[Bug 238261] Re: gedit crash on save as

2008-07-21 Thread Sebastien Bacher
the bug has been sent on
http://bugzilla.gnome.org/show_bug.cgi?id=543960

** Changed in: gtk+2.0 (Ubuntu)
Sourcepackagename: gedit = gtk+2.0
   Status: Incomplete = Confirmed

** Summary changed:

- gedit crash on save as
+ gtk fileselector crash on incorrect bookmarks entries

** Changed in: gtk+2.0 (Ubuntu)
   Status: Confirmed = Triaged

** Also affects: gtk via
   http://bugzilla.gnome.org/show_bug.cgi?id=543960
   Importance: Unknown
   Status: Unknown

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[Bug 238261] Re: gedit crash on save as

2008-07-14 Thread John Cromie
I can't agree with you Sebastien, for two reasons.

First, I can assure you that the incorrect text in .gtk-bookmarks was
created somewhere in the normal use/upgrade of Ubuntu. Neither the end
user nor myself even knew of the existence of this file. I certainly did
not edit it (until directed to do so as part of the debugging process),
and the 80 year old user does not know how to display dot files, much
less edit them. There are no other users of this machine. So this bug
was created by the software on its own.

Second, the bug has a massive impact - crashing all applications that
use the Gnome file chooser, and that includes nearly everything an
ordinary desktop user uses by default.

frustration I don't mean to sound rude, but this is no way to get
Ubuntu accepted as anything other than a geek's tinker-toy. I really
thought that the open source community (and especially the Ubuntu
community) had higher ideals than this. Please, I'm not trying to stand
back and throw stones. I'll do everything I can to help solve this bug
and popularise OSS, but not if the community doesn't take bugs like this
seriously. My company has a large Windows installed base across many
companies. I battle daily to get them to take OSS seriously. Now it
sounds like I have to battle the OSS community to take their user
experiences seriously. /frustration

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[Bug 238261] Re: gedit crash on save as

2008-07-14 Thread Sebastien Bacher
The upgrade doesn't touch to user datas, you installed something which
does that, would be interesting to know what application that is. Now I
don't agree on the fact that a such bug makes ubuntu limited to some
users,  you are just the first to run in a such situations in years of
ubuntu use, it's clearly not an issue for the millions users who don't
have the bug. It's clearly possible than corrupting some windows datas
will lead to issues too, coders don't always consider that other random
applications can touch their datas and change those in a non standard
way

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[Bug 238261] Re: gedit crash on save as

2008-07-12 Thread Sebastien Bacher
the bug is not really an important one, it's just that the people who
wrote the parser didn't consider that some users or software would edit
the bookmark in a non defined way, not sure why you had those changes
but that's not something an update would do since the update doesn't
touch to user datas and that's not something the software in the default
installation write, if you didn't modify this file by hand you likely
used a non standard software which is editing the bookmarks in a buggy
way

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[Bug 238261] Re: gedit crash on save as

2008-07-07 Thread John Cromie
Sebastian, yes, you're right. Removing the first line [Desktop]
eliminated the bug. Based on Antti's input, I can only guess that it
occurs somewhere in the upgrade process or soon after as a direct
result.

It's amazing that something as simple as [ and ] characters in the
.gtk-bookmarks file can crash every application using the Gnome file
chooser. This does not inspire confidence in open source...

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[Bug 238261] Re: gedit crash on save as

2008-07-06 Thread Antti Salminen
I had this exact problem, on amd64 and right after doing an upgrade to
Hardy from the previous release. Removing .gtk-bookmarks fixed it, I'll
attach my .gtk-bookmarks here as well. It looks quite different from the
one already here...

** Attachment added: gtkbookmarks
   http://launchpadlibrarian.net/15859715/gtkbookmarks

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[Bug 238261] Re: gedit crash on save as

2008-07-01 Thread Sebastien Bacher
the session line is the second one, the [] on the first ones are likely
the issue, while GTK should not crash on those it would be interesting
to know what software wrote those buggy bookmarks lines there

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[Bug 238261] Re: gedit crash on save as

2008-06-30 Thread John Cromie
Sebastien, I removed the 'file:///Session=default' line, but it made no
difference. In desperation, I removed the whole .gtk-bookmarks file, and
the problem has gone. How or why, I don't know. There was no visible
corruption (or unprintables) in the file. But everything is back to
normal now.

Surely this is a pretty serious defect in GTK? I mean, software
shouldn't segfault because it doesn't like the look of a bookmark file!
Pretty weak. As an IT pro seeking to move clients across to OSS, this
gives me the shivers.

Anyway, probably not your issue, but I would hope that a distro as
popular as Ubuntu would be able to exert some influence on the relevant
team to get mile-wide bugs like this repaired quickly... I'm only sorry
that I don't personally have the time or skills to address this bug at
source.

You can close this now. But please open a high-priority bug with GTK for
me...!

Thanks for all your help. John.

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[Bug 238261] Re: gedit crash on save as

2008-06-27 Thread Sebastien Bacher
could you try removing the first line and see if that fixes the issue?

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[Bug 238261] Re: gedit crash on save as

2008-06-26 Thread John Cromie
Pedro, I've attached a new backtrace, but to be honest, I'm not sure I
have installed the correct dbgsyms packages. For the record, I installed
gedit-dbgsyms, libglib2.0-0-dbg, libgtk2.0-0-dbg, and
libgnomevfs2-0-dbg. I couldn't find anything named gtk-dbgsym or glib-
dbgsym or similar.

If you need me to go around the buoy again, please tell me _exactly_
what dbgsym packages you mean. This is not my area of expertise.

** Attachment added: Latest backtrace
   http://launchpadlibrarian.net/15614090/gdb-gedit.txt

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[Bug 238261] Re: gedit crash on save as

2008-06-26 Thread Sebastien Bacher
the crash is similar to
http://bugzilla.gnome.org/show_bug.cgi?id=455304, do you have anything
special in your .gtk-bookmarks? could you attach it to the bug?

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[Bug 238261] Re: gedit crash on save as

2008-06-26 Thread John Cromie
No, nothing special (as far as I know). File is attached...

** Attachment added: .gtk-bookmarks
   http://launchpadlibrarian.net/15636473/.gtk-bookmarks

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[Bug 238261] Re: gedit crash on save as

2008-06-24 Thread Pedro Villavicencio
the trace is missing a lot of symbols, please install the dbgsyms
packages of gtk, glib and gedit and get a new one, thanks.

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[Bug 238261] Re: gedit crash on save as

2008-06-22 Thread John Cromie
Pedro, Right, here is the backtrace. I have provided a backtrace for
gedit, because (a) the bug affects all applications that use the Gnome
file chooser dialogues (including gedit), and (b) I couldn't get OOo to
run under gdb (just not good enough!). Since it appears common to
anything using the gedit dialogues, this should be OK.

** Attachment added: gdb backtrace of gedit
   http://launchpadlibrarian.net/15507705/gdb-gedit.txt

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[Bug 238261] Re: gedit crash on save as

2008-06-11 Thread Apport retracing service

StacktraceTop:strchr () from /lib/tls/i686/cmov/libc.so.6
?? () from /usr/lib/libgtk-x11-2.0.so.0
?? () from /usr/lib/libgtk-x11-2.0.so.0
?? () from /usr/lib/libgtk-x11-2.0.so.0
?? () from /usr/lib/libgtk-x11-2.0.so.0

** Tags removed: need-i386-retrace

** Tags added: apport-failed-retrace

** Attachment added: Stacktrace.txt (retraced)
   http://launchpadlibrarian.net/15200396/Stacktrace.txt

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[Bug 238261] Re: gedit crash on save as

2008-06-11 Thread Pedro Villavicencio
Thanks for your bug report. Please try to obtain a backtrace
http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the
bug report. This will greatly help us in tracking down your problem.

** Attachment removed: CoreDump.gz

   http://launchpadlibrarian.net/15118890/CoreDump.gz

** Changed in: gedit (Ubuntu)
 Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)

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[Bug 238261] Re: gedit crash on save as

2008-06-09 Thread Pedro Villavicencio
no, It doesn't have enough information, there's no backtrace on it and
it's marked as need-i386-retrace to get one, until that the bug is
missing information, unsetting the triage status. thanks.

** Changed in: gedit (Ubuntu)
   Status: Triaged = Incomplete

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[Bug 238261] Re: gedit crash on save as

2008-06-08 Thread Ralph Janke
Thanks for reporting this bug and any supporting documentation. Since
this bug has enough information provided for a developer to begin work,
I'm going to mark it as confirmed and let them handle it from here.
Thanks for taking the time to make Ubuntu better!

** Changed in: gedit (Ubuntu)
   Importance: Undecided = Medium
   Status: New = Triaged

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[Bug 238261] Re: gedit crash on save as

2008-06-07 Thread John Cromie

** Attachment added: CoreDump.gz
   http://launchpadlibrarian.net/15118890/CoreDump.gz

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/15118891/Dependencies.txt

** Attachment added: Disassembly.txt
   http://launchpadlibrarian.net/15118892/Disassembly.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/15118893/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/15118894/ProcStatus.txt

** Attachment added: Registers.txt
   http://launchpadlibrarian.net/15118895/Registers.txt

** Attachment added: Stacktrace.txt
   http://launchpadlibrarian.net/15118896/Stacktrace.txt

** Attachment added: ThreadStacktrace.txt
   http://launchpadlibrarian.net/15118897/ThreadStacktrace.txt

** Visibility changed to: Public

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