[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2022-03-27 Thread Richard
To add here, I just started experiencing the same (or very similar)
issue on a X1 Carbon 9th Gen -- but when suspending rather than trying
to power off.

Closing the lid would appear to put the machine into suspend but:
  (1) it still runs --> gets hot in a bag --> eventually powers off due to 
overheat (occurred several times over a period of a week)
  (2) lid open and touchpad movement would not reawaken the machine (which they 
did before)

In my case it started with an update to `linux-image-5.14.0-1027-oem`
and persisted in 1029 after that. Reverting to `linux-
image-5.14.0-1024-oem` and booting that kernel removes the issue.

apport-bug output attached

** Attachment added: "apport-bug-output.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+attachment/5573564/+files/apport-bug-output.txt

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  Lenovo Carbon X1 9th gen no longer powers off

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-18 Thread Jakob
I've attached the output of journalctl -b -l

** Attachment added: "log.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1940665/+attachment/5533794/+files/log.txt

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  Lenovo Carbon X1 9th gen no longer powers off

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-18 Thread Rex Tsai
It would be only useful if we have the boot log of the failure session.
Please reproduce the issue and run the following command to capture the
log.

% journalctl -b -1

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-18 Thread Rex Tsai
Please report the issue with apport-collect 1940665, so we can learn
more about the BIOS and hw configs.

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-14 Thread jeremyszu
Hi Jakob,

thank you to report this issue.
Would you please help to attach the log?
If apport doesn't work on your side then would you please help to attach 
"journalctl -b -1" in next boot up cycle after force power off the system?

BTW, the oem-5.10 will be transited to 5.11-hwe (or 5.13/5.14 oem)
kernel soon.

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-05 Thread Jakob
Can confirm that sudo apt install linux-generic-hwe-20.04 makes
everything work. Didn't have to remove OEM.

I've tried some earlier generic-kernels where the screen scaling
(running 4k) would be off and the buttons for controlling the light (F5
F6) didn't work.

But using the latest generic everything seems good. It is however the
OEM which gets automatically installed during install and update and
which breaks the system. So it really needs to be fixed.

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-05 Thread Jakob
apport-collect 1940665 gives me a bunch of Python-errors in terminal.
BTW the problem persists when running 5.10.0-1049-oem

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-01 Thread EAB
I can confirm that with the generic 5.11 kernel shutdown works correctly
- the laptop powers off completely.

Workaround:

- Installation of Generic kernel
sudo apt install linux-generic-hwe-20.04

Note: It may be necessary to also manually install the corresponding
linux-modules and linux-modules-extra packages.

- Reboot into the Generic (5.11) kernel from the GRUB menu

- Removal + Purging of OEM kernel
dpkg -l | grep linux-oem
Perform a 'sudo apt remove --purge' on all listed packages (in my case there 
were three listed) as well as on the associated linux-modules package.

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-01 Thread EAB
Same problem here with Thinkpad T14s Gen2 and OEM kernel.

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-10-01 Thread lotuspsychje
Thank you for reporting this bug and make Ubuntu better!

In order to debug your issue better please run: apport-collect 1940665 from a 
terminal
to pull relevant system info into this existing bug so developers can start 
trace
the root of your issue.

Thank you!

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[Bug 1940665] Re: Lenovo Carbon X1 9th gen no longer powers off

2021-09-24 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux-oem-5.10 (Ubuntu)
   Status: New => Confirmed

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