Public bug reported: ua attach command fails with:
$ sudo ua attach $TOKEN Enabling default service esm-infra Updating package lists UA Infra: ESM enabled A reboot is required to complete install. Enabling default service livepatch Unable to configure Livepatch: Failed running command '/snap/bin/canonical-livepatch config remote-server=https://livepatch.canonical.com' [exit(1)]. Message: 2021/05/04 02:06:36 error executing config: Livepatchd error: Couldn't setup system logger. ERROR: Unable to configure Livepatch: Failed running command '/snap/bin /canonical-livepatch config remote- server=https://livepatch.canonical.com' [exit(1)]. Message: 2021/05/04 02:06:36 error executing config: Livepatchd error: Couldn't setup system logger. Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools The ubuntu-advantage.log file has this: 2021-05-04 02:06:36,492 - util.py:(414) [DEBUG]: Reading file: /var/lib/cloud/data/result.json 2021-05-04 02:06:36,492 - cli.py:(1035) [ERROR]: Unhandled exception, please file a bug Traceback (most recent call last): File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 666, in _attach_with_token cfg, token, allow_enable=allow_enable File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 387, in request_updated_contract orig_entitlements, cfg.entitlements, allow_enable File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 277, in process_entitlements_delta raise exceptions.UserFacingError(status.MESSAGE_UNEXPECTED_ERROR) uaclient.exceptions.UserFacingError: Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1004, in wrapper return func(*args, **kwargs) File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1062, in main return args.action(args, cfg) File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 184, in new_f return f(args, cfg) File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 147, in new_f return f(*args, **kwargs) File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 130, in new_f retval = f(args, cfg, **kwargs) File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 768, in action_attach cfg, token=args.token, allow_enable=args.auto_enable File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 677, in _attach_with_token cfg.status() # Persist updated status in the event of partial attach File "/usr/lib/python3/dist-packages/uaclient/config.py", line 575, in status response = self._attached_status() File "/usr/lib/python3/dist-packages/uaclient/config.py", line 548, in _attached_status self._attached_service_status(ent, inapplicable_resources) File "/usr/lib/python3/dist-packages/uaclient/config.py", line 502, in _attached_service_status ent_status, details = ent.user_facing_status() File "/usr/lib/python3/dist-packages/uaclient/entitlements/base.py", line 469, in user_facing_status applicability, details = self.applicability_status() File "/usr/lib/python3/dist-packages/uaclient/entitlements/base.py", line 263, in applicability_status for error_message, functor, expected_result in self.static_affordances: File "/usr/lib/python3/dist-packages/uaclient/entitlements/fips.py", line 267, in static_affordances static_affordances = super().static_affordances File "/usr/lib/python3/dist-packages/uaclient/entitlements/fips.py", line 113, in static_affordances cloud_id = get_cloud_type() or "" File "/usr/lib/python3/dist-packages/uaclient/config.py", line 735, in new_f return f() File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line 68, in get_cloud_type return get_cloud_type_from_result_file() File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line 56, in get_cloud_type_from_result_file dsname = result["v1"]["datasource"].split()[0].lower() AttributeError: 'NoneType' object has no attribute 'split' ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-advantage-tools 27.0~16.04.1 ProcVersionSignature: Ubuntu 4.4.0-145.171-generic 4.4.176 Uname: Linux 4.4.0-145-generic x86_64 NonfreeKernelModules: falcon_lsm_serviceable falcon_nf_netcontain falcon_kal falcon_lsm_pinned_11611 falcon_lsm_pinned_11312 falcon_lsm_pinned_11110 falcon_lsm_pinned_10807 falcon_lsm_pinned_10703 falcon_lsm_pinned_10404 falcon_lsm_pinned_9918 falcon_lsm_pinned_9808 falcon_lsm_pinned_9804 falcon_lsm_pinned_9705 falcon_lsm_pinned_9607 falcon_lsm_pinned_9510 falcon_lsm_pinned_9403 falcon_lsm_pinned_9402 falcon_lsm_pinned_9205 falcon_lsm_pinned_9101 falcon_lsm_pinned_9003 falcon_lsm_pinned_8706 falcon_lsm_pinned_8705 falcon_lsm_pinned_8703 falcon_lsm_pinned_8701 falcon_lsm_pinned_8406 falcon_lsm_pinned_8404 falcon_lsm_pinned_8402 falcon_lsm_pinned_8202 falcon_lsm_pinned_8101 falcon_lsm_pinned_8002 falcon_lsm_pinned_7901 falcon_lsm_pinned_7803 falcon_lsm_pinned_7603 falcon_lsm_pinned_7602 falcon_lsm_pinned_7503 falcon_lsm_pinned_7403 falcon_lsm_pinned_7304 falcon_lsm_pinned_7303 falcon_lsm_pinned_7203 ApportVersion: 2.20.1-0ubuntu2.30 Architecture: amd64 Date: Tue May 4 02:07:25 2021 Ec2AMI: ami-e1fe2281 Ec2AMIManifest: (unknown) Ec2AvailabilityZone: us-west-2b Ec2InstanceType: r3.large Ec2Kernel: unavailable Ec2Ramdisk: unavailable ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-advantage-tools UpgradeStatus: No upgrade log present (probably fresh install) modified.conffile..etc.update-motd.d.88-esm-announce: [deleted] modified.conffile..etc.update-motd.d.91-contract-ua-esm-status: [deleted] ** Affects: ubuntu-advantage-tools (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug ec2-images xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1927029 Title: ua attach command fails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1927029/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
