[Bug 1869062] Re: Acer Aspire 7715 microphone not detected

2020-05-24 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Acer Aspire 7715  microphone not detected

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[Bug 1869062] Re: Acer Aspire 7715 microphone not detected

2020-03-25 Thread Brian Foster
Follow-up to #2 (again, please note I am NOT the originator of this
report).

Searching through some old notes/logs, I found the attached information
about _my_ WiFi H/W (excerpted and slightly redacted because I have not
checked the complete notes/logs for sensitive information).  Abbreviated
summary (from `hwinfo --all', see attachment for more details):


13: PCI 300.0: 0282 WLAN controller
   [...]
  Model: "Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter"
  Vendor: pci 0x168c "Qualcomm Atheros"
  Device: pci 0x0042 "QCA9377 802.11ac Wireless Network Adapter"
  SubVendor: pci 0x11ad "Lite-On Communications Inc"
  SubDevice: pci 0x0806
  Revision: 0x30
  Driver: "ath10k_pci"
  Driver Modules: "ath10k_pci"
  Device File: wlp3s0
  Features: WLAN
  Memory Range: 0xf080-0xf09f (rw,non-prefetchable)
  IRQ: 47 (1789 events)
  HW Address: [REDACTED]
  Permanent HW Address: [REDACTED (same)]
  Link detected: yes
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 
108 112 116 120 124 128 132 136 140
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 
2.462 2.467 2.472 5.18 5.2 5.22 5.24 5.26 5.28 5.3 5.32 5.5 5.52 5.54 5.56 5.58 
5.6 5.62 5.64 5.66 5.68 5.7
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v168Cd0042sv11ADsd0806bc02sc80i00"
  Driver Info #0:
Driver Status: ath10k_pci is active
 [...]

Unfortunately, the (less likely to be detected) builtin USB Bluetooth
was not detected.  ;-(

** Attachment added: "Assorted WiFi-related excerpts from notes/logs of 
Jan-2020"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1869062/+attachment/5341708/+files/Aspire-E17-WiFi.txt

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Title:
  Acer Aspire 7715  microphone not detected

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[Bug 1869062] Re: Acer Aspire 7715 microphone not detected

2020-03-25 Thread Brian Foster
NOTE:  I am NOT the originator of this bug report,
   but have a similar(? identical?) problem.

My machine is an Acer Aspire E17 E5-722-425Q,
and the built-in microphone (and also the mouse pad)
has never(?) been detected.  (Since I use a USB mouse
and a USB headset-with-microphone, neither problem has
ever bothered me in the slightest.)

Sometimes, the built-in WiFi is not detected (as is the
case at the moment), and, usually, the built-in Bluetooth
is not detected (also the case at the moment).  However,
I *have* observed that, at least in the case of the WiFi
(the Bluetooth is not-so-clear) it seems to be related
to the temperature (especially the external (ambient,
i.e., room temperature)).

Whilst no measurements have been made, if the ambient
temperature is sufficiently cool (cold, actually, PROBABLY
less than 10 degrees Celsius (estimated)), the WiFi is
frequently detected.  When it is warm, it is much more
hit-and-miss.  (There are some circumstantial reasons to
think, for both the WiFi and Bluetooth (both are USB),
that if there certain unclear external USB devices are also
attached when the system is booted, than one or both is
detected.  Apologies for being quite vague here, I have
never tried to confirm or characterise this incidental
observation.)

Attached is the RAW report generated by apport-cli(1);
I do not know how to automagically append it to a bug
which I did not originally create.  However, please
note that, at the moment, neither the built-in USB WiFi
nor the built-in USB Bluetooth is currently detected
(and the ambient temperature is currently quite warm).

** Attachment added: "1869062"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1869062/+attachment/5341699/+files/1869062

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Title:
  Acer Aspire 7715  microphone not detected

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