[Bug 1868625] Re: can't upgrade from 18.04 to 19.10

2020-05-23 Thread Launchpad Bug Tracker
[Expired for ubuntu-release-upgrader (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: Incomplete => Expired

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Title:
  can't upgrade from 18.04 to 19.10

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[Bug 1868625] Re: can't upgrade from 18.04 to 19.10

2020-03-24 Thread Brian Murray
Its worth noting that upgrading from 18.04 to 19.10 is supported see bug
1497024 for background information.

The AptLog indicates that there was at a minimum a problem with graphics
drivers you have installed from a PPA, although if you only purge that
PPA you may encounter other issues.

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Title:
  can't upgrade from 18.04 to 19.10

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[Bug 1868625] Re: can't upgrade from 18.04 to 19.10

2020-03-23 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make
Ubuntu better.

Ubuntu 18.04 LTS has two tested & supported upgrade paths.
(1) Firstly to the next release, ie. Ubuntu 18.10. Closed now because 18.10 is 
EOL
(2) Secondly to the next LTS release, once 20.04.1 has been released; (likely 
August 2020) and isn't available yet.

The error message you obtained also says

"* Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge
package to remove software from a Launchpad PPA and
try the upgrade again."

which is your reason it appears. I picked a package listed in the
VarLogDistupgradeAptLog and explore on packages.ubuntu.com, and you have
a package that isn't from a Ubuntu source (bluez from PPA; a 3rd party
source).  The error message I believe is exact, as you haven't removed
3rd party PPA & unofficial sources in your attempt to release-upgrade on
your chosen untested & unsupported path.

I've marked this incomplete, as you haven't followed the instructions of
the error message; or remove all 3rd party software before upgrade to
proceed.

Also for best results I suggest sticking to tested & supported upgrade
paths.  If you believe I'm in error, you can return status to 'New'
after leaving a message explaining why, or what I've missed.

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: New => Incomplete

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Title:
  can't upgrade from 18.04 to 19.10

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