upgrade actually works (doesn't hang) but fails with:
Could not calculate the upgrade 

A unresolvable problem occurred while calculating the upgrade.

This can be caused by: 
* Upgrading to a pre-release version of Ubuntu 
* Running the current pre-release version of Ubuntu 
* Unofficial software packages not provided by Ubuntu 

If none of this applies, then please report this bug against the 
'update-manager' package and include the files in 
/var/log/dist-upgrade/ in the bugreport. 


maybe this is what is causing the freeze?
i think that this relates to some bad/old packages with weird dependencies 
messing things up.
there's another bug relating to this:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/181762

hope this was useful
_J

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread James

** Attachment added: apt.log
   http://launchpadlibrarian.net/13906076/apt.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread James
maybe someone can decipher these two log files and tell me what is causing apt 
to want to remove ubuntu-desktop (and thus causing this all to fail...)
cheers

** Attachment added: main.log
   http://launchpadlibrarian.net/13906108/main.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread James
okay, so i force removed the esound package from gutsy,
and then doing sudo do-release-upgrade seems to be working away and currently 
downloading packages...
the gksu sh /cdrom/cdromupgrade and then upgrade-manager upgrade fails, it 
still freezes...
so if you have the alternate cd then it's not very useful...
do-release-upgrade seems to just download from the internet... is there a way 
to force it to use the packages from the alternate cd for computers without 
internet?
cheers,

_J

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread xfx
Well, I have found a way to force hardy to look in the cd-rom for the 
packages:
sudo ./hardy --cdrom=/media/cdrom --frontend=DistUpgradeViewText

Unfortunately, it dies with the following message:
Could not calculate the upgrade

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread xfx
I'm having the exact same problem...

It doesn't matter how I start the upgrade (through the update-manager or
using the cdromupgrade), the upgrade process freezes at the Preparing
to Upgrade step.

I then tried using different frontends (DistUpgradeViewKDE and
DistUpgradeViewText) and they both seem to work but I don't want to use
them because as James said (on the previous post) this starts
downloading the packages from the Internet and since I already have the
alternate CD I'd rather find a solution and be able to simply insert the
CD and perform the upgrade.

So... does anyone knowns a solution/workaround for this issue?

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread James
hey that's great! too late for the cdrom repo... i switched the 
/etc/apt/sources.list to a non ubuntu server and it was fast...
oh well...
everything is fixed now for me, although i never used the gui upgrader...

what i would suggest you do is:
cd /var/log/dist-upgrade/
sudo rm *
sudo do-release-upgrade (or however you are doing it with ./hardy)
and then look at the new log files in /var/log/dist-upgrade/
it's probably a hint at something broken.
post them here if you like and i'll see what i can figure out.
for me it was esound that was bad.
cheers,
_J

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-25 Thread xfx
Thanks for the suggestions James -- I'll give it a try and I'll post the
logs.

---

Not sure if this will help (to the developers at least), I have found
the code that is hanging the process:

[Document: DistUpgradeViewGtk.py
LINE: 129]

def pulse(self):
# FIXME: move the status_str and progress_str into python-apt
# (python-apt need i18n first for this)
FetchProgress.pulse(self)
self.progress.set_fraction(self.percent/100.0)
currentItem = self.currentItems + 1
if currentItem  self.totalItems:
currentItem = self.totalItems

if self.currentCPS  0:
self.status.set_text(_(Fetching file %li of %li at %sb/s) % 
(currentItem, self.totalItems, apt_pkg.SizeToStr(self.currentCPS)))
self.progress.set_text(_(About %s remaining) % 
FuzzyTimeToStr(self.eta))
else:
self.status.set_text(_(Fetching file %li of %li) % (currentItem, 
self.totalItems))
self.progress.set_text(  )

while gtk.events_pending():
gtk.main_iteration()
return (not self.canceled)

The above while loop never exists as it looks like the the
gtk.events_pending() function is always returning true.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-24 Thread Roger Binns
Sadly I can reproduce this.  It hangs claiming Checking package
manager.  From the (attached) strace output, there is a rather
desperate effort made to find a non-existent translations file all over
the various sources followed by the hang.  The last line in main.log is

  2008-04-24 05:09:06,836 DEBUG running doUpdate() (showErrors=False)

In my case I am using a squid proxy server (configured in
/etc/apt/apt.conf).  Based on previous work I did writing a proxy for
apt for use in a development/build environment, apt is exceedingly flaky
when connections don't go exactly its way.  For example if a
mirror/proxy closes a connection when apt doesn't want it closed then
apt will return an error or hang, even though it is perfectly valid
http. Completely wiping the squid cache didn't fix things nor did
disabling the use of a proxy.

An install on another machine a few hours ago went just fine even though
it was using exactly the same proxy.

** Attachment added: Update manager hanging when using a proxy server
   http://launchpadlibrarian.net/13851969/umhang

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-24 Thread Roger Binns
Using the text mode upgrade method as listed in Mark's blog is working
just fine for me, even using the proxy.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-24 Thread bytesmythe
I have the same problem: GUI hangs up (not even re-painting), but the
CLI version works fine.

This is from dist-upgrade/main.log

===
2008-04-23 23:27:41,782 INFO release-upgrader version '0.87.24' started
2008-04-23 23:27:42,136 DEBUG Using 'DistUpgradeViewGtk' view
2008-04-23 23:27:42,193 DEBUG enable dpkg --force-overwrite
2008-04-23 23:27:42,270 DEBUG lsb-release: 'gutsy'
2008-04-23 23:27:42,270 DEBUG _pythonSymlinkCheck run
2008-04-23 23:27:43,399 DEBUG checkViewDepends()
2008-04-23 23:27:43,400 DEBUG running doUpdate() (showErrors=False)

Unfortunately, I have now upgraded to Hardy, but the computer isn't
mine, so I can't be of much more help with it. I haven't updated my own
PCs yet, so if either of them gives me a problem, I'll provide any
information I can.

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Re: [Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-21 Thread Martin Pool
I'm pretty sure my occurrence of this was not due to unreachable
mirrors, because I saw nothing on the network or in netstat while it
was hung.  (It's possible I didn't wait long enough for a
retransmission but I don't think so.)  Of course there may be other
problems with the same symptom.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-20 Thread Steve Mulligan
I use this method to get by the problem:

kill the frozen process, it's called 'hardy'

apt-get install python-kde3 pykdeextensions
cd /tmp/tmpXX$ sudo ./hardy --frontend=DistUpgradeViewKDE


Hope it helps

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-18 Thread Michael Vogt
After some discussion on #ubuntu+1 (thanks to katad0tls) I *think* this
can be triggered by unreachable mirrors. I added a

iptables -A OUTPUT -p tcp --dport 80 -j DROP

rule to a test VM and the updater appeared to be frozen forever. I'm not
sure if that is the only way to trigger it (and/or if this is
unreleated). I will try to find out more.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-18 Thread Michael Vogt
The screenshot I have seen when it hangs indicates that this is not the
real issue for the bug. The screenshot shows a window that is hanging
complettely (does not get redrawn) and the last content on it is (greek)
Checking package manager (it appears).

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-18 Thread Michael Vogt
I also got reports that the same system works with the cli version of
the upgrader but *not* with the gtk version. Locale is el_GR

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-18 Thread Michael Vogt
@raccoonone: using the directions in marks blog means do-release-
upgrade -d ? If so, did you still had a GUI (gtk) upgrade or did you
use the command line?

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-18 Thread raccoonone
I had to use the command line. There was no GUI.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-18 Thread Michael Vogt
The same hang happens for katad0tls in partial upgrade mode. That rules
out the hang on network/update because that is not run in partial
upgrade mode.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-17 Thread SteveLee
As I'm upgraded now I guess I'm happy even though it was a bit painfull.
I've also fixed the nm wifi issue. After hours it turns out you now need to 
comment out (#) any lines in /etc/network/interfaces for interfaces you want nm 
to manage (arrgg)

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread SteveLee
I'm sorry Richard but I've now upgraded as I needed to work today. I'll
do my desktop next week and if I had problems will do so.

FYI I had a bad experience and my wifi is now not available, though bluetooth 
and wired lan work OK.
I couldn't do thesecond step in Mark's blog as my meta file didn't have a hardy 
entry. I ran 'aptitude update/upgrade' which got something after several 
hundred files but was very broken (eg couldn't find human at login and panels 
missing stuff). I then found update-manager -c-d got several hundred more 
packages and everything basically works. This morning I got another 20 packages 
but still no wifi :-(
All I get in nm-applet is a new 'edit wireless networks. When I unplug wired 
lan nm-applet vanishes.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Richard Birnie
Not to worry Steve. Could you please attach the log files from /var/log
/dist-upgrade for your troublesome upgrade. It sounds like your wireless
issue could be a separate bug but we'll need to look in the logs to
tell.

Also. the recommended instructions for upgrading are here rather than
Mark's  blog althought they're actually pretty similar
https://help.ubuntu.com/community/HardyUpgrades#head-
e7f287c730b93116f89de7ea7e05efbe95fa6dd1

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread SteveLee
Could you please attach the log files from /var/log/dist-upgrade for your 
troublesome upgrade. 
OK Richard

It sounds like your wireless issue could be a separate bug but we'll need to 
look in the logs to tell.
Probably, I can't find the right info on the web at all.
module iwl3945 is loaded, lshw shows it as wmaster0 but ifup eth1 is the only 
one that [almost] works as before Hardy upgrade.
Get 'wmaster0: unknown hardware address type 801' and never DHCP associates and 
sleeps.
nm never lets me set wireless (OK button disabled)
nm-applet stuck on 'manual config'

 Also. the recommended instructions for upgrading are here rather than Mark's 
 blog althought they're actually pretty similar
 https://help.ubuntu.com/community/HardyUpgrades#head-e7f287c730b93116f89de7ea7e05efbe95fa6d

Yeah, that's the one I tried first and that hung at end of 2nd step as others 
have reported.
One point is that when you run it the panel update notification appears and 
it's not at all clear if you should use that or continue interacting with the 
dist upgrade.

** Attachment added: dist-upgrade logs
   http://launchpadlibrarian.net/13502263/dist-upgrade.tar.gz

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Neil Woolford

** Attachment added: main_pre_req.log
   http://launchpadlibrarian.net/13506730/main_pre_req.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Neil Woolford

** Attachment added: main.log
   http://launchpadlibrarian.net/13506726/main.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Neil Woolford
Still a problem for me even after today's updates to the update-manager
(core?).  Can't check versions as the stalled update has the lock...

[EMAIL PROTECTED]:~$ ps -e | grep hardy
 7427 ?00:00:01 hardy
[EMAIL PROTECTED]:~$ pstree 7427 -a
hardy /tmp/tmp_e0CMd/hardy
  ├─http
  ├─http
  └─http

[EMAIL PROTECTED]:/var/log/dist-upgrade$ ls -l
total 80
-rw-r--r-- 1 root root 68292 2008-04-16 16:50 apt.log
-rw-r--r-- 1 root root   288 2008-04-16 16:50 main.log
-rw-r--r-- 1 root root  1375 2007-10-05 17:43 main_pre_req.log
-rw-r--r-- 1 root root 0 2008-04-16 16:50 term.log

Logs staying the same size, no changes or growth.




** Attachment added: apt.log
   http://launchpadlibrarian.net/13506715/apt.log

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread raccoonone
using the directions in Mark's blog I was able to upgrade. that seems to
be a good workaround.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Richard Birnie
Neil, thanks for providing the extra info. From your apt.log it looks
like the upgrade actually proceeds to completion. There aren't any
obvious errors it just fails to exit. If you can reproduce the bug
reliably then an strace as per Micheal Vogts request would be a big help

Steve, I think your bug may be a separate issue that happens to have
similar symptoms. Your log files are quite different to the others in
this thread.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Neil Woolford
I don't seem to have an updated system here...  Looks and smells like a
Gutsy Gibbon still!

When started under strace the program appears to exit (vanishes) rather
than hanging.

Strace output attached.

** Attachment added: strace-update-manager
   http://launchpadlibrarian.net/13527235/strace-update-manager

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Michael Vogt
@Neil:

I see in your logs the following string:
[pid  7733] 19:01:11.385940 write(2, must be setuid root, 19 unfinished ...

Could you please run (in a terminal):
$ ls -l /usr/bin/sudo

and paste the result here?

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Neil Woolford

[EMAIL PROTECTED]:~$ ls -l /usr/bin/sudo
-rwsr-xr-x 2 root root 91776 2007-06-15 13:49 /usr/bin/sudo
[EMAIL PROTECTED]:~$ 

/usr/bin/sudo is highlighted as (white text on) red background in my
console.

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Re: [Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-16 Thread Martin Pool
mvo asked if I could reproduce this.  I don't have any more gutsy
systems, and I'm not sure how I could test for it otherwise.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-15 Thread SteveLee
Yep - I'm seeing it.
So trying procedure in Mark's blog http://www.markshuttleworth.com/archives/142

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-15 Thread Richard Birnie
Steve,

If you can reproduce it reliably it would be a big help if you could get
an strace and pstree output as per Michael Vogt's request higher up. You
can find instructions for strace here https://wiki.ubuntu.com/Strace.
I'm still looking for pstree.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-15 Thread Richard Birnie
OK looking back over Martin Pool's post the following should be enough
to get a pstree output. At a terminal type:

ps -e | grep hardy

This will return a process number. Then run the following

pstree process-number-here -a

Then post the output here. I suppose for the sake of completeness I
should check that the 'it' you see is the hanging update manager window.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-09 Thread raccoonone
Here are some logs Michael. Let me know if you need anything else. I'm
still unable to run update-manager -d without it freezing.

** Attachment added: strace.tar.gz
   http://launchpadlibrarian.net/13271638/strace.tar.gz

** Changed in: update-manager (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-08 Thread Brian Murray
** Tags added: gutsy2hardy

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-08 Thread darknighte
I am seeing this problem too.  This is on a fresh install of the 64 bit
version of 8.04 beta.  Everything was working fine for updates for a
while.  After multiple updates via the synaptic package manager, I am
now getting hangs.  I've attached an some output files (strace, pstree,
and command line stuff).

  Any developers out there, I'm happy to collect more data/run more
tests.

** Attachment added: update-manager.hang.debug.files.tar.bz
   http://launchpadlibrarian.net/13270319/update-manager.hang.debug.files.tar.bz

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-07 Thread Richard Birnie
According to the update manager developers the gui should no longer
hang. If anyone is still experiencing this problem please let us know
and we can look more closely

** Changed in: update-manager (Ubuntu)
   Importance: Undecided = Medium
   Status: New = Fix Released

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-07 Thread Michael Vogt
Thanks for your bugreport.

If anyone can still reproduce this, I would be interessted in a strace
and a pstree and if the error is reproducable. If it is, I would like to
sent you some test code.

Thanks,
 Michael

** Changed in: update-manager (Ubuntu)
   Importance: Medium = Undecided
   Status: Fix Released = Incomplete

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Re: [Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-07 Thread Paul Webster
I can certainly reproduce this in the update manager gui.  I am already
on 8.04 though.  I loaded it from the CD on a freshly wiped hard drive
last week.  Tell me what to do if you want me to trace something.  I am
a newbie but know how to open the terminal.

pw

On Mon, 2008-04-07 at 19:08 +, Michael Vogt wrote:
 Thanks for your bugreport.
 
 If anyone can still reproduce this, I would be interessted in a strace
 and a pstree and if the error is reproducable. If it is, I would like to
 sent you some test code.
 
 Thanks,
  Michael
 
 ** Changed in: update-manager (Ubuntu)
Importance: Medium = Undecided
Status: Fix Released = Incomplete


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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-07 Thread raccoonone
I can confirm that this bug is *not* fixed. I can reproduce it 100% of
the time on my machine. update-manager -d causes the GUI to hang. How
do I run strace and pstree, could you point me to detailed directions?
I'd be happy to run some test code for you as well. Just let me know
what to do.

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[Bug 186465] Re: distribution upgrade hangs during update to hardy

2008-04-06 Thread raccoonone
** Also affects: update-manager (Ubuntu)
   Importance: Undecided
   Status: New

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