Those are both different issues to this. To make the debugging process
clear please open new bugs for each of those.
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Title:
[amdgpu] Screen
I would also like to add that the night light function and HDMI external
monitors seem to work in windows if I select to boot into that OS.
Thanks.
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Hi Daniel, the driver that I have with ubuntu's support (the one that is
downloaded automatically) is giving me some problems. No freezes yet
(it's been around 6 hours).
The first problem is that the display does not seem to be claimed.
blaise@blaise-VivoBook2:~$ sudo lshw -c video
[sudo]
Yes, but you would first need to uninstall the driver you installed from
the AMD website. And I don't know how to do that.
Alternatively, reinstall Ubuntu from scratch. If you find Ubuntu 20.04
doesn't support the GPU then maybe try Ubuntu 20.10 (although that one
is only supported until July
Is there a way to get a driver that you do support? Thanks so much.
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Title:
[amdgpu] Screen freeze with AMD/ATI Renoir
To manage notifications
Oh. Indeed it looks like your amdgpu kernel driver is a custom install:
DkmsStatus:
amdgpu, 5.6.0.15-1098277, 5.4.0-51-generic, x86_64: installed
amdgpu, 5.6.0.15-1098277, 5.4.0-52-generic, x86_64: installed
Sorry, that makes it something we can't support. :(
** Changed in: linux (Ubuntu)
Interesting. When I installed ubuntu I had to install it from the Amd
website or else I was stuck with poor gpu functionality.
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Title:
[amdgpu]
It doesn't show up because it's not "additional". It's open source and
included with Ubuntu.
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Title:
[amdgpu] Screen freeze with AMD/ATI Renoir
Thanks Daniel. I will uninstall and reinstall my amd driver. Is there a
reason that the AMD driver does not show up in the ubuntu additional
drivers app and is there a way that I can get one to appear there? What
other recommendations might you have? Thanks so much
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Crash from ubuntu on wayland
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+attachment/5433515/+files/prevboot.txt
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Wow, thanks. Finally success in comment #28 which shows amdgpu kernel
errors and then:
Nov 10 11:45:58 blaise-vivo gnome-shell[1908]: amdgpu: command stream overflowed
Nov 10 11:45:58 blaise-vivo gnome-shell[1908]: GNOME Shell crashed with signal
11
So it sounds like the problem is originating
Another ubuntu crash. This attached file is not ubuntu on wayland. (This
is the third crash of the morning, so I am switching back to ubuntu on
wayland)
** Attachment added: "prevboot.txt"
To reiterate, the prevboot1.txt. and prevboot2.txt posted today,
11/10/20, are from ubuntu. And prevboot.txt, posted 11/10/20, is from
ubuntu on wayland.
** Attachment added: "prevboot2.txt"
Can't seem to replicate the crashes from comment #24-#26. Will update if
this changes.
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Title:
[amdgpu] Screen freeze
To manage notifications
Crash from ubuntu on wayland
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+attachment/5433052/+files/prevboot.txt
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Switched to ubuntu (i.e. not ubuntu on wayland) after crash. There were
back to back crashes. After posting this, I will try to replicate it.
** Attachment added: "prevboot1.txt"
** Package changed: ubuntu => xserver-xorg-video-amdgpu (Ubuntu)
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Title:
[amdgpu] Screen freeze
To manage notifications about this bug go to:
Ok I have selected Ubuntu on Wayland. Comment #22 is from a freeze
before I selected this. Thanks.
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Title:
[amdgpu] Screen freeze
To manage
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5432026/+files/prevboot.txt
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Title:
[amdgpu]
Thanks. Unfortunately I still can't see any possible causes of a freeze
in those logs...
But I wonder if we can rule out Xorg. Please try selecting 'Ubuntu on
Wayland' from the login screen, just before you enter your password.
It's the button in the bottom right corner of the screen.
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** Attachment added: "prevboot1.txt"
https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5431158/+files/prevboot1.txt
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** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5431157/+files/prevboot.txt
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Title:
[amdgpu]
Still have not uninstalled the amdgpu (still awaiting response comment
#16)... Kind of need it for my school work
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5429503/+files/prevboot.txt
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Today's freeze, before uninstalling the driver
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5427983/+files/prevboot.txt
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Ok. And when uninstalled, just wait to see if it will freeze up (and if
it does, save to prevboot)? Or? Thanks
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Title:
[amdgpu] Screen freeze
Yes we would need you to uninstall the driver temporarily. Especially if
you did not get it from Ubuntu. Just as a test.
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Title:
[amdgpu] Screen
Thanks Daniel, and I will continue posting the prevboot files to see if
there is something that we can pinpoint. As for the amdgpu drivers,
those were not automatically detected when I installed ubuntu (that is,
if I go to the additional drivers, only the wifi chip is detected and
not the graphics
Thanks. There are two interesting things there:
* Lots of messages relating to:
profile="libreoffice-soffice" name="/opt/amdgpu/lib/...
so that suggests a driver issue triggered by LibreOffice.
* A kernel crash in rtl8821ce (wifi).
Unfortunately each issue occurs only once so I can't see
Back-to-back. Freezes. I wasn't meaning to try and freeze it again but I
did in a similar way, uploading image files to libreoffice impress. I
will keep uploading when they freeze. Thanks
** Attachment added: "prevboot.txt"
Today's freeze.
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5426145/+files/prevboot.txt
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Ok will do, thank you. I do only have three extensions (Desktop Icons,
Ubuntu AppIndicators, UbuntuDock), all of which are enabled. Thanks I
will run comment 4 again when the freeze happens again. Thanks.
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Thanks, that seems inconclusive right now. Please repeat the steps in
comment #4 a couple more times.
Please also open the 'Extensions' app and ensure you only have the three
Ubuntu extensions in there.
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Crashed this morning, while only my browser was up, right after booting
it up. Here is the resulting file from the #4 terminal command. Thanks.
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5425153/+files/prevboot.txt
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Names of files in /var/crash:
_opt_xoom_zoom.1000.crash (also .upload and .uploaded)
_usr_bin_nautilus.1000.crash (also .upload and .uploaded)
_usr_bin_software-properties-gtk.1000.crash (also .upload and .uploaded)
_usr_share_apport_dump_acpi_tables.py.1000.upload (ans .upload and .uploaded)
I
I should have made it clearer; please don't attach crash files to bugs.
We only need to know their file names right now. To see if any are
relevant to this bug.
Please also remember to run through the steps in comment #4.
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I will upload one of the many files that are in the /var/crash
directory. There are 12, 3 different files per crash. Let me know if you
want me to upload another or a different one.
** Attachment added: "crash file, today, located in /var/crash"
Please look in /var/crash for any crash files and tell us what you find.
Also, next time the freeze happens, please:
1. Wait 10 seconds.
2. Reboot.
3. Open Terminal and run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.
** Summary changed:
- Xorg freeze
+
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