[Bug 1883831] Re: my laptop screen crashes when i take my laptop with one hand in some positios , the display have multiple rectangle with white gray and pixels , after restart it is normal , this was

2020-08-16 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  my laptop screen crashes when i take my laptop with one hand in some
  positios , the display have multiple rectangle with white gray and
  pixels , after restart it is normal ,this was happen for two
  times.Yesterday and today

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[Bug 1883831] Re: my laptop screen crashes when i take my laptop with one hand in some positios , the display have multiple rectangle with white gray and pixels , after restart it is normal , this was

2020-06-17 Thread Daniel van Vugt
Please attach a photo of the problem, but also...

Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

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Title:
  my laptop screen crashes when i take my laptop with one hand in some
  positios , the display have multiple rectangle with white gray and
  pixels , after restart it is normal ,this was happen for two
  times.Yesterday and today

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[Bug 1883831] Re: my laptop screen crashes when i take my laptop with one hand in some positios , the display have multiple rectangle with white gray and pixels , after restart it is normal , this was

2020-06-17 Thread Olivier Tilloy
** Package changed: firefox (Ubuntu) => gnome-shell (Ubuntu)

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Title:
  my laptop screen crashes when i take my laptop with one hand in some
  positios , the display have multiple rectangle with white gray and
  pixels , after restart it is normal ,this was happen for two
  times.Yesterday and today

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Re: [Bug 1883831] Re: my laptop screen crashes when i take my laptop with one hand in some positios , the display have multiple rectangle with white gray and pixels , after restart it is normal , this

2020-06-17 Thread Stancu Gabriel
Thanks for prompt answer, no is not on Firefox, is entire display. If this will 
happen again i will send a video. Have a nice day, Gabriel. 
On Wednesday, June 17, 2020, 03:01:36 PM GMT+3, Olivier Tilloy 
<1883...@bugs.launchpad.net> wrote:  
 
 Thanks for the report. Is this firefox that crashes, or the entire
desktop?

Can you maybe record a video of the problem and attach it here?

** Changed in: firefox (Ubuntu)
      Status: New => Incomplete

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report.
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Title:
  my laptop screen crashes when i take my laptop with one hand in some
  positios , the display have multiple rectangle with white gray and
  pixels , after restart it is normal ,this was happen for two
  times.Yesterday and today

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  My screen laptop crashes when i take my laptop with one hand or some 
positions, this was happen for two times , yesterday and today . All display is 
with white and gray rectangle with pixels.
  Thanks. Gabriel. I have ubuntu 20.02

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: firefox 77.0.1+build1-0ubuntu0.20.04.1
  ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
  Uname: Linux 5.4.0-37-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  gabriel    1705 F pulseaudio
  BuildID: 2020060727
  CasperMD5CheckResult: skip
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 17 08:20:16 2020
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:731
  DefaultProfilePrefSources: prefs.js
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  ExecutablePath: /usr/lib/firefox/firefox
  ForcedLayersAccel: False
  InstallationDate: Installed on 2020-05-14 (33 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  IpRoute:
  default via 192.168.8.1 dev wlo1 proto dhcp metric 600 
  169.254.0.0/16 dev wlo1 scope link metric 1000 
  172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 
  172.18.0.0/16 dev br-65afbb722696 proto kernel scope link src 172.18.0.1 
linkdown 
  192.168.8.0/24 dev wlo1 proto kernel scope link src 192.168.8.111 metric 600
  Profile0Extensions: extensions.sqlite corrupt or missing
  Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  Profile0Locales: extensions.sqlite corrupt or missing
  Profile0PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:731
  Profile0PrefSources: prefs.js
  Profile0Themes: extensions.sqlite corrupt or missing
  Profiles:
  Profile1 (Default) - LastVersion=76.0.1/20200507114007 (Out of date)
  Profile0 - LastVersion=77.0.1/2020060727 (In use)
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/20/2019
  dmi.bios.vendor: AMI
  dmi.bios.version: F.09
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 86C9
  dmi.board.vendor: HP
  dmi.board.version: 56.31
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAMI:bvrF.09:bd12/20/2019:svnHP:pnHPLaptop15s-fq1xxx:pvr:rvnHP:rn86C9:rvr56.31:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Notebook
  dmi.product.name: HP Laptop 15s-fq1xxx
  dmi.product.sku: 8PQ82EA#AKE
  dmi.sys.vendor: HP

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Title:
  my laptop screen crashes when i take my laptop with one hand in some
  positios , the display have multiple rectangle with white gray and
  pixels , after restart it is normal ,this was happen for two
  times.Yesterday and today

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1883831/+subscriptions

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[Bug 1883831] Re: my laptop screen crashes when i take my laptop with one hand in some positios , the display have multiple rectangle with white gray and pixels , after restart it is normal , this was

2020-06-17 Thread Olivier Tilloy
Thanks for the report. Is this firefox that crashes, or the entire
desktop?

Can you maybe record a video of the problem and attach it here?

** Changed in: firefox (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1883831

Title:
  my laptop screen crashes when i take my laptop with one hand in some
  positios , the display have multiple rectangle with white gray and
  pixels , after restart it is normal ,this was happen for two
  times.Yesterday and today

To manage notifications about this bug go to:
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