[Bug 1870946] Re: iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] subsystem [8086:4080]

2020-06-06 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
  [8086:2723] subsystem [8086:4080]

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Re: [Bug 1870946] Re: iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] subsystem [8086:4080]

2020-04-07 Thread max m
hmm, it was "off" in the settings.

So I tried turning it on and connecting to my bluetooth speaker to see
what would happen, and the dmesg output looks like a mess (attached).

The interface says the device is connected but it doesn't show up in
pavucontrol.

I'll try version 50 of the driver later today and report back

On Tue, Apr 7, 2020, at 5:59 AM, You-Sheng Yang wrote:
> I also noticed in your WifiSyslog.txt it has:
> 
>   kernel: Bluetooth: hci0: command 0xfc09 tx timeout
> 
> Does this Dell 7740 have Bluetooth functioning at all time?
> 
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> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1870946
> 
> Title:
>   iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
>   [8086:2723] subsystem [8086:4080]
> 
> Status in linux package in Ubuntu:
>   Incomplete
> 
> Bug description:
>   0
> 
>   I'm running an up-to-date version of the dev branch and have had a
>   problem since I first installed it.
> 
>   I'm on a new Dell Precision 7740, with:
> 
>   Intel i9-9880H
> 
>   Radeon Pro WX 3200
> 
>   and network card is:
> 
>   Intel Wi-Fi 6 AX200 2x2 .11ax 160MHz + Bluetooth 5.0 Driver
> 
>   I'm getting a bunch of problems. Packet loss varies from 15%-35%,
>   often I can't load anything when I'm on wifi. Also sometimes `ping`
>   errors out with:
> 
>   From 192.168.1.247 icmp_seq=138 Destination Host Unreachable
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: linux-modules-extra-5.4.0-21-generic 5.4.0-21.25
>   ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
>   Uname: Linux 5.4.0-21-generic x86_64
>   NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>   ApportVersion: 2.20.11-0ubuntu21
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  max8466 F pulseaudio
>/dev/snd/pcmC0D0p:   max8466 F...m pulseaudio
>/dev/snd/controlC1:  max8466 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Apr  5 11:57:32 2020
>   InstallationDate: Installed on 2020-03-13 (23 days ago)
>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200309)
>   IwConfig:
>wlp112s0  no wireless extensions.
>
>eno1  no wireless extensions.
>
>lono wireless extensions.
>   MachineType: Dell Inc. Precision 7740
>   ProcEnviron:
>TERM=xterm-256color
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/usr/bin/fish
>   ProcFB:
>0 i915drmfb
>1 amdgpudrmfb
>   ProcKernelCmdLine: 
> BOOT_IMAGE=/BOOT/ubuntu_igsmls@/vmlinuz-5.4.0-21-generic 
> root=ZFS=rpool/ROOT/ubuntu_igsmls ro quiet splash vt.handoff=1
>   RelatedPackageVersions:
>linux-restricted-modules-5.4.0-21-generic N/A
>linux-backports-modules-5.4.0-21-generic  N/A
>linux-firmware1.187
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/10/2019
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.6.0
>   dmi.board.name: 0FRKPX
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias: 
> dmi:bvnDellInc.:bvr1.6.0:bd12/10/2019:svnDellInc.:pnPrecision7740:pvr:rvnDellInc.:rn0FRKPX:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: Precision
>   dmi.product.name: Precision 7740
>   dmi.product.sku: 0927
>   dmi.sys.vendor: Dell Inc.
> 
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>

** Attachment added: "dmesg | grep iwlwifi.log"
   
https://bugs.launchpad.net/bugs/1870946/+attachment/5348842/+files/dmesg%20%7C%20grep%20iwlwifi.log

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Title:
  iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
  [8086:2723] subsystem [8086:4080]

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[Bug 1870946] Re: iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] subsystem [8086:4080]

2020-04-07 Thread You-Sheng Yang
So AX200 loads firmware iwlwifi-cc-a0-*.ucode, and that is currently of
rev 48 from commit 40e4162adfc9 ("iwlwifi: update FWs to core45-152
release") in Bionic/Eoan/Focal and korg/master HEAD. Updating fw from
these places won't help. However, could you test rev 50 from iwlwifi
/linux-firmware[1]?

By the way, I got a laptop with same AX200 [8086:2723] subsystem
[8086:4080], running exactly the same kernel 5.4.0-21-generic and linux-
firmware 1.187 but still cannot reproduce your problem, maybe you'll
need to report this issue to iwlwifi upstream as well. See [2].

[1]: 
https://git.kernel.org/pub/scm/linux/kernel/git/iwlwifi/linux-firmware.git/plain/iwlwifi-cc-a0-50.ucode
[2]: 
https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi/debugging#how_to_report

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
  [8086:2723] subsystem [8086:4080]

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[Bug 1870946] Re: iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] subsystem [8086:4080]

2020-04-07 Thread You-Sheng Yang
I also noticed in your WifiSyslog.txt it has:

  kernel: Bluetooth: hci0: command 0xfc09 tx timeout

Does this Dell 7740 have Bluetooth functioning at all time?

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Title:
  iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
  [8086:2723] subsystem [8086:4080]

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[Bug 1870946] Re: iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] subsystem [8086:4080]

2020-04-05 Thread You-Sheng Yang
** Tags added: hwe-networking-wifi ubuntu-certified

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Title:
  iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
  [8086:2723] subsystem [8086:4080]

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[Bug 1870946] Re: iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] subsystem [8086:4080]

2020-04-05 Thread You-Sheng Yang
Seem an Ubuntu certificated
https://certification.ubuntu.com/hardware/201904-26954

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Title:
  iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
  [8086:2723] subsystem [8086:4080]

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[Bug 1870946] Re: iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] subsystem [8086:4080]

2020-04-05 Thread You-Sheng Yang
** Summary changed:

- iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
+ iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200 [8086:2723] 
subsystem [8086:4080]

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Title:
  iwlwifi breaking on dell precision 7740 with Intel Wi-Fi 6 AX200
  [8086:2723] subsystem [8086:4080]

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