[Bug 1914147]

2021-02-12 Thread Ryanvm
Comment on attachment 9197123
Bug 1679933 - Call EnsureNSSInitializedChromeOrContent() during nsHttpHandler 
initialization

Low-risk fix for a longstanding issue which can cause startup freezes in
some situations. Approved for 78.8esr.

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[Bug 1914147]

2021-02-12 Thread Catalin-sasca-z
Tried again reproducing this issue (following some leads from Bug
1689032 as well) in order to verify this on Firefox 85.0.2 and on ESR,
but had no luck.

Tried creating dirty profiles (adding addons, cache from websites, etc),
installing and uninstalling the browser, updating it over and over from
84.0.2 to 85.0.1, and we couldn't encounter any freezes. Tests were
performed on macOS 11.2, Ubuntu 20.04 and Windows 10.

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[Bug 1914147]

2021-02-12 Thread Bugzilla-mozilla-0
*** Bug 1691118 has been marked as a duplicate of this bug. ***

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[Bug 1914147]

2021-02-12 Thread Ryanvm
https://hg.mozilla.org/releases/mozilla-esr78/rev/54a6f821bf52

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[Bug 1914147]

2021-02-12 Thread Kershaw-6
Comment on attachment 9197123
Bug 1679933 - Call EnsureNSSInitializedChromeOrContent() during nsHttpHandler 
initialization

### ESR Uplift Approval Request
* **If this is not a sec:{high,crit} bug, please state case for ESR 
consideration**: Firefox could freeze on start up.
* **User impact if declined**: Firefox could freeze on start up.
* **Fix Landed on Version**: 86
* **Risk to taking this patch**: Low
* **Why is the change risky/not risky? (and alternatives if risky)**: The patch 
is already verified on 86.
* **String or UUID changes made by this patch**: N/A

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[Bug 1914147]

2021-02-12 Thread Kershaw-6
(In reply to Ryan VanderMeulen [:RyanVM] from comment #27)
> Is this worth taking on ESR78 to be safe?

OK, let's uplift this to ESR78 for safe.

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[Bug 1914147]

2021-02-12 Thread Ryanvm
Is this worth taking on ESR78 to be safe?

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[Bug 1914147]

2021-02-12 Thread Julien Cristau
https://hg.mozilla.org/releases/mozilla-release/rev/f48eab99cc33

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[Bug 1914147]

2021-02-12 Thread Julien Cristau
Comment on attachment 9197123
Bug 1679933 - Call EnsureNSSInitializedChromeOrContent() during nsHttpHandler 
initialization

fixing a deadlock on startup, approved for 85.0.2

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[Bug 1914147] Re: [upstream] Firefox 85 hangs at startup

2021-02-09 Thread Mary S
FYI: this fix seems to work for me.

Also, re "when": like the other reporter, this only started for me with
the previous update (I think 85.0).

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[Bug 1914147] Re: [upstream] Firefox 85 hangs at startup

2021-02-08 Thread Launchpad Bug Tracker
This bug was fixed in the package firefox -
85.0.1+build1-0ubuntu0.18.04.1

---
firefox (85.0.1+build1-0ubuntu0.18.04.1) bionic; urgency=medium

  * New upstream release (85.0.1+build1)

 -- Olivier Tilloy   Fri, 05 Feb 2021
12:50:03 +0100

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[Bug 1914147] Re: [upstream] Firefox 85 hangs at startup

2021-02-08 Thread Launchpad Bug Tracker
This bug was fixed in the package firefox -
85.0.1+build1-0ubuntu0.20.04.1

---
firefox (85.0.1+build1-0ubuntu0.20.04.1) focal; urgency=medium

  * New upstream release (85.0.1+build1)

 -- Olivier Tilloy   Fri, 05 Feb 2021
12:54:22 +0100

** Changed in: firefox (Ubuntu)
   Status: In Progress => Fix Released

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[Bug 1914147] Re: [upstream] Firefox 85 hangs at startup

2021-02-08 Thread Launchpad Bug Tracker
This bug was fixed in the package firefox -
85.0.1+build1-0ubuntu0.20.10.1

---
firefox (85.0.1+build1-0ubuntu0.20.10.1) groovy; urgency=medium

  * New upstream release (85.0.1+build1)

 -- Olivier Tilloy   Fri, 05 Feb 2021
12:56:13 +0100

** Changed in: firefox (Ubuntu)
   Status: In Progress => Fix Released

** Changed in: firefox (Ubuntu)
   Status: In Progress => Fix Released

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[Bug 1914147]

2021-02-08 Thread Bob Hill
In reply to "when", I never experienced this problem up to and including
84.0.2.  I first got this problem in 85.0, and still get it in 85.0.1.

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[Bug 1914147]

2021-02-08 Thread Kershaw-6
(In reply to Kershaw Chang [:kershaw] from comment #22)
> (In reply to Julien Cristau [:jcristau] from comment #21)
> > Do we know when/why this started?  Any idea how many users may have been 
> > affected, and why?
> 
I think the code that triggers this deadlock was in bug 1325341 (since the lock 
is `mRCWNLock`), so it has been there for years. I think it's probably some 
recent changes that affect the thread timings and make this deadlock happen 
more often.
Unfortunately,  I can't tell how many users are affected, since it's all about 
timing to hit this.

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[Bug 1914147]

2021-02-08 Thread Kershaw-6
Comment on attachment 9197123
Bug 1679933 - Call EnsureNSSInitializedChromeOrContent() during nsHttpHandler 
initialization

### Beta/Release Uplift Approval Request
* **User impact if declined**: Firefox could freeze on start up.
See bug 1689032. It seems we have some users reported the same issue.
* **Is this code covered by automated tests?**: Yes
* **Has the fix been verified in Nightly?**: Yes
* **Needs manual test from QE?**: No
* **If yes, steps to reproduce**: 
* **List of other uplifts needed**: None
* **Risk to taking this patch**: Low
* **Why is the change risky/not risky? (and alternatives if risky)**: This 
patch is quite straightforward and this patch is already on beta and nightly 
for a while.
* **String changes made/needed**: N/A

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[Bug 1914147]

2021-02-08 Thread Kershaw-6
(In reply to Julien Cristau [:jcristau] from comment #21)
> Do we know when/why this started?  Any idea how many users may have been 
> affected, and why?

I think the code that triggers this deadlock was in bug 1325341 (since the lock 
is `mRCWNLock`), so it has been there for years. I think it's probably some 
recent changes that change the thread timings and make this deadlock happen 
more often.
Unfortunately,  I can't tell how many users are affected, since it's all about 
timing to hit this.

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[Bug 1914147]

2021-02-08 Thread Julien Cristau
Do we know when/why this started?  Any idea how many users may have been
affected, and why?

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[Bug 1914147] Re: [upstream] Firefox 85 hangs at startup

2021-02-05 Thread Mary S
I have the same problem: after a security update last night on 20.04
LTS, firefox is now completely broken (displays a window frame with no
content inside, ie it just copies the background image that was
underneath on startup in the framebuffer?).

firefox does work if I pass it a URL at startup.

$ firefox --full-version
Mozilla Firefox 85.0 20210118153634 20210118153634

cat /etc/lsb-release 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.2 LTS"

This is a critical bug for my main browser on the Ubuntu LTS channel!!
Please fix ASAP!!!

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[Bug 1914147]

2021-02-04 Thread Catalin-sasca-z
I was unable to reproduce the issue by using Firefox 85.0a1 (2020-11-30)
after and before updating it, under macOS 10.15.7.

It seems that the reporter says the fix is working (see Comment 16 and
Comment 17), so I will remove the qa+ flag based on that. If further
investigation is needed, please don't hesitate and ni me.

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[Bug 1914147] Re: [upstream] Firefox 85 hangs at startup

2021-02-03 Thread Olivier Tilloy
That would be super helpful, thanks Sergio!

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[Bug 1914147] Re: [upstream] Firefox 85 hangs at startup

2021-02-03 Thread Sergio Callegari
Thank you Olivier for the super quick response. At current time I am a
bit overwhelmed by work. However in the next days I'll try to get out
again the profile that was giving the issue from the backup. If a point
release comes out, I'll be able to at least confirm that everything
works even with that profile.

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-03 Thread Olivier Tilloy
Thanks for following up Sergio. A backtrace would have been useful, but
the issue was confirmed by someone else and the backtrace was similar to
that in the upstream bug report, so I am pushing an update with the
corresponding upstream patch.

** Changed in: firefox (Ubuntu)
   Status: Incomplete => In Progress

** Changed in: firefox (Ubuntu)
   Importance: Undecided => Critical

** Changed in: firefox (Ubuntu)
 Assignee: (unassigned) => Olivier Tilloy (osomon)

** Summary changed:

- Firefox hangs after upgrade to version 85
+ [upstream] Firefox 85 hangs at startup

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-03 Thread Sergio Callegari
@Oliver Tilloy

- Behavior is exactly as in
https://bugzilla.mozilla.org/show_bug.cgi?id=1689809. When the bug
occurred I could only see the frame.

- I have managed working around the bug. This seems definitely to be
caused by some race. Disabling all the extensions and re-enabling them
one by one I managed "fixing" the problem without having to reset my
profile.

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-02 Thread Launchpad Bug Tracker
** Branch linked: lp:~mozillateam/firefox/firefox.groovy

** Branch linked: lp:firefox

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-02 Thread Launchpad Bug Tracker
** Branch linked: lp:~mozillateam/firefox/firefox.focal

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-02 Thread Launchpad Bug Tracker
** Branch linked: lp:~mozillateam/firefox/firefox.bionic

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-02 Thread Bug Watch Updater
Launchpad has imported 19 comments from the remote bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=1679933.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
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On 2020-12-01T05:46:55+00:00 Tetsuharu-ohzeki wrote:

## Environment

- macOS Big Sur 11.0.1
   -  I reproduced this bug on macOS Caralina 10.15.7 too.
- 
https://hg.mozilla.org/mozilla-central/rev/b0865ea584621ce9e7f68833565e3d8ae117ce32


## Steps to reproduce

1. Launch Firefox.
2. Try to open a new window from the context menu on the icon in Dock

## Actual Result

- Firefox is not responsible with rainbow cursor.
- Firefox does not comeback and I need to quit Firefox forcely.
- I reproduce this bug a few days ago.
- I does not face this bug rarely on a new profile

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https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1914147/comments/0


On 2020-12-01T23:19:03+00:00 Dtownsend wrote:

(In reply to Tetsuharu OHZEKI [:tetsuharu] (UTC+9) from comment #0)
> - Firefox is not responsible with rainbow cursor.
> - Firefox does not comeback and I need to quit Firefox forcely.
> - I reproduce this bug a few days ago.
> - I does not face this bug rarely on a new profile

Can you clarify whether this means you do not see this with a new
profile?

Do you know which Nightly this started happening with?

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On 2020-12-02T13:42:40+00:00 Tetsuharu-ohzeki wrote:

>  Can you clarify whether this means you do not see this with a new
profile?

Yes. I face this bug reraly on a new profile.

>  Do you know which Nightly this started happening with?

Sorry, I don't remember the concrete date about which Nightly starts to 
happen..
I feel that I faced this bug frequently from 11/20 (Fri) ~ 23 (Mon). At least I 
seem at that time which U.S entered to thanksgiving holiday.

-

Additional Information are:

* WIth [yeasterday's 
Nightly](https://hg.mozilla.org/mozilla-central/rev/abafe6c923eb566ffb94fd6afe0e06766d0c27a6),
 I have not faced this bug. But I'm not sure about that this bug has been fixed 
actually. This bug sometimes does not happen. I seem that the step to reproduce 
is depends on some timing issue.
* My main profile enables fission.autostart=true.

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On 2020-12-04T16:05:52+00:00 Tetsuharu-ohzeki wrote:

Created attachment 9191329
stack information

This is an information which I got from the macOS' dialog to report the
crash shown after force quit Firefox

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On 2020-12-04T17:34:21+00:00 Dtownsend wrote:

Based on the stack info it looks like maybe Firefox was stuck in a
deadlock somewhere in the HTTP code so moving this over there for mre
investigation. Is this still occurring?

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On 2020-12-04T17:56:32+00:00 Tetsuharu-ohzeki wrote:

> Is this still occurring?


Yes. 
I seem this was some changed from the before. On the before, this bug is 
reproducible on launching Firefox every time.

But now, 
- I face this bug on launching Firefox first time after daily update, and it's 
not always happens. 
- I feel this bug happens if I open a context window on the dock and opening an 
window. 
- But the timing is  a bit scatterd.
- If this bug does not happen in 10 sec after launching Firefox, then I never 
face to this bug whilte using Firefox until close.

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On 2020-12-04T19:20:36+00:00 Dd-mozilla wrote:

CacheIO Thread holds mRCWNLock and try to dispatch SyncRunnable on the main 
thread:
  45  
mozilla::net::nsHttpChannel::OnCacheEntryCheck(nsICacheEntry*, 
nsIApplicationCache*, unsigned int*) + 2485 (XUL + 7218629) [0x107e7d5c5] 1-45
45  
mozilla::net::nsHttpChannel::OpenCacheInputStream(nsICacheEntry*, bool, bool) + 
1539 (XUL + 7225683) [0x107e7f153] 1-45
  45  
mozilla::net::CacheEntry::GetSecurityInfo(nsISupports**) + 197 (XUL + 41189653) 
[0x109ee3115] 1-45
45  NS_DeserializeObj

[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-02 Thread Launchpad Bug Tracker
** Branch linked: lp:~mozillateam/firefox/firefox.xenial

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-02 Thread Olivier Tilloy
Thanks for the report Sergio.
Could you please do the following (in a terminal) to help us diagnose the 
problem?

$ sudo apt install firefox-dbg
$ firefox -g # to launch firefox in gdb
# at the gdb prompt, type "run" (without double quotes) then enter
# when firefox hangs, get a complete backtrace by issuing:
(gdb) t a a bt

Save that backtrace to a file and attach it here. Thanks!

** Changed in: firefox (Ubuntu)
   Status: New => Incomplete

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Title:
  Firefox hangs after upgrade to version 85

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-02 Thread Olivier Tilloy
This could be https://bugzilla.mozilla.org/show_bug.cgi?id=1689809.

** Bug watch added: Mozilla Bugzilla #1689809
   https://bugzilla.mozilla.org/show_bug.cgi?id=1689809

** Bug watch added: Mozilla Bugzilla #1679933
   https://bugzilla.mozilla.org/show_bug.cgi?id=1679933

** Also affects: firefox via
   https://bugzilla.mozilla.org/show_bug.cgi?id=1679933
   Importance: Unknown
   Status: Unknown

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Title:
  Firefox hangs after upgrade to version 85

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[Bug 1914147] Re: Firefox hangs after upgrade to version 85

2021-02-01 Thread Sergio Callegari
Issue seems to be associated with firefox 85 saying:

###!!! [Parent][RunMessage] Error: Channel closing: too late to
send/recv, messages will be lost

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Title:
  Firefox hangs after upgrade to version 85

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[Bug 1914147] [NEW] Firefox hangs after upgrade to version 85

2021-02-01 Thread Sergio Callegari
Public bug reported:

Today I have received a security upgrade for kubuntu 20.04 including
firefox 85. Unfortunately, this version of firefox appears to hang at
start unless it is started passing an url. Namely:

firefox

hangs, while

firefox lwn.net

does not hang.

I have quickly tried working with a clean profile and firefox 85 seems
to start fine with that. Yet, the profile is not broken: if I downgrade
to firefox 84 and restore my profile from a backup, then firefox 84
works just fine.

So the issue seems to be that firefox 85 has issues in working with
profiles that are totally fine with firefox 84. This breaks migration
from firefox 84 to firefox 85.

Issue is totally reproducible:

downgrade to firefox 84
restore profile from firefox 84 from backup
work with firefox 84 (OK)
upgrade to firefox 85
try to work with firefox 85 (KO)

Please consider that having to reset a profile is a form of data loss.
In a modern browser, the profile includes extensions, passwords, data
from web apps and more.

Because this bug makes it impossible to apply a security update (firefox
85 is marked as such and shipped via the security channel), this bug is
particularly serious.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 84.0.2+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  callegar   1454 F pulseaudio
BuildID: 20210105180113
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: KDE
Date: Tue Feb  2 00:52:23 2021
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini 
or extensions.sqlite)
InstallationDate: Installed on 2020-02-16 (351 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IpRoute:
 default via 192.168.10.1 dev wlan0 proto dhcp metric 600 
 169.254.0.0/16 dev wlan0 scope link metric 1000 
 192.168.10.0/24 dev wlan0 proto kernel scope link src 192.168.10.116 metric 600
Locales: extensions.sqlite corrupt or missing
PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/firefox/omni.ja:greprefs.js:354
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=84.0.2/20210105180113
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to focal on 2020-05-23 (254 days ago)
dmi.bios.date: 10/02/2019
dmi.bios.release: 7.4
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.04RTR1
dmi.board.asset.tag: Tag 12345
dmi.board.name: N141CU
dmi.board.vendor: SCHENKER
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.2
dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.04RTR1:bd10/02/2019:br7.4:efr7.2:svnSCHENKER:pnSCHENKER_SLIM14_SSL14L19:pvrNotApplicable:rvnSCHENKER:rnN141CU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: SCHENKER_SLIM14_SSL14L19
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: SCHENKER

** Affects: firefox (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

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Title:
  Firefox hangs after upgrade to version 85

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