Is there a good reason for still using 16.04?
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https://bugs.launchpad.net/bugs/357732
Title:
cups always prints with the default page size
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Having kind of this issue on my Ubuntu Xenial (16.04) with Brother MFC
Laser-Printer. The printer worked fine on the same system for over 1
year and suddenly every(!) custom settings from GUI printing dialog was
ignored. I need papersize A4 but always got letter format.
The only workaround I
10 years after the initial bug report and it looks like I'm experiencing
the same bug.
In my case, I'm trying to print some pages that are 11" x 17" but it is
received at the printer as US Letter size. I did confirm that
/etc/papersize contains "letter", and changing that to "A4" also changes
** Changed in: gs-gpl
Importance: Unknown = High
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Title:
cups always prints with the default page size
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I have just installed lucid lynx and the problem doesn't seems to be
solved. Furthermore I'm lost in the bug... there is a pstopdf I can use
to solve the problem? Cups is 1.4.3-1 now.
Thank you very much
Piviul
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cups always prints with the default page size
** Changed in: gs-gpl
Status: Unknown = Invalid
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** Branch linked: lp:debian/cups
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I just found this bug report by pure chance. I have been seeing this bug
before and I am glad it has been fixed. However I wonder why there is
not simply an option (e.g. under System-Preferences-Time and Date or
somewhere else appropriate) to set this value? After all, most of the
people in the
** Changed in: cups (Ubuntu Jaunty)
Status: Fix Released = Fix Committed
** Changed in: cups (Ubuntu Jaunty)
Status: Fix Committed = Incomplete
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munirx, please do not reopen a bug without posting any comment.
Pleasea check at first whether you have the update installed which
contains the fix. If you are sure that it is installed for you please
tell us what your problem is in a comment. Then we will decide whether
this is still the same
This bug was fixed in the package cups - 1.3.10-2
---
cups (1.3.10-2) unstable; urgency=low
[ Till Kamppeter ]
* debian/local/filters/pdf-filters/pdftopdf/P2PFont.cxx: Make the pdftopdf
filter also building with Poppler 0.11.0.
* debian/filters/pstopdf: Make pstopdf also
cups 1.3.9-17ubuntu3 still did not fix my problem, set to A6 but
printing was way off. I'm printing from browser (firefox / opera); tried
various printers (HP color Laserjet 2605, Deskjet D2400) - result is the
same
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cups always prints with the default page size
This bug was fixed in the package cups - 1.3.9-17ubuntu3
---
cups (1.3.9-17ubuntu3) jaunty-proposed; urgency=low
* debian/filters/pstopdf: Make pstopdf also reading default values from the
PPD if there is no space between the colon and the value. Some programs
seem to
Michael Gefen, your file Test_Page.pdf fills the complete A4 page
without leaving any white borders. As most printers cannot print up to
the borders it is normal that borders get cut when sending the file
straight to the printer. It seems that the Adobe Reader does a scale to
fit internally before
Accepted cups into jaunty-proposed, the package will build now and be
available in a few hours. Please test and give feedback here. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Thank you in advance!
** Tags added: verification-needed
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Reopening for Jaunty, since the bug is not completely fixed.
** Changed in: cups (Ubuntu Jaunty)
Status: Fix Released = Fix Committed
** Changed in: cups (Ubuntu)
Milestone: jaunty-updates = None
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This bug was fixed in the package cups - 1.3.9-17ubuntu2
---
cups (1.3.9-17ubuntu2) jaunty-proposed; urgency=low
[ Till Kamppeter ]
* debian/filters/pstopdf: Call Ghostscript with the default paper size
(from PPD or from CUPS filter command line) on its command line. Some
I've just updated, I can confirm that it worked from evince openoffice
writer. Now system-config-printer overrides the default /etc/papersize
setting.
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hooray!
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** Tags added: verification-done
** Tags removed: verification-needed
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Till, the new pstopdf (attached to this bug) works for me when I print a
test page from the Printing applet.
Thanks.
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Michael Gefen, can you supply your error_log following the instructions
on
https://wiki.ubuntu.com/DebuggingPrintingProblems
Thanks.
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sorry Till, here the log.
the print job is number 30.
it was sent from cups web interface using print test page.
** Attachment added: error_log
http://launchpadlibrarian.net/26020026/error_log
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You
Michael Gefen, did you test with other things than the CUPS test page of
the CUPS web interface? How much got cut off from your printouts? 2 cm?
Or much less? Did you also try printing normal documents, likle from
OpenOffice.org, Firefox, ...?
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cups always prints with the default page size
I'm sure the version of pstopdf on my system is the same as the one
attached
MD5 sums of all files on my system matching pstopdf:
3183e4d7de6eaf8ef0dadf925de32dbe /usr/lib/cups/filter/pstopdf
3183e4d7de6eaf8ef0dadf925de32dbe /usr/share/doc/cups/examples/pstopdf
And the one attached to the
the attached file was printed using evince and acrobat 9
in acrobat:
acrobat reported the following command (when making printer settings)
lpr -P HL-2030-series -o PrintoutMode=Normal -o InputSlot=Default -o
PageSize=A4 -o PageRegion=A4 -o Duplex=None -o Quality=FromPrintoutMode
and the
Everyone who has still problems, especially Shaun, please try the
attached pstopdf. Replace your /usr/lib/cups/filter/pstopdf with it and
make sure the new file is executable (sudo chmod 755
/usr/lib/cups/filter/pstopdf). Then try to print again. Does this help?
Shaun, thank you very much for
the pstopdf file attached to this report is exactly the same as the one in
/usr/lib/cups/filter/
(unless you changed the file and i missed the new attachment, although i
doublechecked)
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As usual, I have forgotten to attach it. Here we go.
** Attachment added: Second fix in pstopdf, this time to read default also
from the PPD if there is no space between colon and value
http://launchpadlibrarian.net/26046344/pstopdf
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cups always prints with the default page size
i tested the new pstopdf.
it did not resolve the problem for me.
i don't really understand the way cups work but i decided to give a try to
pstopdf that worked for me
(a very dirty hack)
so i copied it from cups 1.3.9-2_i386 package (the original that came with
intrepid) and it resolved the
Michael Gefen, you said you used the following line:
lpr -P HL-2030-series -o PrintoutMode=Normal -o InputSlot=Default -o
PageSize=A4 -o PageRegion=A4 -o Duplex=None -o Quality=FromPrintoutMode
Just for debugging, please try and add -o media=A4
As mentioned earlier, I have experienced that using
Everyone who still has the problem even after supplying the proposed fix
please tell which printer you have, which driver you use, and supply an
error_log and the apport output (or troubleshooting wizard output)
following the instructions on
https://wiki.ubuntu.com/DebuggingPrintingProblems
--
apport-collect crashes when run against this bug (reported as bug
363056). I've attached the output of printingbuginfo instead, which the
wiki page said should be the same.
I'm using an Epson R300, the driver info appears to be in the
attachment. Please shout if there's anything else needed.
** Attachment added: Error log. Job 169 was a test page, which printed off
the top.
http://launchpadlibrarian.net/25995634/error_log
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Shaun, are you sure that you have the new pstopdf?
Can you also attach your printer's PPD file (it is in /etc/cups/ppd/)?
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to make things clear:
my printer is:
Bus 005 Device 004: ID 04f9:0027 Brother Industries, Ltd HL-2030 Laser Printer
I use hpijs driver (PPD attached).
this ppd worked with cups 1.3.9-2 (from ibex)
** Attachment added: PPD of my printer
Till. The attached file is identical to my
/usr/lib/cups/filter/pstopdf.
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Thanks a lot Shaun. This really fixed my problem!
Regards,
Kilian
On Sat, 2009-04-25 at 09:57 +, Shaun Crampton wrote:
Till. The attached file is identical to my
/usr/lib/cups/filter/pstopdf.
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You
i did the diff as well, and pstopdf attached here is thesame as the one
in /usr/lib/cups/filter/, and i still have the issue.
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The package from -proposed works well for me.
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Till, just re-installed cups from -proposed, works fine.
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** Tags added: verification-done
** Tags removed: verification-needed
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This solution does not work for me
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Accepted cups into jaunty-proposed-proposed; please test and give
feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed
for documentation how to enable and use -proposed. Thank you in advance!
** Tags added: verification-needed
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cups always prints with the default page size
The fix worked for me, thank you. (Also for easy-to-use instructions!)
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Gyorgyi Toth, did you also try the packages from -proposed? They need to
be tested so that they get into the official updates and this way
printing will just work for other users.
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Just upgraded to jaunty proposed. I'm still seeing the issue (printing
off the top of my A4 sheet). For the record, here's the information on
my CUPS version:
$ apt-cache policy cups
cups:
Installed: 1.3.9-17ubuntu2
Candidate: 1.3.9-17ubuntu2
Version table:
*** 1.3.9-17ubuntu2 0
Shaun Crampton, can you diff the /usr/lib/cups/filter/pstopdf file with
my attached file, to see whether it made it really into the package?
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SRU uploaded, waiting in queue now for Jaunty's release.
** Changed in: cups (Ubuntu Jaunty)
Status: In Progress = Fix Committed
** Changed in: cups (Ubuntu Jaunty)
Assignee: Martin Pitt (pitti) = Till Kamppeter (till-kamppeter)
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cups always prints with the default page size
Hello Till colleagues, I confirm that the recommended pstopdf has fixed
problem here, too. Thank you.
Rgds, Dani
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** Description changed:
- Cups does not print in any other page size than the one set in
- /etc/papersize, if the requested page size is specified as a job option
- rather than within the PS file. Pages are passed through gs
- -sDEVICE=pdfwrite ... which sets the page size to the default page
-
Till,
replacing pstopdf as suggested resolved the issue for me (bug # 357286).
Thanks a lot for your help.
Sebastian
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I really think this needs to be fixed. What good are printer preferences
dialoges, if only a sudo gedit /etc/papersize lets you print correctly?
** Changed in: ghostscript (Ubuntu Jaunty)
Status: Invalid = Confirmed
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cups always prints with the default page size
It was marked invalid because ghostscript is the wrong package. Please
do not mess with this setting.
** Changed in: ghostscript (Ubuntu Jaunty)
Status: Confirmed = Invalid
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Cherrypicked from trunk to jaunty branch. Assigning to me to upload it
after Jaunty is released.
** Changed in: cups (Ubuntu Jaunty)
Assignee: (unassigned) = Martin Pitt (pitti)
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** Summary changed:
- evince shifts up print since upgrade to jaunty
+ cups always prints with the default page size
** Description changed:
- Binary package hint: evince
+ Cups does not print in any other page size than the one set in
+ /etc/papersize. Pages are passed through gs
** Description changed:
Cups does not print in any other page size than the one set in
/etc/papersize. Pages are passed through gs -sDEVICE=pdfwrite ...
which sets the page size to the default page size. Yet, I don't know
- whether this is a bug in ghostscript or the intended behavior.
+
This is a missing capability/bug in Ghostscript's PDF output device. The
PDF output device does not conserve page sizes given by the input
document. It always assigns the default page size or a page size given
by the command line.
I have reported the problem upstream.
The CUPS task I did not
Can you set the Fit to Page option in system-config-printer (right-
click printer, Properties, Job options) and see what happens then?
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Can you replace the file /usr/lib/cups/filter/pstopdf by the attached
file (make sure that the new file is executable (chmod 755
/usr/lib/cups/filter/pstopdf), unmark the Fit to Page option in
system-config-printer, and try to print again? Does it work correctly
now?
** Changed in: cups (Ubuntu)
Setting Fit to Page and /etc/papersize to letter (which is wrong) will
print an a4 testpage which is shrunk just enough to fit within the page
margins. So, everything is displayed, but it is slightly too small. I
prefer to disable Fit to Page and set the correct /etc/papersize
As to the attached
** Description changed:
Cups does not print in any other page size than the one set in
- /etc/papersize. Pages are passed through gs -sDEVICE=pdfwrite ...
- which sets the page size to the default page size. Yet, I don't know
- whether this is a bug in ghostscript or the intended behavior of
-
Sorry, here we go.
** Attachment added: Fixed pstopdf CUPS filter.
http://launchpadlibrarian.net/25537150/pstopdf
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** Changed in: ghostscript (Ubuntu)
Status: New = Invalid
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I propose to fix this as an SRU in Jaunty. Fix is committed to the
Debian BZR repo of CUPS. debdiff is attached.
Steps to reproduce:
If your printer uses A4 paper, put letter into /etc/papersize and
print the A4 Ubuntu test page.
If your printer uses letter paper, put A4 into /etc/papersize and
Leonard Michlmayr, even if I have already proposed the new pstopdf for
an SRU, please test it anyway, so that we know whether it helps you and
you have printing back working.
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** Description changed:
Cups does not print in any other page size than the one set in
/etc/papersize, if the requested page size is specified as a job option
rather than within the PS file. Pages are passed through gs
-sDEVICE=pdfwrite ... which sets the page size to the default page
Ok, thank you very much for the patch.
I have tested it a lot.
It fixes the problem.
(I was wrong to use lpr -oPageSize=... though, because lpr somehow adds
a media=A4 option)
I have tested printing with lpr -omedia=... and printing with evince.
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cups always prints with the default page
Leonard, thank you for the test. We will put out an SRU (Stable Release
Update) with this fix when Jaunty gets released. We will need some
additional testing from you then. Instructions will be posted here in
the bug report when the SRU is ready for testing.
** Changed in: cups (Ubuntu)
** Also affects: cups (Ubuntu Jaunty)
Importance: High
Status: Incomplete
** Also affects: ghostscript (Ubuntu Jaunty)
Importance: Undecided
Status: Invalid
** Also affects: cups (Ubuntu Intrepid)
Importance: Undecided
Status: New
** Also affects: ghostscript
** Changed in: cups (Ubuntu Intrepid)
Status: New = Invalid
** Changed in: ghostscript (Ubuntu Intrepid)
Status: New = Invalid
** Changed in: cups (Ubuntu Jaunty)
Status: Incomplete = In Progress
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cups always prints with the default page size
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