[Bug 2057744] Re: Crash on new event dialog

2024-04-01 Thread igi
Hi Ross, I tried to report a new bug as you suggested. I don't know why, but it looks like it is not uploaded in Launchpad. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on

[Bug 2057744] Re: Crash on new event dialog

2024-03-29 Thread Ross Gammon
I think it would be best to run gramps so it crashes again. And then report a new bug with ubuntu-bug /var/crash/FILENAME.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on

[Bug 2057744] Re: Crash on new event dialog

2024-03-29 Thread Ross Gammon
Hi Igor, That last message was automatically generated. I am getting the same error trying to get a backtrace from the crash file locally on my system. Did you modify the file before uploading it? The error message is not helpful in finding the offending line in the file. You shouldn't worry

[Bug 2057744] Re: Crash on new event dialog

2024-03-29 Thread Ross Gammon
Thank you for your report! However, processing it in order to get sufficient information for the developers failed, since the report is ill-formed. Perhaps the report data got modified? Malformed problem report: Line '--- \n' does not contain a colon for separating the key from the value. Is

[Bug 2057744] Re: Crash on new event dialog

2024-03-29 Thread igi
Adding the dump from /var/crash. ** Attachment added: "Crash core dump" https://bugs.launchpad.net/ubuntu/+source/gramps/+bug/2057744/+attachment/5760671/+files/_usr_bin_gramps.1000.crash ** Changed in: gramps (Ubuntu) Status: Incomplete => Confirmed ** Changed in: gramps (Ubuntu)

[Bug 2057744] Re: Crash on new event dialog

2024-03-29 Thread Ross Gammon
I am really sorry to do this to you again igi, but I just tested gramps 5.1.5 in a fresh Ubuntu 22.04 installation and I cannot reproduce the problem. I created a new database, created a new person, then created a new event (a birth), and clicked OK. There was no crash. The WARNING you get is

[Bug 2057744] Re: Crash on new event dialog

2024-03-29 Thread Ross Gammon
** Changed in: gramps (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to:

[Bug 2057744] Re: Crash on new event dialog

2024-03-15 Thread igi
Text printed in the terminal: :~$ gramps 2024-03-15 20:03:21.530: WARNING: dummydb.py: line 1420: database is closed Errore di segmentazione (core dump creato) ** Changed in: gramps (Ubuntu) Status: Incomplete => New ** Attachment removed: "ProcEnviron.txt"

[Bug 2057744] Re: Crash on new event dialog

2024-03-15 Thread igi
apport information ** Description changed: Ubuntu 22-04 Steps: - open tree database - double click on a person - Click 'add event' icon - enter information in the dialog. - press 'ok' Pressing on ok, the app shortly hangs and then crashes. ProblemType: Bug

[Bug 2057744] Re: Crash on new event dialog

2024-03-15 Thread Ross Gammon
Unfortunately, the files you attached only tell us about your computer and software installed. There is no information about the crash. Perhaps you can run gramps from the terminal cause the crash, and copy any text printed in the terminal and try running apport-collect again? -- You received

[Bug 2057744] Re: Crash on new event dialog

2024-03-15 Thread Ross Gammon
** Changed in: gramps (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to:

[Bug 2057744] Re: Crash on new event dialog

2024-03-15 Thread igi
** Changed in: gramps (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2057744 Title: Crash on new event dialog To manage notifications about this bug go to:

[Bug 2057744] Re: Crash on new event dialog

2024-03-14 Thread igi
apport information ** Tags added: apport-collected ** Description changed: Ubuntu 22-04 Steps: - open tree database - double click on a person - Click 'add event' icon - enter information in the dialog. - press 'ok' Pressing on ok, the app shortly hangs and then

[Bug 2057744] Re: Crash on new event dialog

2024-03-14 Thread Ross Gammon
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 2057744 When reporting bugs in the future please use apport by using 'ubuntu-