[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2014-01-27 Thread Connor Imes
Hardy is EOL

** Changed in: ubuntu-docs (Ubuntu Hardy)
   Status: Fix Committed = Won't Fix

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  Networking troubleshooting docs refer to non-existent menu entry

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-12-31 Thread Connor Imes
I see my patch was committed for this back in April, we just haven't
released an update to ubuntu-docs since then.  Marking as Fix Committed.

** Changed in: ubuntu-docs (Ubuntu Hardy)
   Status: Triaged = Fix Committed

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-04-27 Thread Dougie Richardson
Has an SRU been raised for Hardy?

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-04-27 Thread Matthew East
Yes:

https://lists.ubuntu.com/archives/ubuntu-doc/2009-April/012596.html

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-04-04 Thread Connor Imes
** Changed in: ubuntu-docs (Ubuntu Hardy)
   Importance: Undecided = Low

** Changed in: ubuntu-docs (Ubuntu Hardy)
   Status: New = In Progress

** Changed in: ubuntu-docs (Ubuntu Hardy)
 Assignee: (unassigned) = Connor Imes (rocket2dmn)

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-04-04 Thread Connor Imes
Proposed minimal patch to ubuntu/internet/C/wireless.xml in lp:ubuntu-
doc/hardy

** Attachment added: wireless-xml-hardy-diff.txt
   http://launchpadlibrarian.net/24810532/wireless-xml-hardy-diff.txt

** Changed in: ubuntu-docs (Ubuntu Hardy)
   Status: In Progress = Triaged

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-04-04 Thread Matthew East
Patch applied, thanks Connor. I'll raise the SRU issue on the mailing
list.

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-02-24 Thread Dougie Richardson
This has now been completed, as far as bugs go.  It would have been nice
to have incorporated more information on DSL, Modems and Broadband Wifi
but I haven't any of these to test with.

Matthew, I'd say I was happy for this to be changed in Hardy to the
current version in Jaunty - do you want me to patch it in the Hardy
trunk and push again?

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-01-21 Thread Matthew East
Connor,

Let's definitely think about fixing this bug in hardy too. I'm slightly
concerned about the amount of changes that are required based on
Dougie's comment here - https://bugs.edge.launchpad.net/ubuntu/+source
/ubuntu-docs/+bug/243797/comments/11 - but I think the best option is
for someone to prepare a patch with as limited changes as possible that
we can look at to assess the scope of the changes and decide whether
it's worth getting them translated and pushed to Ubuntu 8.04.

** Changed in: ubuntu-docs (Ubuntu Intrepid)
   Status: New = Fix Released

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2009-01-20 Thread Connor Imes
Matthew, you noted that this was fixed in ubuntu-docs 8.10.2 and I can confirm 
that we are now using lshw in section 3.3.2 of that page.  Marking as Fix 
Released.
Are there any plans to release this in Hardy?  8.04.2 is due out soon.

** Changed in: ubuntu-docs (Ubuntu)
   Status: Confirmed = Fix Released

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-10-24 Thread Oliver Cole
OK... fix released... but I think it's kind of missing the point.
Doesn't there need to be some process for pushing the updated version to
the website?

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-10-24 Thread Matthew East
This bug was fixed in the package ubuntu-docs - 8.10.2

** Changed in: ubuntu-doc
   Status: Fix Committed = Fix Released

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-09-29 Thread Dougie Richardson
This has been committed to the current trunk, why I didn't mark it
earlier I don't know.

** Changed in: ubuntu-doc
   Status: In Progress = Fix Committed

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-09-29 Thread Dougie Richardson
This has been committed to the current trunk, why I didn't mark it
earlier I don't know.

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Old_Soldier
** Changed in: ubuntu-doc
   Importance: Undecided = Medium
   Status: New = Confirmed

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Matthew East
** Changed in: ubuntu-docs (Ubuntu)
Sourcepackagename: None = ubuntu-docs

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Dougie Richardson
This was amended some time ago in the system documentation for Intrepid,
Matthew - could we patch this to be pushed onto the HUC page?

Although I'm greatful that you took the time to report this bug, I must
point out that the Documentation Team is staffed entirely by volunteers
and that while happy to correct any errors each member of this team is
working to the best of their ability and in their own, unpaid time.

** Changed in: ubuntu-doc
   Importance: Medium = Low
 Assignee: Old_Soldier (oldsoldier-gmail) = Dougie Richardson 
(ddrichardson)
   Status: Confirmed = Fix Committed

** Changed in: ubuntu-doc
   Status: Fix Committed = In Progress

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Dougie Richardson
Bug not in current trunk.

** Changed in: ubuntu-docs (Ubuntu)
 Assignee: Old_Soldier (oldsoldier-gmail) = Dougie Richardson 
(ddrichardson)
   Status: Confirmed = Invalid

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Matthew East
Thanks for the patch. However, I'm not quite sure this is the right fix.
The Hardware Drivers program doesn't actually display all recognised
hardware, only hardware which requires proprietary drivers. So the
program doesn't display all hardware which is recognised by the system,
and we would be misleading users to imply that if a particular device
isn't listed there, then that means that it isn't recognised by the
system.

Probably we should suggest that the user opens System - Administration
- Network to determine whether the device has been properly recognised
by the system.

What do you think?

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Matthew East
Unmarking bug as invalid

** Changed in: ubuntu-docs (Ubuntu)
   Status: Invalid = Confirmed

** Changed in: ubuntu-docs (Ubuntu)
   Importance: Medium = Low

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Oliver Cole
In my personal original scenario, System - Administration - Network
didn't list my wireless adapter, and the correct next step was to set up
NDISWrapper. However, simply pointing the user at System -
Administration - Network and leaving the other steps intact could lead
them to believe there is a hardware problem per step 3.

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Dougie Richardson
The current version for Intrepid uses lshw. The only reason we had
Hardware Information was to keep away from the terminal. That said its
removal prompted that we now use lshw. Of course there were substantial
changes in that since the 7.10. The documentation in the current
Intrepid branch is accurate for Hardy, so instead of patching how about
using that?

Hardware Drivers is a different program all together, lets stick with
lshw. The fact is that in its current state Wireless support is poor in
general - the aim of the troubleshooting guide is to take out the
majority of steps that people will ask in the forums when users
ultimately request help there or through Launchpad's answers system.

This should be marked as Fix Commited because it has been for some
time in the Intrepid trunk. There is little more we can do either until
the late alpha stages because as has been confirmed in the previous
release cycle, things are removed at the eleventh hour!

@Oliver, it also needs to be noted that if Network doesn't list your
adapter that doesn't impy that NDIS is the next step, if the device is
off, as is the case with many integrated Broadcom cards that remain
switched off if disabled in Windows, enabling NDIS would not rectify the
issue.

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Re: [Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Matthew East
Hi,

On Sun, Jun 29, 2008 at 4:03 PM, Dougie Richardson
[EMAIL PROTECTED] wrote:
 The current version for Intrepid uses lshw. The only reason we had
 Hardware Information was to keep away from the terminal. That said its
 removal prompted that we now use lshw. Of course there were substantial
 changes in that since the 7.10. The documentation in the current
 Intrepid branch is accurate for Hardy, so instead of patching how about
 using that?

How big a change is involved? This is the sort of fix that we need to
give an opportunity to translators to amend as well.

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gnupg pub 1024D/0E6B06FF

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-29 Thread Dougie Richardson
Its not a lot really, a couple of paragraphs rewritten, an explanation
of lshw's new output (about a paragraph) and some restructuring.
Essentially, reference to Hardware Information was removed and lshw was
used for the first stage of troubleshooting.

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-28 Thread Connor Imes
Thank you for reporting this.
Should be Open Hardware Drivers (System-Administration-Hardware Drivers)

** Changed in: ubuntu
   Importance: Undecided = Medium
 Assignee: (unassigned) = DaDrummer (ubuntu-docs)
   Status: New = Confirmed

** Changed in: ubuntu
 Assignee: DaDrummer (ubuntu-docs) = Ubuntu Documentation Project Team 
(ubuntu-doc)

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-28 Thread Connor Imes
** Changed in: ubuntu
 Assignee: Ubuntu Documentation Project Team (ubuntu-doc) = Old_Soldier 
(oldsoldier-gmail)

** Also affects: ubuntu-doc
   Importance: Undecided
   Status: New

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-28 Thread Old_Soldier
** Changed in: ubuntu-doc
 Assignee: (unassigned) = Old_Soldier (oldsoldier-gmail)

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-28 Thread Old_Soldier
I checked main branch and document doesn't exist in this form. Will
check the hardy branch and submit a patch if required.

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[Bug 243797] Re: Networking troubleshooting docs refer to non-existent menu entry

2008-06-28 Thread Old_Soldier
this patch applies to branch  lp:ubuntu-doc/hardy  the intrepid branch
documentation has been revised and does not include this section.

the patch corrects Open Device Manager (System → Preferences → Hardware
Information). to Open Hardware Drivers
(System-Administration-Hardware Drivers). in source file
ubuntu/internet/C/wireless.xml

Thank you Oliver for finding the bug.

** Attachment added: patch
   http://launchpadlibrarian.net/15670370/diff_ubuntu_internet_wireless.xml.txt

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