[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-07 Thread Kai-Chuan Hsieh
reply #30, Agree, I think we should add GUI option for user to set it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: Some external 4K monitor is not working properly To manage notif

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-07 Thread Daniel van Vugt
Yeah the world is full of subtle connection problems. In this particular case, dropping back to 8bpc would fix it. But I'm not sure how we would detect that automatically, or if it's even the right thing to do in most cases. -- You received this bug notification because you are a member of Ubuntu

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-07 Thread Daniel van Vugt
I guess Windows is good at compatibility and defaulting to 8bpc is safe. But unless we have a GUI that allows users to then select 10bpc, defaulting to 8bpc is not something we should do. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-07 Thread Daniel van Vugt
Yeah the world is full of subtle connection problems. In this particular case, dropping back to 8bps would fix it. But I'm not sure how we would detect that, or if it's even the right thing to do in most cases. -- You received this bug notification because you are a member of Ubuntu Bugs, which i

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-07 Thread Shih-Yuan Lee
Regaring comment #26, I am using PX UH-1.2MX HDMI 2.0 certified Premium High Speed cable so the cable's quality should not be a problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title:

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-07 Thread Shih-Yuan Lee
My monitor is EDID 1.3 and it has the same problem. edid-decode (hex): 00 ff ff ff ff ff ff 00 41 0c 8f c1 bd 07 00 00 08 1d 01 03 80 3c 22 78 2a 67 a1 a5 55 4d a2 27 0e 50 54 bf ef 00 d1 c0 b3 00 95 00 81 80 81 40 81 c0 01 01 01 01 4d d0 00 a0 f0 70 3e 80 30 20 35 00 55 50 21 00 00 1a a3 66

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-07 Thread Daniel van Vugt
Thanks that does seem to be an old EDID v1.3 with no defined bit depth. But there are some vendor-specific blocks there that do advertise support for 10bpc and 12bpc. In this case I think it's correct to try and default to 10bpc or 12bpc. It's probably only the cable or dongle letting it down. I w

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Kai-Chuan Hsieh
Upload the problem edid. ** Attachment added: "edid of the display with problem" https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1890772/+attachment/5399493/+files/edid-problem -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ub

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Daniel van Vugt
I forgot a display signal doesn't include any alpha channel, so yeah 8 bpc will require less bandwidth than 10 bpc. The maximum capability of the monitor should be advertised in its EDID. At least modern monitors do. You can check it using the 'edid-decode' command and grepping for 'bits per prima

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Kai-Chuan Hsieh
** Description changed: The bug is originated from, https://bugs.launchpad.net/somerville/+bug/1887915/ https://bugs.launchpad.net/somerville/+bug/1886778 It has some problem when user connect to external 4K monitor with refresh rate 60. The problem can be solved by lower the bpc, or

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Kai-Chuan Hsieh
reply #20 yes, Daniel. Originally, the display would like to use 10 bpc. but it is failed with some dongle. However, we found that, it uses 8bit color depth on Windows. We wonder if Windows has done some magic for enhancing compatibilty. Maybe we can also discuss if we can have some implementat

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Daniel van Vugt
Note also that if you did have a machine that required: xrandr --output DP-3 --set "max bpc" 8 on a 4K 60Hz display then that may indicate a bandwidth problem. Maybe a limitation of the cable. Does a max bpc of 10 also work? What values don't work? -- You received this bug notification becaus

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Daniel van Vugt
There doesn't seem to be any external monitor connected to this machine, or any 'DP-3' connector. Please attach 'xrandr --verbose' info with a monitor connected showing the problem, or please open a new bug from the affected machine. ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** C

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Shih-Yuan Lee
** Also affects: oem-priority Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: Some external 4K monitor is not working properly To manage not

[Bug 1890772] Re: Some external 4K monitor is not working properly

2020-08-06 Thread Kai-Chuan Hsieh
apport information ** Tags added: apport-collected focal third-party-packages ubuntu ** Description changed: The bug is originated from, https://bugs.launchpad.net/somerville/+bug/1887915/ https://bugs.launchpad.net/somerville/+bug/1886778 It has some problem when user connect to exte