[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-20 Thread Hui Wang
So far the 20.04 uses 5.8.0-generic kernel, it is not easy to backport
soundwire code to 5.8 kernel.

And the 20.04 is going to replace 5.8 kernel with 5.11.0-generic kernel
soon, when this happens, the LTS will support your machine.

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  [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-18 Thread pbea
Hope you are still listening . . .

I am using 5.11.0-20 with as expected results.

One question pertaining to this bug. The fix that you 'Released' when or
if will it be available in a kernel LTS. Hopefully it will backported or
else I must wait for the next production LTS.

Last time I will bother you. Thank You again.

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  [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-17 Thread Hui Wang
That is good. and you could also try 21.04, the 5.11.0-20-generic kernel
should work on your machine too.


** Changed in: alsa-driver (Ubuntu)
   Status: New => Fix Released

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  [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-17 Thread pbea
Hello . . .

I stand corrected. The newest kernel install generated sound devices. I
may have to  keep 5.13rc.

aplay -l
 List of PLAYBACK Hardware Devices 
card 0: sofsoundwire [sof-soundwire], device 0: Headphone (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 2: SDW1-speakers (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 5: HDMI1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 6: HDMI2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 7: HDMI3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Entry #2 in his list generates sound through the laptop's speakers. None
of the HDMI entries generate any sound.

It appears that for sound, I need a newer kernel than the LTS.

Thank You.

Any follow-up?

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  [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-17 Thread pbea
Finally . . .

The downloading and installing the 5.13.0rc was unremarkable. The only
problem was sudo would not function. I su'd and it worked.

uname -r = 5.13.0-051300rc6-generic

sudo $dmesg > dmesg.txt generated a sudo error so I su'd to root and ran
dmesg > dmesg-1.txt and voila the text file is attached.

I want to move back to the LTS kernel 5.10 whenever possible. I will
keep 5.13rc running until you no longer need it.

Again, Thank You



** Attachment added: "dmesg > dmesg-1.txt file"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1931756/+attachment/5505354/+files/dmesg-1.txt

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  [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-16 Thread Hui Wang
Then please try this kernel:

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.13-rc6/amd64/

Download 
linux-image-unsigned-5.13.0-051300rc6-generic_5.13.0-051300rc6.202106132230_amd64.deb
linux-modules-5.13.0-051300rc6-generic_5.13.0-051300rc6.202106132230_amd64.deb

sudo dpkg -i *.deb

reboot; turn off secure boot from BIOS

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-16 Thread pbea
Hello again. Thank You for your continuing help.

As I did before, I tried to load 5.11.0-20 but absolutely no luck. I found the 
packages at ubuntu.paks(?).org but they locked me up totally. My system froze 
halfway through the boot process. Tried it 3 times. Same result. I found some 
more at the ubuntu kernel team site but after loading the kernel nothing showed 
in grub-customizer or the grub boot menu. Synaptic shows it is loaded and so 
does:
 dpkg -l | tail -n +6 | grep -E 'linux-image-[0-9]+' | grep -Fv $(uname -r)
rc  linux-image-5.11.0-20-generic 5.11.0-20.21~20.04.1  
 amd64Signed kernel image generic
rc  linux-image-5.8.0-43-generic  5.8.0-43.49~20.04.1   
 amd64Signed kernel image generic
rc  linux-image-5.8.0-55-generic  5.8.0-55.62~20.04.1   
 amd64Signed kernel image generic
ii  linux-image-5.8.0-56-generic  5.8.0-56.63~20.04.1   
 amd64Signed kernel image generic
ii  linux-image-5.8.0-57-generic  5.8.0-57.64~20.04.1   
 amd64Signed kernel image generic

5.11.0-20 does not show on any menu. My best guess is possibly
dependency issues.

Can I try a later kernel? I am using LTS 20.04 and not 21.04 which may
be required.

Another option is for me is to pop in another ssd and try another
distro. Would that work?

Thank You again . . .

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-16 Thread Hui Wang
@pbea,

It is expected that the audio doesn't work well with
5.10.0-051000-generic kernel on your machine, what I mean is please try
5.11.0-20-generic kernel, if the audio still doesn't work with that
kernel, please upload the dmesg.txt generated under that kernel.

thx.

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-16 Thread pbea
Thank You once more for the reply.

This time success!

sudo dmesg > dmesg.txt contains lots of text info. It is attached all
85kb of it.

uname -r = 5.10.0-051000-generic

Hope this helps.



** Attachment added: "sudo dmesg > dmesg.txt results"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1931756/+attachment/5505055/+files/dmesg.txt

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-15 Thread Hui Wang
@pbea,

Please try $sudo dmesg > dmesg.txt

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-15 Thread pbea
Back again. Sorry for the delay but my system was completely screwed up
from loading all the kernels.

At the end Grub-Customizer and the Kubuntu Boot Menu showed two
different listings.

After much cleaning up, I did finally load 5.11.0-20 but nothing worked.
I even lost my networking.

Sometime during this mess uname -r reported 5.11.0-20 as the running
kernel. I used the $dmesg < dmesg.txt and again the file was empty.

I am down to the default kernel 5.8 so I can try something else.

That is if you have something else?

Thank You

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-14 Thread pbea
Thank You.

My research suggests that the command journalctl -k is almost equivalent
to the old smesg so I have attached a copy.

I will still try to load your suggestion.


** Attachment added: "journalctl -k output"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1931756/+attachment/5504607/+files/journalctl-k.txt

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-14 Thread Hui Wang
your kernel is mainline build kernel, please install 5.11.0-20-generic
kernel, this is the canonical supported kernel.

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-14 Thread pbea
Again Thank You for your assistance.

uname -r reports 5.11.0-051100-generic.

I followed your instructions and the file dmesg.txt is empty.

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-13 Thread Hui Wang
Please upload the dmesg ($dmesg > dmesg.txt) with 5.11 kernel.

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-13 Thread pbea
Hello

Thank You for your assistance.

I installed 5.11 but no luck still. No sound and only "Dummy Output".

I looked through my syslog and I found some references to alsa and
sound. The syslog is too large to send but I have extracted all the
references to also and sound. There are a lot of errors. Hope it helps.


** Attachment added: "text file containing extracts from syslog"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1931756/+attachment/5504417/+files/sound.txt

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-12 Thread Hui Wang
Please try ubuntu kernel 5.11.0-19-generic or later version. Looks like
it is a soundwire audio codec on your machine.

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[Bug 1931756] Re: [XPS 17 9700, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem

2021-06-11 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => alsa-driver (Ubuntu)

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