[Bug 1879020] Re: Mouse pointer keeps flashing while fractional scaling is enabled

2020-05-19 Thread Swift Lee
well I have to correct the trigger of this bug
The Fractional Scaling will not cause this problem. Once I connect to an 
external monitor, the mouse pointer starts flashing.

** Attachment added: "VID_20200520_133047.mp4"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1879020/+attachment/5374484/+files/VID_20200520_133047.mp4

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Title:
  Mouse pointer keeps flashing/disappearing when an external monitor is
  connected

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[Bug 1879020] Re: Mouse pointer keeps flashing while fractional scaling is enabled

2020-05-19 Thread Swift Lee
apport information

** Tags added: apport-collected third-party-packages

** Description changed:

  I'm running 20.04 LTS on Surface Book 2 15',and I connect a external display 
via USB-C dock. I need to use different scaling settings for different 
monitors, so I enabled Fractional Scaling. After that the mouse pointer starts 
flashing all the time, especially in some system apps like settings.
   The internal display is 200% scaling and 100% for the external one.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-01-11 (129 days ago)
+ InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
+ Package: gnome-shell 3.36.2-1ubuntu1~20.04.1 [origin: unknown]
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
+ RelatedPackageVersions: mutter-common 3.36.2-1ubuntu1~20.04.1
+ Tags: third-party-packages focal
+ Uname: Linux 5.4.0-31-generic x86_64
+ UnreportableReason: This is not an official Ubuntu package. Please remove any 
third party package and try again.
+ UpgradeStatus: Upgraded to focal on 2020-05-16 (4 days ago)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1879020/+attachment/5374462/+files/Dependencies.txt

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Title:
  Mouse pointer keeps flashing while fractional scaling is enabled

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[Bug 1879020] Re: Mouse pointer keeps flashing while fractional scaling is enabled

2020-05-18 Thread Daniel van Vugt
If you can, please also attach a video of the problem.

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Title:
  Mouse pointer keeps flashing while fractional scaling is enabled

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[Bug 1879020] Re: Mouse pointer keeps flashing while fractional scaling is enabled

2020-05-18 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:

  apport-collect 1879020

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Package changed: mutter (Ubuntu) => gnome-shell (Ubuntu)

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

** Tags added: cursor

** Tags added: multimonitor xrandr-scaling

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Title:
  Mouse pointer keeps flashing while fractional scaling is enabled

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[Bug 1879020] Re: Mouse pointer keeps flashing while fractional scaling is enabled

2020-05-17 Thread Paul White
** Tags added: focal

** Package changed: ubuntu => mutter (Ubuntu)

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Title:
  Mouse pointer keeps flashing while fractional scaling is enabled

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[Bug 1879020] Re: Mouse pointer keeps flashing while fractional scaling is enabled

2020-05-16 Thread lotuspsychje
Please if you file a bug on ubuntu, use ubuntu-bug package from terminal
to pull more relevant system info into your bug and the developers
are able to debug a better way.

You can still apport-collect 1879020 in this stage to pull your info
into this existing bug, thank you!

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Title:
  Mouse pointer keeps flashing while fractional scaling is enabled

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[Bug 1879020] Re: Mouse pointer keeps flashing while fractional scaling is enabled

2020-05-15 Thread Ubuntu Foundations Team Bug Bot
Thank you for taking the time to report this bug and helping to make
Ubuntu better.  It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general.  It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
about it.  You can find some hints about determining what package your
bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit
https://bugs.launchpad.net/ubuntu/+bug/1879020/+editstatus and add the
package name in the text box next to the word Package.

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: bot-comment

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Title:
  Mouse pointer keeps flashing while fractional scaling is enabled

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