apport information

** Tags added: apport-collected

** Description changed:

  When I upgrade my laptop (ASUSTeK COMPUTER INC. ZenBook
  UX450FDX_UX480FD/UX450FDX, BIOS UX450FDX.307 07/05/2019) to the latest
  BIOS (UX450FDX.313), the laptop keeps getting events to change the
  display mode (FN+F8), when having an external monitor connected this
  makes the laptop unusable, as the gnome mode selector keeps popping up.
  When not using an external monitor it seriously hinders/slows down
  keyboard input.
  
  When I revert back to the previous BIOS (UX450FDX.307) everything is
  fine again. What's odd is that when I use the FN+F8 button now I don't
  get this gnome mode selector, it just changes the mode right away.
  
  I'm guessing this is a bug in the kernel asus-wmi driver. I checked the
  history of the kernel for the file "drivers/platform/x86/asus-wmi.c",
  but I don't see anything that could have fixed this in 5.3+ kernels.
  
  I'm willing to upgrade bios/kernel and/or test experimental drivers in
  order to fix this.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-5.3.0-42-generic 5.3.0-42.34~18.04.1
  ProcVersionSignature: Ubuntu 5.3.0-42.34~18.04.1-generic 5.3.18
  Uname: Linux 5.3.0-42-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.12
  Architecture: amd64
  Date: Sat Mar 21 13:45:47 2020
  InstallationDate: Installed on 2019-05-01 (324 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  SourcePackage: linux-signed-hwe
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.12
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jeroen     2488 F.... pulseaudio
+  /dev/snd/controlC0:  jeroen     2488 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-05-01 (324 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
+ MachineType: ASUSTeK COMPUTER INC. ZenBook UX450FDX_UX480FD
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-42-generic 
root=UUID=2dd2545f-ebe3-4b15-9fc0-581e3b760d31 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.3.0-42.34~18.04.1-generic 5.3.18
+ RelatedPackageVersions:
+  linux-restricted-modules-5.3.0-42-generic N/A
+  linux-backports-modules-5.3.0-42-generic  N/A
+  linux-firmware                            1.173.16
+ Tags:  bionic
+ Uname: Linux 5.3.0-42-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: docker plugdev sudo
+ WifiSyslog:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 07/05/2019
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: UX450FDX.307
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX450FDX
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX450FDX.307:bd07/05/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX450FDX_UX480FD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX450FDX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: ZenBook
+ dmi.product.name: ZenBook UX450FDX_UX480FD
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1868374/+attachment/5339657/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1868374

Title:
  Asus WMI hotkey driver bug: External display mode button seems "stuck"
  on the latest bios

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