[Bug 1960448] Re: Sony WF-XB700 Bluetooth headset not detected
apport information ** Tags added: apport-collected ** Description changed: Gnome-bluetooth does not detect Sony WF-XB700 bluetooth headset. Installed blueman to try to figure out if this is related to gnome- bluetooth - the results are the same. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-bluetooth 3.34.5-4 ProcVersionSignature: Ubuntu 5.15.0-18.18-generic 5.15.12 Uname: Linux 5.15.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu76 Architecture: amd64 CasperMD5CheckResult: unknown Date: Wed Feb 9 22:01:56 2022 InstallationDate: Installed on 2021-09-09 (153 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: gnome-bluetooth UpgradeStatus: Upgraded to jammy on 2022-01-13 (27 days ago) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu76 + Architecture: amd64 + CasperMD5CheckResult: unknown + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2021-09-09 (160 days ago) + InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) + InterestingModules: rfcomm bnep btusb bluetooth + MachineType: Dell Inc. G3 3579 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-22-generic root=UUID=fd3be223-e609-4a8d-97fb-31ee2f754766 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19 + Tags: jammy + Uname: Linux 5.15.0-22-generic x86_64 + UpgradeStatus: Upgraded to jammy on 2022-01-13 (34 days ago) + UserGroups: adm bluetooth cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/20/2021 + dmi.bios.release: 1.15 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.15.0 + dmi.board.name: 0M5H57 + dmi.board.vendor: Dell Inc. + dmi.board.version: A05 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd04/20/2021:br1.15:svnDellInc.:pnG33579:pvr:rvnDellInc.:rn0M5H57:rvrA05:cvnDellInc.:ct10:cvr:sku086F: + dmi.product.family: GSeries + dmi.product.name: G3 3579 + dmi.product.sku: 086F + dmi.sys.vendor: Dell Inc. + hciconfig: + hci0:Type: Primary Bus: USB + BD Address: 98:2C:BC:33:92:E8 ACL MTU: 1021:4 SCO MTU: 96:6 + UP RUNNING + RX bytes:17341 acl:0 sco:0 events:2806 errors:0 + TX bytes:689073 acl:0 sco:0 commands:2804 errors:0 ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1960448/+attachment/5561590/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960448 Title: Sony WF-XB700 Bluetooth headset not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1960448/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960448] Re: Sony WF-XB700 Bluetooth headset not detected
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960448 Title: Sony WF-XB700 Bluetooth headset not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1960448/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960448] Re: Sony WF-XB700 Bluetooth headset not detected
** Changed in: bluez (Ubuntu) Status: Incomplete => New ** Changed in: gnome-bluetooth (Ubuntu) Status: Incomplete => New ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960448 Title: Sony WF-XB700 Bluetooth headset not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1960448/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960448] Re: Sony WF-XB700 Bluetooth headset not detected
No, the device is not one of the listed ones. Here are the requested files. Sorry for the delay. ** Attachment added: "files.zip" https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1960448/+attachment/5560391/+files/files.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960448 Title: Sony WF-XB700 Bluetooth headset not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1960448/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960448] Re: Sony WF-XB700 Bluetooth headset not detected
If the USB device is one of these: https://git.kernel.org/pub/scm/linux/kernel/git/bluetooth/bluetooth- next.git/commit/?id=95655456e7cee858a23793f67025765b4c4c227b then see bug 1960377. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960448 Title: Sony WF-XB700 Bluetooth headset not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1960448/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960448] Re: Sony WF-XB700 Bluetooth headset not detected
Thanks for the bug report. Please run these commands: lspci -k > lspci.txt lsusb > lsusb.txt journalctl -b0 > journal.txt and attach the resulting text files here. ** Summary changed: - Bluetooth headset not detected by bluetoth + Sony WF-XB700 Bluetooth headset not detected ** Also affects: bluez (Ubuntu) Importance: Undecided Status: New ** Changed in: bluez (Ubuntu) Status: New => Incomplete ** Changed in: gnome-bluetooth (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960448 Title: Sony WF-XB700 Bluetooth headset not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1960448/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
