[Bug 545751] Re: Network error when trying hotmail.com

2011-05-06 Thread Boletis Georgios
Well, this actually solved the problem permanently:

Remove telepathy-butterfly and its dependencies.

sudo killall telepathy-butterfly
sudo dpkg --purge telepathy-butterfly
sudo apt-get install telepathy-haze

Reconfigure your MSN connections and attempt to activate them. You
should experience no additional issues.

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Title:
  Network error when trying hotmail.com

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[Bug 545751] Re: Network error when trying hotmail.com

2011-01-12 Thread Omer Akram
thanks everybody for commenting in this bug report and sorry for the
inconvenience of hotmail not working. but the title that this bug report
have made every seeing the same error think if the underlying issue is
the same. empathy gives network error so so many different reasons and
it is not possible for us to identify who is facing which issue. so if
you are facing any such issue still in ubuntu 10.10 please open a new
bug report for empathy and also attach your telepathy-butterfly logs to
that bug report (you can get those logs from the empathy debug window).
we are again sorry for the inconvenience.

** Changed in: empathy (Ubuntu)
   Status: Confirmed = Won't Fix

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[Bug 545751] Re: Network error when trying hotmail.com

2010-11-30 Thread Mariano Malo
ubuntu meerkat...

no msn working here... no error but stays in connecting forever

killall telepathy-butterfly only restarts the issue...

anny suggestions?

Thankyou very much!

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[Bug 545751] Re: Network error when trying hotmail.com

2010-11-30 Thread Mariano Malo
and facebook allways shows network error

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[Bug 545751] Re: Network error when trying hotmail.com

2010-11-23 Thread Wael Nasreddine
Same here...

A kill of telepathy-butterfly solves.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-11-11 Thread emas
Hi, I also have this problem, really annoying, it was still there in Ubuntu 
10.04.
Every time my note comes back from suspend, Empathy cannot log into msn 
account, while gmail looks fine.
I will attach a log file after lunch time :-)

A kill of telepathy-butterfly solves.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-22 Thread Ioannis Vranos
For a permanent solution, remove the package telepathy-butterfly, and
have only the package telepathy-haze installed.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-22 Thread Ioannis Vranos
... and reboot.

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Re: [Bug 545751] Re: Network error when trying hotmail.com

2010-10-22 Thread Omer Akram
well the fix is already in maverick and lucid so no need to remove just
update your system

On Fri, Oct 22, 2010 at 6:02 PM, Ioannis Vranos
545...@bugs.launchpad.netwrote:

 ... and reboot.

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 in ubuntu.

 Status in “empathy” package in Ubuntu: Confirmed

 Bug description:
 Binary package hint: empathy

 MSN live account (hotmail.com) always gives network error when trying to
 connect and pidgin works OK

 ProblemType: Bug
 Architecture: i386
 Date: Wed Mar 24 07:51:45 2010
 DistroRelease: Ubuntu 9.10
 ExecutablePath: /usr/bin/empathy
 InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
 Package: empathy 2.28.1.1-0ubuntu1
 ProcEnviron:
  SHELL=/bin/bash
  LANG=en_US.UTF-8
 ProcVersionSignature: Ubuntu 2.6.31-20.58-generic-pae
 SourcePackage: empathy
 Uname: Linux 2.6.31-20-generic-pae i686




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Re: [Bug 545751] Re: Network error when trying hotmail.com

2010-10-22 Thread Ioannis Vranos
On Fri, 2010-10-22 at 14:01 +, Omer Akram wrote:
 well the fix is already in maverick and lucid so no need to remove just
 update your system


I do not think this bug is related to that fix.



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Re: [Bug 545751] Re: Network error when trying hotmail.com

2010-10-22 Thread Omer Akram
ya i guess but the reply was to the comment before mine

On Fri, Oct 22, 2010 at 7:19 PM, Ioannis Vranos
545...@bugs.launchpad.netwrote:

 On Fri, 2010-10-22 at 14:01 +, Omer Akram wrote:
  well the fix is already in maverick and lucid so no need to remove just
  update your system


 I do not think this bug is related to that fix.



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 --
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 https://bugs.launchpad.net/bugs/545751
 You received this bug notification because you are subscribed to empathy
 in ubuntu.

 Status in “empathy” package in Ubuntu: Confirmed

 Bug description:
 Binary package hint: empathy

 MSN live account (hotmail.com) always gives network error when trying to
 connect and pidgin works OK

 ProblemType: Bug
 Architecture: i386
 Date: Wed Mar 24 07:51:45 2010
 DistroRelease: Ubuntu 9.10
 ExecutablePath: /usr/bin/empathy
 InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
 Package: empathy 2.28.1.1-0ubuntu1
 ProcEnviron:
  SHELL=/bin/bash
  LANG=en_US.UTF-8
 ProcVersionSignature: Ubuntu 2.6.31-20.58-generic-pae
 SourcePackage: empathy
 Uname: Linux 2.6.31-20-generic-pae i686




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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-22 Thread Jonatan Schroeder
@Omer Akram, I think you are confusing this bug with another
telepathy/papyon bug that was corrected yesterday. Please note that this
error has not have any fix committed at all.

@ivrannos, This is a workaround, yes, but you lose some advantages of
butterfly like video chat and the ability to login to multiple computers
at the same time.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-22 Thread Ioannis Vranos
Jonathan, I concur that it needs to be fixed, soon if possible.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-21 Thread Pablo Saavedra
The killall works, but I have to go to the console and do it every time
I start my computer. Isn't there a way to actually fix it in telepathy-
butterfly/empathy?

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-20 Thread Funnyplay
Try this:

https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/663963

Does this solve your problem?

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-19 Thread valkyr
Ah right, telepathy-butterfly /was/ running, it just didn't show up in
the killall auto-completion as a process.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-18 Thread valkyr
I have just experienced this bug.

MSN had been working fine for weeks, then suddenly today (a few days
after changing my account information - wasn't sure whether that was
connected or not) I get the Network error message.

telepathy-butterfly wasn't running on my system, so I restarted and then
MSN is working again.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-10-16 Thread ravanhagen
So I find this issue is still  valid today... Any outlook on a fix ?

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[Bug 545751] Re: Network error when trying hotmail.com

2010-09-22 Thread xErberuS
killall telepathy-butterfly

this solved the probelm for me :)

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[Bug 545751] Re: Network error when trying hotmail.com

2010-08-22 Thread Ruben Verweij
I can confirm this as well on maverick using version 2.31.90-0ubuntu1 of
Empathy and version 0.5.13-1 of telepathy-butterfly. Killing telepathy-
butterfly and reconnecting works for me as well.

** Changed in: empathy (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 545751] Re: Network error when trying hotmail.com

2010-08-17 Thread JAdshead
Problem still exists.. I'm hitting it too using Ubuntu 10.04 amd64.
..and the temporary workaround (killall telepathy-butterfly) works here too.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-06-04 Thread Craig Cummings
The $killall telepathy-butterfly trick works for me as well.  Thanks for
sharing Bjorn!

As an asideI installed the PPA versions of empathy, telepathy, et.
al. on my laptop, and my MSN account would connect fine, but my Facebook
account failed (vs. Facebook working and MSN failing in the Ubuntu
repository versions).

I noticed after switching to the Ubuntu repository versions a couple
weeks ago, that my MSN account would randomly work for a whilethen
stop working for a while.  That's partly why I waiting so long to update
the thread.  I'm sorry to say I was never really paying attention when
it happened. I'm not sure if it was happening after reboots or what.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-06-02 Thread Jorge Daniel Sampayo Vargas
The trick of #killall telepathy-butterfly worked for me, from a fresh
install of Ubuntu 10.04 64

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-18 Thread Tiziano Bacocco
I've got the problem again , this time in runlevel 5 , after resuming
from hibernation

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-16 Thread Bjorn
I found a temporary solution on ubuntu forums that worked for me.
if i type the following command in the terminal: 
killall telepathy-butterfly

i then can go offline and back online, and empathy then connects fine
for me.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-16 Thread Tiziano Bacocco
I've got that problem while running in runlevel 1, switching to 5 solved
it, i was using 1 cause i've had to reinstall nvidia drivers from rescue
mode, then i did start graphics just with sudo start gdm

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-16 Thread Michael Gefen
I was unable to get connected using Google Talk
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
 :1.107 - )
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
 :1.107 - )
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_init: 0x1877540
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_constructor: Connecting 
to StatusChanged and ConnectionError
(empathy:1642): tp-glib/proxy-DEBUG: tp_proxy_borrow_interface_by_id: 
0x1877540: org.freedesktop.Telepathy.Connection DBusGProxy is 0x1985c30
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_constructor: Calling 
GetStatus
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_constructor: Returning 
0x1877540
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_call_when_ready: 
arranging callback later
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
  - :1.107)
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
  - :1.107)
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_got_status_cb: 0x1877540
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_got_status_cb: 
0x1877540: Initial status is 1
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_status_changed: 
0x1877540: -1 - 1 because 0
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_status_changed: 
0x1877540: 1 - 2 because 2
(empathy:1642): tp-glib/proxy-DEBUG: tp_proxy_invalidate: 0x1877540: Network 
error
(empathy:1642): tp-glib/proxy-DEBUG: 
tp_proxy_signal_connection_proxy_invalidated: 0x1898900: TpProxy 0x1877540 
invalidated (I have 0x1877540): Network error
(empathy:1642): tp-glib/proxy-DEBUG: 
tp_proxy_signal_connection_proxy_invalidated: 0x1978e40: TpProxy 0x1877540 
invalidated (I have 0x1877540): Network error
(empathy:1642): tp-glib/handles-DEBUG: _tp_connection_clean_up_handle_refs: 
0x1877540
(empathy:1642): empathy-DEBUG: dispatcher_connection_invalidated_cb: Error: 
Network error
(empathy:1642): tp-glib/connection-DEBUG: cwr_invalidated: enter
(empathy:1642): empathy-DEBUG: connection_ready_cb: Error: Network error
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_dispose: 0x1877540
(empathy:1642): tp-glib/proxy-DEBUG: tp_proxy_dispose: 0x1877540
(empathy:1642): tp-glib/connection-DEBUG: tp_connection_finalize: 0x1877540
(empathy:1642): tp-glib/proxy-DEBUG: tp_proxy_finalize: 0x1877540
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
 :1.107 - )
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
 :1.107 - )
(empathy:1642): tp-glib/accounts-DEBUG: _tp_account_set_connection: Failed to 
create a new TpConnection: org.freedesktop.DBus.Error.NameHasNoOwner: Could not 
get owner of name 
'org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a':
 no such name
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
  - :1.107)
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke: 
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
  - :1.107)

there might be some extra output due to active Facebook connection
(though i did remove most of it)

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-13 Thread Tiago Neiva
Something happened recently, because I'm also having this problem with msn.
I have 10.04, upgraded it from 9.10.

In empathy gmail and facebook work, msn doesn't.
In aMSN msn works.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-12 Thread Brian Curtis
@Craig: I would recommend not using the PPA but instead using what's
default in ubuntu.  You will need to completely remove your current
empathy (use --purge if you're doing ti via command line, or completely
remove is using synaptic).  Disable the PPA.  Reload and install empathy
from the ubuntu repositories.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-12 Thread Craig Cummings
Thanks Brain. I tried that, and it fixed my Facebook account after I
also reinstalled the Ubuntu version of all the telepathy extensions as
well (butterfly, gabble, haze, etc.).  However, the MSN account still
won't connect.  I checked the logs, and I'm seeing the same messages I
saw in the PPA version.  I tried removing and recreating the account
from the Ubuntu version as well (which I was surprised to see persist
after a complete removal of the PPA version).

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-11 Thread Brian Curtis
@Craig: Seems like this may be an error with the keyring.  Have you
tried deleting the account and re-adding it?

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-11 Thread Craig Cummings
Yes.  I just tried it again to double check, and I'm still seeing the
same error in the logs.  I also tried completely removing the
application and reinstalling it from the PPA.

Not sure if the problems are related, but I'm also unable to connect to
my Facebook account via Empathy 2.30.1, which also works in Pidgin.  I
can send you the gabble logs too if it would help.

#telepathy ppa
deb http://ppa.launchpad.net/telepathy/ppa/ubuntu lucid main
deb-src http://ppa.launchpad.net/telepathy/ppa/ubuntu lucid main

In addition to the messages from my mission-control logs (post #9), I'm
also seeing the following messages in the butterfly logs...

butterfly/mailnotification-DEBUG: 05/07/2010 10:58:13.24198: Initialized
stderr-ERROR: 05/07/2010 10:58:13.37594: 
/usr/lib/python2.6/dist-packages/butterfly/handle.py:58: DeprecationWarning: 
object.__new__() takes no parameters
stderr-ERROR: 05/07/2010 10:58:13.37594:   instance = object.__new__(cls, 
connection, *args)
butterfly/handle-INFO: 05/07/2010 10:58:13.37733: New Handle 
ButterflyContactHandle id=1 name='myacco...@hotmail.com'
butterfly/connection-INFO: 05/07/2010 10:58:13.37910: Connection to the account 
myacco...@hotmail.com created
butterfly/connection-ERROR: 05/07/2010 14:13:19.736140: Failed to create 
Connection
butterfly/connection-ERROR: 05/07/2010 14:18:13.276314: Failed to create 
Connection
butterfly/connection-ERROR: 05/07/2010 14:32:24.462842: Failed to create 
Connection
..the last line repeats about 30 times...

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-10 Thread Craig Cummings
I'm having the same problem with MSN and Facebook (gmail, yahoo, and
another xmpp account are all working fine)..and it also seemed to start
soon after upgrading to 10.4.  So far, I've tried completely removing
empathy and reinstalling it.

I see this in the mission-control debug logs when trying to connect to
my msn account

Message: Failed to get item from keyring: No matching results
Message: Falling back to looking in the keyfile
this is repeated twice.
Warning: request_connection_cb: RequestConnection failed: 
org.freedesktop.DBus.Python.KeyError: Traceback (most recent call last):
  File /usr/lib/pymodules/python2.6/dbus/service.py, line 702, in _message_cb
retval = candidate_method(self, *args, **keywords)
  File /usr/lib/python2.6/dist-packages/telepathy/server/connmgr.py, line 69, 
in RequestConnection
conn = self._protos[proto](self, parameters)
  File /usr/lib/python2.6/dist-packages/butterfly/connection.py, line 113, in 
__init__
telepathy.server.Connection.__init__(self, 'msn', account, 'butterfly')
  File /usr/lib/python2.6/dist-packages/telepathy/server/conn.py, line 82, in 
__init__
_Connection.__init__(self, bus_name, object_path)
  File /usr/lib/pymodules/python2.6/dbus/service.py, line 480, in __init__
self.add_to_connection(conn, object_path)
  File /usr/lib/pymodules/python2.6/dbus/service.py, line 571, in 
add_to_connection
self._fallback)
KeyError: Can't register the object-path handler for 
'/org/freedesktop/Telepathy/Connection/butterfly/msn/MY ACCOUNT IS HERE': there 
is already a handler

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-10 Thread Craig Cummings
P.S..  I'm using Empathy 2.30.1

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-10 Thread Craig Cummings
P.P.S.  I can log into my msn account with pidgen.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-05-08 Thread xorrito
same error, facebook, gtalk work but not live. (msn) i heard microsoft
changed their protocol, might this be it? also using lucid.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-04-28 Thread slade991
I got the same bug since yesterday.
I try the ppa (2.30.0.1) but still the same.
Network error only on msn (gtalk and facebook work well.)
try on emesene and it work well.

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[Bug 545751] Re: Network error when trying hotmail.com

2010-04-28 Thread slade991
Forgot to say : i'm on 10.04

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[Bug 545751] Re: Network error when trying hotmail.com

2010-03-26 Thread Omer Akram
Seems to me like a network problem, as the original reporter is using empathy 
2.28 and the Bruno is using empathy 2.29.93
@Ahmed can you please try to install the development release of empathy from 
this ppa https://launchpad.net/~telepathy/+archive/ppa and see if you are able 
to connect and also was MSN working before a few days back?

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[Bug 545751] Re: Network error when trying hotmail.com

2010-03-24 Thread Bruno Bernardino
I'm having the same issue today (yesterday was ok. I can't really tell
if I did upgrade empathy yesterday, simply don't remember). Other
protocols (GTalk, Facebook, IRC) work fine, except for Yahoo, which
insists on connecting, but doesn't return any error at all.

I'm using Empathy 2.29.93

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[Bug 545751] Re: Network error when trying hotmail.com

2010-03-24 Thread ahmed_...@hotmail.com
yea it happens always with msn, i didnt try other services but sametime
works ok when msn doesnt

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[Bug 545751] Re: Network error when trying hotmail.com

2010-03-24 Thread ahmed_...@hotmail.com

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/41807285/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/41807286/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/41807287/ProcStatus.txt

** Attachment added: XsessionErrors.txt
   http://launchpadlibrarian.net/41807288/XsessionErrors.txt

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[Bug 545751] Re: Network error when trying hotmail.com

2010-03-24 Thread Omer Akram
ahmed, can you please tell us if this is also an issue if you any other
protocol, or it only happens with MSN?

** Changed in: empathy (Ubuntu)
   Importance: Undecided = Low

** Changed in: empathy (Ubuntu)
   Status: New = Incomplete

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