[Bug 492848] Re: Evolution email randomly shuts down

2009-12-09 Thread Pedro Villavicencio
Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, your crash report is either missing or
challenging to deal with as a .crash file. Please follow these
instructions to have apport report a new bug about your crash that can
be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus 
and navigate to your /var/crash directory and double click on the crash report 
you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using 
/usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a 
terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: evolution (Ubuntu)
   Importance: Undecided = Medium

** Changed in: evolution (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 492848] Re: Evolution email randomly shuts down

2009-12-06 Thread Dave Walker
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we can't fix it because your description
didn't include enough information. You may find it helpful to read How
to report bugs effectively
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need the specific steps or actions you took that caused
you to encounter the problem.   If we cannot reproduce the problem then
it will become much more difficult to fix.

Thanks!

** Changed in: evolution (Ubuntu)
   Status: New = Incomplete

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Re: [Bug 492848] Re: Evolution email randomly shuts down

2009-12-06 Thread j1mbo
I would love to provide additional information. However, random means
random. An application that, unaided, closes itself regardless of what
action(s) are being - or not being - performed, falls into the category
of variable and without predictability. If I knew more perhaps I would
fix it myself. 

Regards

PS  This app closed itself while I was typing. Fortunately it recoved
itself when I came back in.

On Sun, 2009-12-06 at 09:34 +, Dave Walker wrote: 
 Thank you for taking the time to report this bug and helping to make
 Ubuntu better. Unfortunately, we can't fix it because your description
 didn't include enough information. You may find it helpful to read How
 to report bugs effectively
 http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
 if you would then provide a more complete description of the problem.
 
 We have instructions on debugging some types of problems at
 http://wiki.ubuntu.com/DebuggingProcedures
 
 At a minimum, we need the specific steps or actions you took that caused
 you to encounter the problem.   If we cannot reproduce the problem then
 it will become much more difficult to fix.
 
 Thanks!
 
 ** Changed in: evolution (Ubuntu)
Status: New = Incomplete


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[Bug 492848] Re: Evolution email randomly shuts down

2009-12-06 Thread Dave Walker
j1mbo:

If you do not have time to read though the material then I fully
understand.  If you had then eventually you would have landed here:

http://projects.gnome.org/evolution/bugs.shtml

If you are having problems with the application itself (rather than
crashing while sending/receiving email) then you should read the section
Getting a debug backtrace.   Just make sure you install Evolution
Debugging Symbols either via the package manager or from the command
line before beginning:

sudo apt-get install evolution-exchange-dbg evolution-dbg evolution-
data-server-dbg

Please let me know if there is anything more I can do to help!

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[Bug 492848] Re: Evolution email randomly shuts down

2009-12-05 Thread j1mbo

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/36474722/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/36474723/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/36474724/ProcStatus.txt

** Attachment added: XsessionErrors.txt
   http://launchpadlibrarian.net/36474725/XsessionErrors.txt

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