[Bug 1875698] Re: Touchpad doesnt responds at all

2020-07-03 Thread Kai-Heng Feng
Is `hid-multitouch` blacklisted?

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Title:
  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-07-03 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-05-04 Thread Shreyas Songirkar
** Description changed:

  There's no touchpad device shown on running xinput list command, I'm also 
attaching ScreenShot of the output for xinput list.
  I tried installing Synaptics touchpad drivers but it disables all 
devices,such as keyboard, external mouse,etc. only enabling touchpad working 
totally fine.
- --- 
+ ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  shreyas1883 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  shreyas1883 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-07-01 (302 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: Dell Inc. Inspiron 5567
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic 
root=UUID=d59dd119-a160-452e-9fcf-c11f06434de8 ro i18042.reset quiet splash 
vt.handoff=1
  ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
  RelatedPackageVersions:
-  linux-restricted-modules-5.3.0-46-generic N/A
-  linux-backports-modules-5.3.0-46-generic  N/A
-  linux-firmware1.173.17
+  linux-restricted-modules-5.3.0-46-generic N/A
+  linux-backports-modules-5.3.0-46-generic  N/A
+  linux-firmware1.173.17
  Tags:  bionic
  Uname: Linux 5.3.0-46-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom chrome-remote-desktop dip kvm lpadmin plugdev 
sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/22/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.8
  dmi.board.name: 05VRRG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.8:bd05/22/2019:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn05VRRG:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5567
  dmi.product.sku: 0767
  dmi.sys.vendor: Dell Inc.

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-05-04 Thread Shreyas Songirkar
Dmesg.log for boot parameter
BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic 
root=UUID=d59dd119-a160-452e-9fcf-c11f06434de8 ro i18042.reset quiet 
"dyndbg=file drivers/input/* +pt; file drivers/hid/* +pt" hid.debug=1 
i2c-hid.debug=1 log_buf_len=32M


** Attachment added: "dmesg.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875698/+attachment/5366013/+files/dmesg.log

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-05-04 Thread Shreyas Songirkar
I'm attaching the dmesg log for the above boot parameter "dyndbg='file 
drivers/input/* +pt; file drivers/hid/* +pt' hid.debug=1 i2c-hid.debug=1 
log_buf_len=32M", also appending above parameter didn't worked !!
Just to clear, im appending the above parameter to 

GRUB_CMDLINE_LINUX_DEFAULT="i18042.reset quiet dyndbg='file drivers/input/* 
+pt; file drivers/hid/* +pt' hid.debug=1 i2c-hid.debug=1 log_buf_len=32M"
 
and not to 

GRUB_CMDLINE_LINUX=""

Thank you.

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-05-03 Thread You-Sheng Yang
So somehow your system does have an i2c-DELL0767 touchpad, and it failed
to successfully enable it. Could you please have another try with
following boot parameters and upload dmesg log for further inspection?

  dyndbg='file drivers/input/* +pt; file drivers/hid/* +pt' hid.debug=1
i2c-hid.debug=1 log_buf_len=32M

Yes, without that "psmouse.synaptics_intertouch=1".

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-05-02 Thread Shreyas Songirkar
Hello, Appending above "psmouse.synaptics_intertouch=1 hid.debug=1 
i2c-hid.debug=1 log_buf_len=32M" worked on the first restart quite 
properly,there showed a touchpad driver on xinput list cmd, but some issues 
continued at that point-
1) pointer moved automatically for a while
2) Suddenly stopped working for a while.
3) Suddenly pointer disappered.
And now again, on reboot the touchpad isn't working at all, same issue is there 
even on appending the line, again.Also, no touchpad driver is shown 
Attaching the dmesg.log PFA.


** Attachment added: "dmesg.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875698/+attachment/5365058/+files/dmesg.log

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-30 Thread You-Sheng Yang
Hi, could you inject one more parameter to comment #17 and attach the
log again:

  psmouse.synaptics_intertouch=1 hid.debug=1 i2c-hid.debug=1
log_buf_len=32M

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-30 Thread Shreyas Songirkar
PFA log file for the cmd you mentioned.

** Attachment added: "dmesg.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875698/+attachment/5363981/+files/dmesg.log

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-30 Thread You-Sheng Yang
You may redirect the outputs to a file and attach that file instead.
That will preserve all the lines:

  journalctl -b > dmesg.log

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-30 Thread Shreyas Songirkar
Above cmd goes on printing 1 line each on pressing enter, so I have
posted first 400 lines on executing the above cmd.

Thank you for your respone.

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-30 Thread Shreyas Songirkar
journalctl -b
-- Logs begin at Mon 2019-09-16 18:50:25 IST, end at Thu 2020-04-30 17:05:28 IST
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: microcode: microcode updated early
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: Linux version 5.3.0-46-generic (bu
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: Command line: BOOT_IMAGE=/boot/vml
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: KERNEL supported cpus:
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   Intel GenuineIntel
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   AMD AuthenticAMD
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   Hygon HygonGenuine
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   Centaur CentaurHauls
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   zhaoxin   Shanghai  
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: xstate_offset[2]:  576, x
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: xstate_offset[3]:  832, x
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: xstate_offset[4]:  896, x
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Enabled xstate features 0
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-provided physical RAM map:
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 0x
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 0x00058000
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 0x00059000
lines 1-23...skipping...
 Logs begin at Mon 2019-09-16 18:50:25 IST, end at Thu 2020-04-30 17:05:28 IST. 
--
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: microcode: microcode updated 
early to revision 0xca, date = 2019-09-26
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: Linux version 5.3.0-46-generic 
(buildd@lcy01-amd64-013) (gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)) 
#38~18.04.1-Ubuntu SMP Tue Mar 31 04:17:56 UTC 2020 
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: Command line: 
BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic 
root=UUID=d59dd119-a160-452e-9fcf-c11f06434de8 ro i18042.reset quiet splash 
hid.debug=1 i2c-hid.debug=
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: KERNEL supported cpus:
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   Intel GenuineIntel
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   AMD AuthenticAMD
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   Hygon HygonGenuine
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   Centaur CentaurHauls
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel:   zhaoxin   Shanghai  
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
0x001: 'x87 floating point registers'
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
0x002: 'SSE registers'
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
0x004: 'AVX registers'
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
0x008: 'MPX bounds registers'
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Supporting XSAVE feature 
0x010: 'MPX CSR'
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: xstate_offset[2]:  576, 
xstate_sizes[2]:  256
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: xstate_offset[3]:  832, 
xstate_sizes[3]:   64
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: xstate_offset[4]:  896, 
xstate_sizes[4]:   64
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: x86/fpu: Enabled xstate features 
0x1f, context size is 960 bytes, using 'compacted' format.
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-provided physical RAM map:
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x-0x00057fff] usable
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x00058000-0x00058fff] reserved
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x00059000-0x0009efff] usable
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x0009f000-0x0009] reserved
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x0010-0x750b] usable
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x750c-0x750c0fff] ACPI NVS
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x750c1000-0x750c1fff] reserved
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x750c2000-0x7a305fff] usable
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x7a306000-0x7a67dfff] reserved
Apr 30 13:34:31 shreyas-Inspiron-5567 kernel: BIOS-e820: [mem 
0x7a67e000-0x7a6bcfff] ACPI 

[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-29 Thread You-Sheng Yang
Please append following kernel boot parameters, reboot and attach output
of `journalctl -b`:

  hid.debug=1 i2c-hid.debug=1 log_buf_len=32M

For detailed steps, please see https://askubuntu.com/questions/19486
/how-do-i-add-a-kernel-boot-parameter

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  Touchpad doesnt responds at all

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-29 Thread You-Sheng Yang
** Tags added: hwe-touchpad

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[Bug 1875698] Re: Touchpad doesnt responds at all

2020-04-28 Thread Shreyas Songirkar
apport information

** Tags added: apport-collected bionic

** Description changed:

  There's no touchpad device shown on running xinput list command, I'm also 
attaching ScreenShot of the output for xinput list.
  I tried installing Synaptics touchpad drivers but it disables all 
devices,such as keyboard, external mouse,etc. only enabling touchpad working 
totally fine.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.14
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  shreyas1883 F pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-07-01 (302 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
+ MachineType: Dell Inc. Inspiron 5567
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic 
root=UUID=d59dd119-a160-452e-9fcf-c11f06434de8 ro i18042.reset quiet splash 
vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
+ RelatedPackageVersions:
+  linux-restricted-modules-5.3.0-46-generic N/A
+  linux-backports-modules-5.3.0-46-generic  N/A
+  linux-firmware1.173.17
+ Tags:  bionic
+ Uname: Linux 5.3.0-46-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom chrome-remote-desktop dip kvm lpadmin plugdev 
sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/22/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.2.8
+ dmi.board.name: 05VRRG
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.8:bd05/22/2019:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn05VRRG:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: Inspiron
+ dmi.product.name: Inspiron 5567
+ dmi.product.sku: 0767
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1875698/+attachment/5362715/+files/AlsaInfo.txt

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