[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-08-02 Thread Brian Chidester
** Tags added: cqa-verified

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-05-20 Thread Alex Kaluzhny
** Changed in: omsk
   Status: Fix Committed = Fix Released

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-28 Thread Michael Terry
** Changed in: omsk
   Status: Confirmed = Fix Committed

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-17 Thread Jerone Young
Confirmed Fixed. Latest ubiquity fixed issue where oem-config was
dropping to root prompt.

** Changed in: oem-priority
   Status: New = Fix Released

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Re: [Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-16 Thread Colin Watson
We haven't uploaded the fix yet, which is why you don't see it.  Note
that the bug status is Fix Committed, not Fix Released.

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-16 Thread Launchpad Bug Tracker
This bug was fixed in the package ubiquity - 2.2.18

---
ubiquity (2.2.18) lucid; urgency=low

  [ Evan Dandrea ]
  * Force garbage collection so we don't end up with stray X resources
when we kill the X server (LP: #556555).
  * Fix the Portuguese and Latvian translations of the variable name
RELEASE (LP: #564517).
  * Fix a missing closing bold tag in the Portuguese and Polish
translations (LP: #564545).
  * Fix labels not expanding vertically to fit their text (LP: #560114,
LP: #557164, LP: #520898).
  * Do not translate variable names in the Amharic translation
(LP: #564582).
  * Start the window manager via ck-launch-session so pulseaudio is
granted access to the sound devices (LP: #549738).
  * Update translations from Launchpad.
  * Automatic update of included source packages: console-setup
1.34ubuntu14, flash-kernel 2.13ubuntu16, hw-detect 1.73ubuntu3,
partman-auto 89ubuntu6, partman-base 139ubuntu5, partman-ext3
58ubuntu3, partman-target 64ubuntu8, user-setup 1.28ubuntu6.

  [ Colin Watson ]
  * Break out of oem-config-firstboot's main loop if oem-config-wrapper
succeeds (LP: #558593).
  * Quit plymouth before starting either the emergency noninteractive
ubiquity frontend in automatic mode, or oem-config's debconf frontend.
  * Get a controlling terminal before starting bterm, as otherwise bterm
won't reliably be able to take console input.
 -- Evan Dandrea ev...@ubuntu.com   Fri, 16 Apr 2010 15:28:19 +0100

** Changed in: ubiquity (Ubuntu)
   Status: Fix Committed = Fix Released

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-15 Thread Colin Watson
The debconf text is one of those style problems I mentioned that I
can't do much about for 10.04.  We should be able to address this for
10.10 (which should maybe be a separate bug, or just a TODO comment, I
don't mind).

Looks like a simple glitch in my move of code from oem-config-firstboot
to oem-config-wrapper/oem-config-remove.  I'm not sure why it didn't
show up in my testing, but that's why we're doing this a couple of weeks
before release!  Fix on its way once I've done another straight-through
test.

** Changed in: ubiquity (Ubuntu)
   Status: Confirmed = Fix Committed

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-15 Thread Jerone Young
@Collin
   Thanks. Just tried with todays build and hit the issue. Still 
dropping to root prompt. Here is a picture of the error attached.
  

** Attachment added: photo.jpg
   http://launchpadlibrarian.net/44325476/photo.jpg

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-15 Thread Robbie Williamson
So it appears something *else* is wrong here, judging by all the
errorsperhaps this is why Colin is not seeing it.

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Re: [Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-14 Thread Mark Shuttleworth
On 13/04/10 19:37, Colin Watson wrote:
 For what it's worth, while I'd like to improve the user experience here,
 at this point I'm only considering options for which the code
 substantially already exists and which are already known to be robust
 and functional, requiring only to be glued into oem-config. Anything
 else is more risky than just pulling the feature.
   
+1

Mario, this is unfortunate, but if there's no sane, clean way to do it,
we'll need to drop the feature. If there's a sane, clean way to do it,
Colin  Evan will find it. I certainly think it should have been
possible to spot this, even outside the factory environment, if it's a
result of running it every time.

Mark

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Re: [Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-14 Thread Colin Watson
On Wed, Apr 14, 2010 at 03:41:14PM +0100, Mark Shuttleworth wrote:
 Mario, this is unfortunate, but if there's no sane, clean way to do it,
 we'll need to drop the feature. If there's a sane, clean way to do it,
 Colin  Evan will find it. I certainly think it should have been
 possible to spot this, even outside the factory environment, if it's a
 result of running it every time.

Please note my update to this bug in comment 13; I'm interested in
whether the option I've gone for is deemed acceptable, and have offered
a fallback position there that may be better both than the current
situation and than dropping the feature entirely (which has its own
problems, since in some ways this was a bug fix not a feature).

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Re: [Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-14 Thread Mark Shuttleworth
On 14/04/10 16:38, Colin Watson wrote:
 On Wed, Apr 14, 2010 at 03:41:14PM +0100, Mark Shuttleworth wrote:
   
 Mario, this is unfortunate, but if there's no sane, clean way to do it,
 we'll need to drop the feature. If there's a sane, clean way to do it,
 Colin  Evan will find it. I certainly think it should have been
 possible to spot this, even outside the factory environment, if it's a
 result of running it every time.
 
 Please note my update to this bug in comment 13; I'm interested in
 whether the option I've gone for is deemed acceptable, and have offered
 a fallback position there that may be better both than the current
 situation and than dropping the feature entirely (which has its own
 problems, since in some ways this was a bug fix not a feature).
   

I can't see it in action but it sounded fine - Mario?

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-14 Thread Jerone Young
@Colin @Mark

  We are going to roll a package with the commit later today to
take a look at how it looks.

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-14 Thread Launchpad Bug Tracker
This bug was fixed in the package ubiquity - 2.2.17

---
ubiquity (2.2.17) lucid; urgency=low

  [ Mario Limonciello ]
  * Remove unused install_bottom_eb from GTK frontend's install_window.

  [ Evan Dandrea ]
  * Catch invalid iterators in on_region_combo_changed (LP: #521851).
  * Don't let not being able to talk to the system bus crash the entire
language page.
  * Translate the yes and no buttons on the quit dialog in the KDE
frontend (LP: #561876).
  * Update translations from Launchpad.
  * Automatic update of included source packages: base-installer
1.103ubuntu7, choose-mirror 2.29ubuntu3, partman-base 139ubuntu4,
partman-basicfilesystems 63ubuntu4, tzsetup 1:0.26ubuntu8.

  [ Colin Watson ]
  * Skip copy_wallpaper_cache when running as oem-config.
  * Update finish-install.d/07oem-config-user for new location of KDE's
oem-config-prepare .desktop file (LP: #557309).
  * Restore translations for oem-config-check and oem-config-udeb, lost in
oem-config merge.
  * Display simple progress feedback using debconf-apt-progress while
removing oem-config (LP: #558593).
  * Write locale-gen output from ubiquity-dm to /var/log/installer/dm rather
than to the console.
  * Increase kernel flush times (dirty_writeback_centisecs to 3000, and
dirty_expire_centisecs to 6000) during bulk data copying.  Surbhi
Palande suggests that this should make it easier for the kernel to pack
blocks contiguously, speeding up ureadahead after installation.

  [ Amichai Rothman ]
  * Fix hang unless mouse is moved (LP: #556376)
 -- Evan Dandrea ev...@ubuntu.com   Wed, 14 Apr 2010 17:38:36 +0100

** Changed in: ubiquity (Ubuntu)
   Status: Fix Committed = Fix Released

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-14 Thread Jerone Young
@Colin
   Don't think we did anything wrong. But the change you made is ok on how 
it removes oem-config. Besides the debconf text on the top bar ..it looks 
good.

   The problem is after it is done .. . you drop to a root prompt.

   Here are videos:
http://www.youtube.com/watch?v=Z_ony4TTb_s
http://www.youtube.com/watch?v=W7IjV0yhK_E

** Changed in: ubiquity (Ubuntu)
   Status: Fix Released = Confirmed

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-14 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/ubiquity

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Bill Filler
This behaviour is indeed very ugly. If it doesn't get fixed in Lucid
we'll need to fix it for omsk if we continue down the oem-config path.

** Changed in: omsk
   Status: New = Confirmed

** Changed in: omsk
   Importance: Undecided = High

** Changed in: omsk
 Assignee: (unassigned) = Michael Terry (mterry)

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Re: [Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Mark Shuttleworth

This is appalling user experience. The system looks like it's crashed,
the user would be perfectly justified to reboot the machine during the
process.

Can I ask:

 - is this an unexpected result that happens rarely (a bug) or does this
happen every time?
 - was it known that this would happen when we developed the feature
 - does the developer think this is OK to ship?
 - what the estimation is to do this properly (cleanly)

Mark

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Robbie Williamson
 is this an unexpected result that happens rarely (a bug) or does this
happen every time?

Happens every time

 was it known that this would happen when we developed the feature
Yes.  However, the feature was delivered on January 13th:
  revno: 3654
  fixes bug(s): https://launchpad.net/bugs/210779
  committer: Evan Dandrea evan.dand...@canonical.com
  branch nick: ubiquity
  timestamp: Wed 2010-01-13 17:28:10 +
  message:
   Remove oem-config on successful completion (LP: #210779)

We received no feedback until the bug submitter raised the issue on irc
with ev and cjwatson on April 1st, after Beta 2 Freeze (see attachment),
and the bug itself was only just opened last week.

 does the developer think this is OK to ship?
Given  ev had no feedback on it, I would assume he did, until being notified on 
April 1st, and (imo) it would have been hard to consider it very critical, as 
there was no bug filed.  To be clear, I agree this is ugly, but fixing it now 
is a real risk to the stability of oem-config in general.

 - what the estimation is to do this properly (cleanly)
ev will answer this.

** Attachment added: irc chat log
   http://launchpadlibrarian.net/44056311/irc_chat.txt

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Re: [Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Mario Limonciello
@Robbie:

On Tue, Apr 13, 2010 at 12:28, Robbie Williamson rob...@ubuntu.com
wrote:


 We received no feedback until the bug submitter raised the issue on irc
 with ev and cjwatson on April 1st, after Beta 2 Freeze (see attachment),
 and the bug itself was only just opened last week.


Due to lots of other extenuating circumstances that blocked installation
from other bugs that are now fixed, the installation couldn't get that far
in the Dell factory environment until very recently.


-- 
Mario Limonciello
supe...@gmail.com

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Robbie Williamson
We are discussing a text progress bar solution, if this works, would
that be acceptable?  There would be a bit of flicker as we have to drop
into an ncurses environment, but the messages would be hidden.

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Re: [Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Colin Watson
An alternative is that it may be possible to have a simple X progress
bar using debconf-apt-progress and debconf's GNOME frontend.  Neither
would be particularly pretty, but they would be better than a black
screen with various errors on it.

For what it's worth, while I'd like to improve the user experience here,
at this point I'm only considering options for which the code
substantially already exists and which are already known to be robust
and functional, requiring only to be glued into oem-config. Anything
else is more risky than just pulling the feature.  Although
debconf-apt-progress, whether with an ncurses-style frontend or an
X-based frontend, is not going to be seamlessly integrated into the user
experience provided by the rest of oem-config, it has the virtue of
being a known-good component usable for this kind of thing and I don't
think anything else is likely to be done in time with an acceptable risk
of regressions.

If both of these approaches are unacceptable, then I think we have no
alternative but to default oem-config/remove to false and thus return to
the previous situation where oem-config was left on the user's system
after configuration (bug 210779).  I have a slight reliability concern
here, because I'd really rather get rid of oem-config's Upstart job
entirely rather than risk it being accidentally run again later when it
shouldn't be, and so I think this option carries its own problems.
Still, it's possible.

(As Robbie's IRC log notes in passing, the problem with trying to
integrate smoothly into oem-config's UI is that we're in the process of
ripping out all of oem-config's files from under it.  Thus, IMO any
option that involves removing oem-config before most of oem-config has
exited carries a risk, which is why I'm not really comfortable with
doing it in the normal package removal hooks at this point.  I would be
happy for us to experiment with that for Maverick.)

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Colin Watson
One other option is to simply display nothing at all, but in X.  This
still leaves the user wondering what's happening, but because it's still
in X it doesn't look quite so much as though the computer has crashed.

(I don't think this is the best available option, but I mention it
anyway in the spirit of completeness.)

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Launchpad Bug Tracker
** Branch linked: lp:ubiquity

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-13 Thread Colin Watson
I've committed a change to add a very simple progress feedback window
around this, displayed before X is shut down.  As promised, it is not
integrated into the rest of oem-config nor even in the same style, and I
don't expect to have time to do anything about this for 10.04 LTS.  I
think that it's a fair bit better than just displaying text on a black
screen anyway, but if it is nonetheless unacceptable, then I suggest
that the best (and probably the only reasonable and feasible) fallback
solution for 10.04 would be to display just the X root window while this
is going on.

I hope my change will be good enough for the moment, though.

** Changed in: ubiquity (Ubuntu)
   Status: New = Fix Committed

** Changed in: ubiquity (Ubuntu)
 Assignee: (unassigned) = Colin Watson (cjwatson)

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-12 Thread Jerone Young
Business Justification:
 This issue effects the first boot user experience and potentially 
could cause a user to mess up the configuration of the machine by killing it. 
As from the video above the user is left with a black screen with a ton of 
errors for just over a minute. If the user kills the machine during that time 
they will mess up the removal process.

 Dell expects if this issue cannot be addressed. That errors
on the screen, such, as broken pipe can be resolved.

 This also effect the omsk project.

** Also affects: omsk
   Importance: Undecided
   Status: New

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-12 Thread Robbie Williamson
At this point in the cycle, the only solution I see to this problem is
to remove the feature, then there's no reason to worry about the 1st
boot user experience being diminished or users messing up the removal
process. However, this is clearly not an option.  Adding a graphical
feedback breaks several release freezes, and is something we simply
cannot afford to do at this stage of the release.  We can, however,
consider fixing this in 10.04.1, or at the very least, get it into
10.10.

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-09 Thread Mario Limonciello
I've taken a video to show how the experience looks on a slow box.

http://www.youtube.com/watch?v=ByWfLWbgbj0

The first 7:49 or so are all OEM config time where it's spinning and
doing stuff.  At 7:49, X closes, a black screen comes up, there's a
whole bunch of errors (probably plymouth?), and then a generating
locales and then it just sits there.  Looks like it's doing nothing.  It
spends about 1 minute at this screen.

It would be far better to either:
1) Throw up plymouth during this time
2) Pop up a dialog in X indicating it's cleaning up and do it in the background 
while X is active (but oem-config itself is finished)

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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-08 Thread Mario Limonciello

** Attachment added: Casper.gz
   http://launchpadlibrarian.net/43453236/Casper.gz

** Attachment added: OemConfigLog.gz
   http://launchpadlibrarian.net/43453237/OemConfigLog.gz

** Attachment added: UbiquityDebug.gz
   http://launchpadlibrarian.net/43453238/UbiquityDebug.gz

** Attachment added: UbiquityDm.gz
   http://launchpadlibrarian.net/43453239/UbiquityDm.gz

** Attachment added: UbiquityPartman.gz
   http://launchpadlibrarian.net/43453240/UbiquityPartman.gz

** Attachment added: UbiquitySyslog.gz
   http://launchpadlibrarian.net/43453241/UbiquitySyslog.gz

-- 
During OEM-config removal, there is no graphical feedback
https://bugs.launchpad.net/bugs/558593
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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-08 Thread Jerone Young
** Also affects: oem-priority
   Importance: Undecided
   Status: New

-- 
During OEM-config removal, there is no graphical feedback
https://bugs.launchpad.net/bugs/558593
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[Bug 558593] Re: During OEM-config removal, there is no graphical feedback

2010-04-08 Thread Robbie Williamson
Set to Wishlist as this seems more like a feature request than a bug.

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided = Wishlist

-- 
During OEM-config removal, there is no graphical feedback
https://bugs.launchpad.net/bugs/558593
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

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